I stayed at this hotel for work on 4/29-5/1/2014, and it happened to be during a horrible thunderstorm, which I know, they had no control over. However, aside from that, there were other issues. I like to work out, and when I am stuck indoors, even a basic treadmill doesn't seem to much to ask for. Their "fitness center" had a broken treadmill, a malfunctioning bicycle, and a hardwood floor, with no mats. I asked the manager on duty if there was a hotel nearby where I could go, and he nicely called the Days Inn, and they said that would be fine. However, I never found the Days Inn, even after instructions. Side note-I do not have a car, so it has to be walkable. Instead, I went to the Holiday Inn Express across the street, and they were accommodating. They were very helpful, making sure the a/c was on, and even provided me a water bottle and towel. The storm/deluge that occurred the night of 4/29/14, swamped the hotel. It flooded the first floor stairwells, that I advised the night staff of, and flooded the carpet of half my room. I laid down towels, as it was in the middle of the night, and I didn't care to change rooms. This afternoon, when I told the desk what happened, and asked for more towel, I received them but no offer to change rooms. I understand the storm is not their fault but not offering a room change is a little sad, as now, my room smells of mildew. They have free breakfast but do not expect any great freshness. The eggs are fake, and only sugary cereals are offered. I was disappointed in this stay.
- Official Description (provided by the hotel):
- Welcome to the Country Inn and Suites hotel in West Pensacola, located in the beautiful "City of Five Flags." Our Pensacola hotel is ideally located off I-10, Exit 7 just minutes from the area's most beautiful beaches. In addition, our Pensacola West accommodations offer guests the kind of inviting atmosphere, warm hospitality and thoughtful services that are sure to please both business and leisure travelers, like Free High-Speed Internet access, a Fitness Center and Indoor Pool and Spa. Make your reservations today and see what makes the Country Inn & Suites among the best hotels in Pensacola, Florida. ... more less
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- Also Known As:
- Country Inn Suites Pensacola w Hotel Pensacola
- Country Inn & Suites By Carlson, Pensacola West Florida