We arrived on Friday at around 4:30. First impression was the lobby, the two chairs in the lobby were filthy and looked like they picked them up from the curb. They say on the sign newly remodeled, if you mean remodeled to look like 1989. The room smelt bad....kinda like someone smoked in it and just nasty. When it was time to go to bed the sheets were like a burlap sack and the bed was hard as a rock. We were here for a two day softball tournament so we had 10 other families here and we were trying to keep the team together. After not sleeping all night because of the bed we got up Saturday morning to rain. Lighting knocked out the power, our room did not have anything working so you couldn't get ready or go to the bathroom. We as a group decided we would go ahead and feed the kids and get somewhere with air-conditioning. We couldn't check out because they didn't have power and we were hoping by lunch they would have it back working. We returned around 3:00 to find that the electricity still wasn't back on so we decided to leave. They charged us $40.00 even though we couldn't stay there. What a rip off, who does that? All families complained and they said we didn't check out before 11:00 so they were charging us. PLEASE do not give these people your hard earned money!!!!
- Official Description (provided by the hotel):
- Located just off Interstate 10 with easy access to business, recreation, cultural activities, sports and music, 15 miles from Pensacola beaches, 17 miles from Fort Pickens State Park, and 10 miles from the National Museum of Naval Aviation.Amenities of this Magnuson Hotels affiliate include complimentary breakfast, outdoor pool, business services, guest laundry, meeting facilities that accommodate groups of up to 30, fitness room, and free parking with room for large vehicles. ... more less
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- Also Known As:
- Luxury Hotel Pensacola
- Luxury Suites Pensacola, Florida