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“Best stay in P cola hands down.” 5 of 5 bubbles
Review of Quality Inn Pensacola

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Quality Inn Pensacola
Ranked #19 of 63 Hotels in Pensacola
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best stay in P cola hands down.”
5 of 5 bubbles Reviewed 31 May 2014 via mobile

Everyone was very friendly; from the front counter clerks to the maids. Aaron was especially helpful. The beds were really comfy. The rooms were better than we imagined. The last time we stay in Pensacola the other hotel wasn't up to par but this one really exceeded our expectations. We will definitely stay again.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
AshleyC,

Your words of kindness are greatly appreciated. Our staff will be uplifted by your review. We do our utmost to make sure our property is kept to a standard that meets and or exceeds our guest’s expectations. Thanks again for taking time to review our hotel, we look forward to seeing you again.
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218 reviews from our community

Traveller rating
    89
    81
    31
    8
    9
See reviews for
81
40
15
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Picayune, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2014

This hotel is great, Aaron at the front desk was welcoming and a great host. My room was clean, quiet , comfortable, and relaxing. The pool is great and I felt safe at this hotel. Great location very close to interstate, convenient to get in and out of parking lot. My family and I go to pensacola 3-4 times a year this hotel is a great value and will probably become our regular hotel. I've stayed at many hotels in the area and this is the best, better than some that are twice the price. If I have to think of one negative it's that the breakfast is so good there should have 2 waffle makers it can be busy for breakfast. Will definitely come back.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bebopartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
Bebopartist,

WOW! Thanks so much for your incredible review! We are thrilled to hear that your stay met and exceeded your expectations. Reviews like yours are a great boost for our staff. Everyone strives to make our guests feel at home while they are with us. We look forward to seeing you and your family again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 27 May 2014 via mobile

Room was dirty broken pieces of cups, milk carton, paper even microwave tray on the floor. Internet wasnt good.
there is no pull out sofa, its a love seat. I slept on it and let the kids sleep in bed.
Staff was nice and breakfast was adequate. It is a little hike to downtown and the beach

Stayed May 2014, travelled with friends
Helpful?
Thank SalonJunkie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 28 May 2014
SalonJunkie73,

The principal goal of our hotel is to provide dependable service to all of our guests. Consequently, it's disappointing to learn that you're unhappy. On behalf of our hotel staff, please accept our sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 May 2014 via mobile

Clean and safe and close to the highway. Aaron at the front desk was fantastic, giving me a room on the ground floor near the exit because I had a bunch of stuff I didn't ant to leave in my car. The room was very clean and seemed like it had recently been renovated. Great value for the price, I highly recommend this hotel.

Stayed April 2014, travelled solo
Helpful?
Thank thosLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
thosLA,

We would like to thank you for taking time to review our property. Our staff strives to fulfill guests requests and make their stay as pleasant as possible. We are glad you enjoyed your stay with us and hope to see you again if you get back to the area.
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London
Level Contributor
80 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 15 May 2014

Guys, the hotel is clean, no frills but comfortable and perfectly fine but what makes this place great is the staff. Emily is just lovely and was so kind and helpful, I really cannot speak highly enough of her and Toni was a star with local knowledge and guidance. If you want kindness, a smile and a clean place to sleep and explore, these girls could not be more helpful or lovely. We have stayed at a lot of expensive hotels and the room might be huge but without the people caring, it is worthless. Stay here, they are lovely!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Boofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 21 May 2014
Boofie,

Thank you so much for your kind words!! What a morale boost for our employees! Reviews like yours give our staff the desire to do the best job possible. We do all we can to make our guests feel important and valued as well as comfortable. It’s good to know we were able to do that for you. We look forward to being able to serve you again if you are back in the Pensacola area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Bend, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 May 2014

From the time I booked this stay, to the time we checked-out, cannot say enough "nice" things about the receptionist, Toni, who went out of her way to assist in all ways possible. The entire staff was very "friendly" and helpful. Room was clean and comfortable. We previously had stayed at this hotel and checked-out after one night stay. Had heard this location had been refurbished and new owners had taken it over, so, thought we would take another chance. What a wonderful "surprise" I had when I called to make our reservations. Again, would like to put out a special "shout-out" to Toni for going out of her way to make this stay one of the best we had. Thanks for a wonderful place to stay.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Joyce O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 21 May 2014
Joyce O,

Thank you for taking time to let others know about your experience with us. Our frequent guests make our job more enjoyable and we are happy to know you are pleased with your accommodations. Our staff will be very delighted to hear your kind words of praise. Our goal is to always make our guests feel at home and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 May 2014

Room was clean and spacious. Staff was very helpful and friendly. I was very ill and they helped me find medical care. We enjoyed the breakfast. Be sure to go to the Navy Air Force museum while you are there.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank tartntaffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 21 May 2014
tartntaffy,

So sorry to hear you weren’t feeling well while staying with us. We do our utmost to ensure our guests are treated with respect and that their needs are met. It is good to know you enjoyed your stay. If you return to Pensacola Please come back to see us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Pensacola

Property: Quality Inn Pensacola
Address: 8690 Pine Forest Rd, Pensacola, FL 32534-9332 (Formerly Comfort Inn)
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pensacola
#9 Romantic Hotel in Pensacola
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn Pensacola 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Pensacola’s Quality Inn hotel is conveniently established off Interstate 10 at Exit 7. This hotel is close to several restaurants, entertainment, universities and colleges, medical centers, and recreational activities. This interior corridor hotel offers amenities that include Complimentary Hot Breakfast. And, of course, free hot coffee is available throughout the day. The hotel also offers an exercise room, business center, fax and copy services, self-service laundry facilities, free weekday newspapers, and an outdoor seasonal pool. Each room features free high-speed Internet (wireless and wired), 32-inch LCD television, microwave, refrigerator, coffeemaker, hairdryer, iron with full-sized ironing board, AM/FM clock radios, in-room safe, free local calls, and data ports. ... more   less 
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Also Known As:
Comfort Inn Pensacola - Pine Forest Hotel Pensacola
Pensacola Comfort Inn
Quality Inn Pensacola Florida

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