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“Loved it! Very comfortable with a side of waffles!!!!”

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Country Inn & Suites By Carlson, Pensacola West
Ranked #20 of 65 Hotels in Pensacola
Reviewed 28 September 2011

My fiance and I got in very late and were greeted with friendly quick service. Rates were very reasonable, room was quite spacious and very clean, and we loved the comfy bed and down like comforter!! The breakfast was also amazing with options galore!! We personally loved the waffles! They had the sweetest little old lady working on breakfast...she made our day! : ) Definitely recommend this hotel if your passing through!

  • Stayed: September 2011
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Thank Brady102211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 17 October 2011

We greatly appreciate you taking the time to complete a the Trip Advisor Survey regarding your recent stay with us. On behalf of our entire staff here at the Country Inn & Suites, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Racheal E. McBride
Front Office Manager

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289 - 295 of 316 reviews

Reviewed 17 September 2011

Country Inns & Suites have a consistent look across the country. There is a lobby with a fireplace next to the breakfast room. There are cookies and mints on the check in counter. The rooms are very well furnished and modern (nice TV & lots of channels). The fridge has no freezer and the bathroom does not have a vent fan (but it does have an a/c vent). The room a/c works great; it is the single room motel style but with a wall mounted thermostat. The room is comfortable enough for an extended stay. Wi-fi worked fine. Breakfast included some pretty good coffee, and the staff kept things fresh. I forgot a toothbrush, but the front staff had them and offered tooth paste. The motel is exceptionally clean and easy to find from Interstate 10.

Room Tip: This is not a large facility. There is an elevator, so you do not need to strain to carry heavy bag...
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  • Stayed: September 2011, travelled with family
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Thank Keinhund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 17 October 2011

We greatly appreciate you taking the time to complete a the Trip Advisor Survey regarding your recent stay with us. On behalf of our entire staff here at the Country Inn & Suites, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Racheal E. McBride
Front Office Manager

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Reviewed 27 August 2011

My husband and I stayed here for just one night while we moved our daughter into her nearby university dorm. We booked this online at a special advanced purchased price.

Overall, the hotel is an excellent value for the price. Rooms were clean and beds were comfortable. Amenities include a microwave and refrigerator in each room, which is nice. Breakfast included a nice variety of items, including cereal, fruit, freshly made oatmeal with toppings, waffles, and hot items (which on that day were biscuits, bacon, and precooked fried eggs).

The issue of not allowing early check-ins and early check-outs, or allowing people to switch rooms in the case of a problem, is one I read over and over again in reviews of almost every Country Inn & Suites. This leads me to believe that this might be a corporate issue, and not an issue with the particular service being offered at that location. My husband actually tried to get an early check-in, as he had driven during the overnight hours to get our daughter to classes on time and was in dire need of sleep. He was not able to get into a room until around 2:00, which did seem ridiculous, as it was the middle of the week and the hotel, for the most part, was empty. Having worked in the hotel business himself, he knows that being given an empty room should be a possibility, but the hotel chooses NOT to give you that empty room, as the computer has already assigned you to the room that is not yet clean. It seems to me that in these economic times, a business could try a little harder to accommodate its guests.

Country Inn & Suites has always been a good value, but I'm finding (from my own experience, as well as reading reviews) they are very rigid in their room assignment policies. Don't go there if you expect early check-in or late check-out, and just hope you don't have any problems with your room.

Stayed: August 2011, travelled with family
1  Thank abizeemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 30 August 2011

Thank you for your response on TripAdvisor! We value your comments and appreciate you taking the time to write a review of our hotel.

Regarding your complaint about checking in early, it is at every hotel's discression and dependant upon many circumstances if the hotel will allow a guest to check in early. If you would like, I would be happy to research this further and give you a more detailed explaination as to why you were not able to check in when you first arrived at the hotel. Please contact me at --------- or at the hotel directly at -----------.

Sincerely,
Racheal E. McBride

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Reviewed 8 August 2011

Great newer hotel in Pensacola, right of the highway in a midscale neighborhood and near Cracker Barrel. Nice spacious suite and clean throughout except the carpet in the elevator. This is really a 3-star room, not a 2-star, and it is a 10 for that level of accomodation.

  • Stayed: August 2011
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2  Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 8 August 2011

We greatly appreciate you taking the time to complete the Trip Advisor Survey regarding your recent stay with us. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Racheal E. McBride
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2011

Extreamly clean hotel with a staff that went out of their was to make you feel at home. Close to shopping great resturants within walking distance. I am scheduled to make several trips to pensacola in the next few months and will be staying there since it's a great place and centrally located between work and the airport.

Room Tip: all rooms are quiet as the hotel is not next to a major highway.
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  • Stayed: July 2011, travelled on business
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1  Thank bdogDelaware
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 8 August 2011

We greatly appreciate you taking the time to complete a the Trip Advisor Survey regarding your recent stay with us. On behalf of our entire staff here at the Country Inn & Suites, we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,
Racheal E. McBride
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2011

We booked this place on Priceline so it was a surprise we got the CI&S.
The place is new (3 years) and looks more luxurious than we expected for the price we payed.

Spacey and clean rooms, a very good and free breakfast and even an indoor pool. (with jacuzzi)
I can't think of anything negative accually and would stay here again.

  • Stayed: June 2011, travelled as a couple
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Thank smaragd55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 21 September 2011

Thank you for taking the time to write a review of our hotel on TripAdivsor! We appreciate any comments or suggestions you may have to improve our property and look forward to your next stay with us. --Racheal E. McBride, FOM

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Reviewed 20 June 2011

This is a newer Country Inn and Suites and is an attractive property. The location is good as it is located close to I-10. The room was a good size and had two LCD televisons, The room was clean and the bed was comfortable. There is an indoor pool, but I didn't get a chance to use it. The breakfasts in the mornings were very basic and there was not a very good selection of items. I was disappointed with the staff at this location because they don't make you feel like a welcomed guest. On my last day, I called and asked for a thirty minute late check out. I was quite surprised when the answer was no. Wow, is thirty minutes really going to disrupt their operation that much?.

  • Stayed: June 2011, travelled on business
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2  Thank USGOVAGENT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnPensacola, Front Office Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this reviewResponded 21 September 2011

Thank you for taking the time to write a review of our hotel on TripAdivsor! We appreciate any comments or suggestions you may have to improve our property and look forward to your next stay with us. --Racheal E. McBride, FOM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Pensacola West

Address: 2607 Wilde Lake Blvd, Pensacola, FL 32526-8713
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Pensacola
#13 Business Hotel in Pensacola
Price Range: £58 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Pensacola West 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the Country Inn and Suites hotel in West Pensacola, located in the beautiful "City of Five Flags." Our Pensacola hotel is ideally located off I-10, Exit 7 just minutes from the area's most beautiful beaches. In addition, our Pensacola West accommodations offer guests the kind of inviting atmosphere, warm hospitality and thoughtful services that are sure to please both business and leisure travelers, like Free High-Speed Internet access, a Fitness Center and Indoor Pool and Spa. Make your reservations today and see what makes the Country Inn & Suites among the best hotels in Pensacola, Florida. ... more   less 
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Also Known As:
Country Inn Suites Pensacola w Hotel Pensacola
Country Inn & Suites By Carlson, Pensacola West Florida

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