This hotel is nowhere in comparison to the past Quality Inns I have stayed. When arriving on the property it appeared that people had been using the hotel as there resident as if it was an extended stay. They had plants on the balconies along with clothing hanging over the patio railing. When booking this hotel we were not informed that there were no elevators and we had family members that were unable to go up and down the stairs. The rooms had old musty smells to them. The sink in my room was not draining properly and therefore I had standing water in it. I informed the front desk on 3 occasions and it was not until I was getting ready to check out someone came to look at it. This hotel is far below the Quality Inn standards and what they charge for rooms you would expect better quality!!!
- Official Description (provided by the hotel):
- This beautiful, newly renovated (2011), hotel is located directly off Interstate 10 on Exit 17. Outside the lobby you can view the Escambia Bay. There is a full bar/lounge, pool, and small fitness center on site. This hotel offers a full hot breakfast including, but not limited to...biscuits, eggs, grits, donuts, waffles, a variety of juices, and coffee. If you look forward to a warm welcome and a comfortable stay....this is it! Friendliest staff around! ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn & Suites Pensacola, Florida