Went to visit my son during Thanksgiving. Was a little disappointed because when I booked the room, I was under the impression that it was a living room seperate from the bedroom. A mini suite not a studio which everything is in the same room. The staff took the time to explain and apologize and told me that if they weren't booked they would have given me an extra room or a different one. I appreciated that they even offered. Still we made it work. The staff was very nice and informative and helpful. If we needed something they brought up to our room right awa y.. Our family would like to say a special Thank you to Justin Acoba and the other young man who worked Thanksgiving holiday. Sorry, we didn't get his name but they made our experience a positive one.
The only negative things about the rooms are. The walls are super thin. You can hear everything!! Also, the bathrooms need updated. Need to be recaulked and a good bleach cleaning. Looks like mold on bottom of outside tub. Need more counter space in bathroom for personal items....
Housekeepers need to be a little more attentive when they are cleaning. Don't be afraid to bend over when they clean. Beds were sloppy when they were made and dust on everything.
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- Also Known As:
- Suburban Extended Stay Pensacola-Nas Hotel Pensacola
- Extended Stay Pensacola
- Pensacola Extended Stay
- Suburban Extended Stay Pensacola-NAS Florida