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“wonderful”

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Quality Inn Pensacola
Ranked #21 of 65 Hotels in Pensacola
Daytona Beach, Florida, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“wonderful”
Reviewed 13 June 2014

The room was clean, comfortable and quiet. The staff was friendly and helpful. We travel thru Pensacola 6 - 8 times a year. This was our best stop. We left something at the Inn and did not notice it until we had been on the road for 4 hours - we were almost to Talahassee. We called them and they were very understanding and helpful and had located our property and said they would give it to UPS who would get in touch with us for shipping instructions. All came out as explained.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 19 June 2014
Barbara T,

Thank you for choosing to stay with us while visiting Pensacola. It's truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Again, let me thank you for your kind words and we look forward to your next visit. Safe travels!
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223 reviews from our community

Traveller rating
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    32
    9
    10
See reviews for
84
40
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33
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Meridian, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

Everyone that works at this location is super nice! I will always stay here when I'm down that way! A great hotel with great people. Just to add I travel all over an for the price it's very good. Beds are very nice also! It's only about 15 mins to Pensacola beach an it not a bad ride.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
Jason W,

Thank you for taking time to review our hotel. Your kind words mean a lot to us and guests such as yourself make it pleasurable to serve. Our frequent guests are very important to us and we are pleased to know that you enjoy staying with us and are looking forward to seeing you next time you are in the area.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014 via mobile

Everyone was very friendly; from the front counter clerks to the maids. Aaron was especially helpful. The beds were really comfy. The rooms were better than we imagined. The last time we stay in Pensacola the other hotel wasn't up to par but this one really exceeded our expectations. We will definitely stay again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
AshleyC,

Your words of kindness are greatly appreciated. Our staff will be uplifted by your review. We do our utmost to make sure our property is kept to a standard that meets and or exceeds our guest’s expectations. Thanks again for taking time to review our hotel, we look forward to seeing you again.
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Picayune, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

This hotel is great, Aaron at the front desk was welcoming and a great host. My room was clean, quiet , comfortable, and relaxing. The pool is great and I felt safe at this hotel. Great location very close to interstate, convenient to get in and out of parking lot. My family and I go to pensacola 3-4 times a year this hotel is a great value and will probably become our regular hotel. I've stayed at many hotels in the area and this is the best, better than some that are twice the price. If I have to think of one negative it's that the breakfast is so good there should have 2 waffle makers it can be busy for breakfast. Will definitely come back.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bebopartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
Bebopartist,

WOW! Thanks so much for your incredible review! We are thrilled to hear that your stay met and exceeded your expectations. Reviews like yours are a great boost for our staff. Everyone strives to make our guests feel at home while they are with us. We look forward to seeing you and your family again soon.
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Knoxville, Tennessee
Level 4 Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 May 2014 via mobile

Room was dirty broken pieces of cups, milk carton, paper even microwave tray on the floor. Internet wasnt good.
there is no pull out sofa, its a love seat. I slept on it and let the kids sleep in bed.
Staff was nice and breakfast was adequate. It is a little hike to downtown and the beach

Stayed May 2014, travelled with friends
Helpful?
Thank SalonJunkie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 28 May 2014
SalonJunkie73,

The principal goal of our hotel is to provide dependable service to all of our guests. Consequently, it's disappointing to learn that you're unhappy. On behalf of our hotel staff, please accept our sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.
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Los Angeles
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2014 via mobile

Clean and safe and close to the highway. Aaron at the front desk was fantastic, giving me a room on the ground floor near the exit because I had a bunch of stuff I didn't ant to leave in my car. The room was very clean and seemed like it had recently been renovated. Great value for the price, I highly recommend this hotel.

Stayed April 2014, travelled solo
Helpful?
Thank thosLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 11 June 2014
thosLA,

We would like to thank you for taking time to review our property. Our staff strives to fulfill guests requests and make their stay as pleasant as possible. We are glad you enjoyed your stay with us and hope to see you again if you get back to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 May 2014

Guys, the hotel is clean, no frills but comfortable and perfectly fine but what makes this place great is the staff. Emily is just lovely and was so kind and helpful, I really cannot speak highly enough of her and Toni was a star with local knowledge and guidance. If you want kindness, a smile and a clean place to sleep and explore, these girls could not be more helpful or lovely. We have stayed at a lot of expensive hotels and the room might be huge but without the people caring, it is worthless. Stay here, they are lovely!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this review, 21 May 2014
Boofie,

Thank you so much for your kind words!! What a morale boost for our employees! Reviews like yours give our staff the desire to do the best job possible. We do all we can to make our guests feel important and valued as well as comfortable. It’s good to know we were able to do that for you. We look forward to being able to serve you again if you are back in the Pensacola area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Pensacola

Property: Quality Inn Pensacola
Address: 8690 Pine Forest Rd, Pensacola, FL 32534-9332 (Formerly Comfort Inn)
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pensacola
#9 Romantic Hotel in Pensacola
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Pensacola 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Pensacola’s Quality Inn hotel is conveniently established off Interstate 10 at Exit 7. This hotel is close to several restaurants, entertainment, universities and colleges, medical centers, and recreational activities. This interior corridor hotel offers amenities that include Complimentary Hot Breakfast. And, of course, free hot coffee is available throughout the day. The hotel also offers an exercise room, business center, fax and copy services, self-service laundry facilities, free weekday newspapers, and an outdoor seasonal pool. Each room features free high-speed Internet (wireless and wired), 32-inch LCD television, microwave, refrigerator, coffeemaker, hairdryer, iron with full-sized ironing board, AM/FM clock radios, in-room safe, free local calls, and data ports. ... more   less 
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Also Known As:
Comfort Inn Pensacola - Pine Forest Hotel Pensacola
Pensacola Comfort Inn
Quality Inn Pensacola Florida

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