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“this place is a lot like home”

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Quality Inn Pensacola
Ranked #22 of 65 Hotels in Pensacola
Reviewed 26 June 2014

From the time that I checked in until the time I left we were treated as a long lost cousins and given the best of care. The breakfast meal was hot and items refreshed as used .the front desk was as helpful as they could be even making maps to get us where we wanted to go. if we ever go back to Pensacola, this is the only motel that we will stay at. Thank you goes to Ashley, and her mother for all there help.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Harry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 21 August 2014

HarryB,

Your kind words are greatly appreciated! It’s always good to hear we are doing what needs to be done to make sure our guests feel at home while they are here. Guest satisfaction is our first priority. We look forward to seeing you again should you return to the area.

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Reviews (227)
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134 - 140 of 227 reviews

Reviewed 25 June 2014

The rooms were newly updated. A little dirty though. Check in guy was nice & did his job well. The breakfast bar was nearly empty when we arrived at 9am. It was open until 10am, but when I asked for items, I was told it was being restocked. So, at $100 approx for the night stay, we didnt recieve any breakfast. One of my reasons selecting this hotel, was for the breakfast. Very disappointing.

  • Stayed: June 2014
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Thank Confirmatio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 21 August 2014

Confirmatio,

Thank you for your review. We are very disappointed in the level of service you experienced during your recent stay with us. Customer service and satisfaction are extremely important to us at the Quality Inn Pensacola. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Thank you for taking the time to bring this matter to my attention. Our hope is that you will give us another opportunity to make things right.

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Reviewed 20 June 2014

Very warm and spontaneous welcome by the front desk, Spacious and quiet room.
When we returned the second day in the evening, the room wasn't cleaned, no new towels...although the maid has marked she did our room.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank JeMaSan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 21 August 2014

Jemaco65,

Thank you for your review. We do our best to make sure our guests are pleased with all aspects of their stay, so to hear about your lack of service is disheartening. Please accept our apologies. Our hope is that you will give us another opportunity to make things right.

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Reviewed 19 June 2014

We had a wonderful experience here. The staff was friendly and welcoming, the room was quiet and comfortable and very clean. It was an exceptional value and a great trip, was an easy trip to the beaches and fishing pier.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Kat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 21 August 2014

KatH,

We are so glad you enjoyed your stay with us! Thanks for letting others know about your time at our property. We hope you will come back to see us soon.

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Reviewed 17 June 2014 via mobile

We went on a budget vacation..I took a gamble and it was worth it ...the staff was super friendly and helpful..free breakfast was good can't beat free 99...my only complaint the pool could've been cleaner but it wasn't that bad..bout 20 min to air museum ...bout 45 to Pensacola beach in heavy traffic...theirs another beach might be closer perrido beach I was too burnt to go lol ...bout 15 min to downtown... would stay there again..thanks Emily very helpful staff member.

  • Stayed: June 2014
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1  Thank roytrammell2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 19 June 2014

Roytrammell2,

We are so glad to hear that you and your family enjoyed your stay with us. Our ultimate goal is to ensure our guests have clean accommodations and a comfortable stay. Thank you for giving us an opportunity to help make your vacation a pleasant one. We hope to see you and your family again.

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Reviewed 15 June 2014

Really good accommodations very helpful front desk staff and super terrific housekeeping staff. A special thanks to Machelle G for keeping our rooms refreshed after we had been at hospice all day. Hotel has a good location. Breakfast was decent with coffee always hot and fresh. The only improvement is could we get some flavored creamer. To the entire staff Thank You Thank You Thank You

  • Stayed: June 2014, travelled with family
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1  Thank Denise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 19 June 2014

Denise L,

Thank you for taking time to let others know about your experience with us. Guests such as yourself make our job more enjoyable and we are happy to know you are pleased with your accommodations. Our staff will be very delighted to hear your kind words of praise. Our goal is to always make our guests feel at home and we look forward to seeing you again soon!

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Reviewed 13 June 2014

The room was clean, comfortable and quiet. The staff was friendly and helpful. We travel thru Pensacola 6 - 8 times a year. This was our best stop. We left something at the Inn and did not notice it until we had been on the road for 4 hours - we were almost to Talahassee. We called them and they were very understanding and helpful and had located our property and said they would give it to UPS who would get in touch with us for shipping instructions. All came out as explained.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMFL588, Director of Sales at Quality Inn Pensacola, responded to this reviewResponded 19 June 2014

Barbara T,

Thank you for choosing to stay with us while visiting Pensacola. It's truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Again, let me thank you for your kind words and we look forward to your next visit. Safe travels!

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Additional Information about Quality Inn Pensacola

Address: 8690 Pine Forest Rd, Pensacola, FL 32534-9332 (Formerly Comfort Inn)
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Pensacola
#9 Romantic Hotel in Pensacola
Price Range: £55 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Pensacola 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Pensacola’s Quality Inn hotel is conveniently established off Interstate 10 at Exit 7. This hotel is close to several restaurants, entertainment, universities and colleges, medical centers, and recreational activities. This interior corridor hotel offers amenities that include Complimentary Hot Breakfast. And, of course, free hot coffee is available throughout the day. The hotel also offers an exercise room, business center, fax and copy services, self-service laundry facilities, free weekday newspapers, and an outdoor seasonal pool. Each room features free high-speed Internet (wireless and wired), 32-inch LCD television, microwave, refrigerator, coffeemaker, hairdryer, iron with full-sized ironing board, AM/FM clock radios, in-room safe, free local calls, and data ports. ... more   less 
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Also Known As:
Comfort Inn Pensacola - Pine Forest Hotel Pensacola
Pensacola Comfort Inn
Quality Inn Pensacola Florida

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