We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn & Suites Pensacola I-10 North at University Town Plaza
Ranked #5 of 65 Hotels in Pensacola
Certificate of Excellence
Reviewed 26 January 2012

I love staying with Hampton, their beds are the best. This one was pretty noisy, could hear just about everything going on in the hallway. Overall really clean and in a good location.

  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank krisbabs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (457)
Traveller rating
Traveller type
Time of year
Language

419 - 425 of 457 reviews

Reviewed 6 January 2012

We stopped in Pensacola on our way to Orlando - the hotel was fine for the purpose - an overnight stay. Nothing much to write about, the breakfast was fine.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2011

A fine hotel, clean, comfortable, good front desk. There was drywall work by our room, got woke up at 8:30 in morning. Not good, but not Hampton's fault. So when we brought this up they immediatly refunded our entire stay. That is service you can't find anywhere but Hampton. I'll be back Thank you

  • Stayed: August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank PHILIP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

This hotel is in the strangest area! It says "University Mall" which implies it is an area with a shopping mall, as well a college area. It is neither!!
I will tell you about our experience and let people judge for themselves, since I know what is a big deal to some, is not to others.
We (my husband, teenage son and myself) needed to be in Pensacola for 4 nights (would have stayed 5 if it was nice enough) to attend an event my son was participating in, so we weren't looking for a "beach vacation" even though they were very close by. I had specifically booked a suite with a King and a Queen since my husband and I are both tall and my son is already 6'4". I booked directly through Hilton Honors, am only pointing that out because sometimes hotel management likes to say they aren't as responsible when people book "through discount 3rd party sites". They made no mention of this being a problem of any sort. We arrived at 2:30 after a long 7 hr drive, hoping to check in, even knowing ck in is at 3. The front desk people were VERY rude and just said -- sorry, ck in is at 3. Ok -- we're easy going, we went to get my son something to eat and then ran in the Walmart to pick up a few things for the week -- we got back at 3:40 -- not only did she rudely say it wasn't ready -- she offered not apology, nothing! It was a VERY hot day and at this point after driving we were exhausted. I don't get upset about much, but manners and customer service are VITAL to me! We sat in the lobby and she never offered us a bottle of water, an apology for our wait.... nothing! At 4:05, she glances up and says "it's ready".....we didn't get an "enjoy your stay", thanks for waiting patiently -- nothing! We would be out of business if we ever treated customers that way!!! So..... we get off the elevator and we notice there is wallpaper hanging off of the walls, the carpet strip is rolled off.....clearly, something is going on, but we don't know what? We get to our room and discover it's not what we reserved, but a King bed with a double pull out couch. Well, let me tell you, put a large teenage athlete on one of those things and you have misery!! I call downstairs and she rudely states, "that's ALL we have". Again, no, apology for not giving us what we asked for! If we hadn't been up since 4:am and driven in the car, waited for room, we would have gone somewhere else!!!!
So.... back to this "mall" -- there is NO mall...... there are 3 stores and the rest has been torn down to the ground!! A VERY old Sears, JC Penney and a Belk.... they are all seperated by debri and garbage -- it looks like a bomb went off. I asked someone "did you have a storm or tornado here too?" They said -- no, they just tore it down because another mall was built not far away and business went down. Okkaayy?? So.... there is no "University area" or mall or anything! It is a very rundown area. There was noise ALL night every night -- there was a military family in the room next to us and she said her children were awakened also -- there were actually people drag-racing in the empty, deserted "mall" parking lot and roaring their engines until 4 am!! The morning we checked out a business group had just checked in and at breakfast they said they were planning on calling the police if it continued tonight!!
The breakfast every day was ok, pretty typical but nothing special. The hotel itself is relatively clean, but they did have a Flooding issue on the 3 rd floor which caused all of the rooms being ruined. Would have been nice if I had been told that they didn't have any of what I booked and hadn't for months! Makes me pretty mad to pay extra for something I don't get, then be stuck in discomfort!
The housekeeping staff was very friendly but the front desk people, seriously, were the most rude I have ever had contact with!!! And I don't complain about stuff like that, in general, but this was unbelievable!
The ONLY bright spot was that we found a wonderful little Italian restaurant a few miles away. The owners greeted us at the door, were originally from Sicily -- the food was simple but DELICIOUS!! We also ate down at the beach at Peg Leg Pete's -- good seafood, decent prices, and good wine.
But I would NEVER stay there again!!!

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ASRmomx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2011

Nice hotel; clean property and clean rooms; pool a bit small for size of hotel. Very friendly staff; always pleasant and ready to help. Breakfast could use a little more variety especially the hot food. Overall, extremely pleased.

Room Tip: Rooms on third floor quiet.
See more room tips
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank arc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2011

Stayed here as a quick stopover on the way to Florida. Biggest reason was because we needed one room that would accomodate three adults and two kids.
The room was plenty large, comfortable and clean. Nothing fancy, mind you, but nice enough.
The breakfast was the usual Continental +, which means it included rolls, breads, bagels and a waffle iron as well as fresh fruit, yogurt, juices and coffee.
A good place to stop if enroute through the Pensacola area and would probably be a nice place to stay if you were spending a few days as well...

Room Tip: The WiFi seemed to work best closest to the lobby.
See more room tips
  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank BigTimTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2011

This was my second stay in this hotel. The first time we needed a place to stay during my daughter's college Open House. This time I stayed here alone while she attended orientation.

Rooms are clean, quiet, and comfortable. I felt very safe while staying here. Breakfast is well stocked and adequate. The quality of the hot food is fair. However, there is also a selection of breads, danish, cereals, yogurt, and fresh fruit. There are several restaurants close by, and many others if you are willing to drive just a few miles away.
Staff is friendly and helpful.

My family and I will probably be staying here often during my daughter's next four years at college!

  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank abizeemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pensacola hotels
5.6 mi away
Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
2.2 mi away
Hampton Inn Pensacola Airport (Cordova Mall Area)
0.8 mi away
Comfort Inn - Pensacola / N Davis Hwy
Show Prices
Show Prices
Show Prices
1.3 mi away
Hilton Garden Inn Pensacola Airport -Medical Center
2.3 mi away
Hyatt Place Pensacola Airport
5.5 mi away
Country Inn & Suites By Carlson, Pensacola West
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Pensacola I-10 North at University Town Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Pensacola I-10 North at University Town Plaza

Address: 7050 Plantation Rd, Pensacola, FL 32504-6330
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Pensacola
#5 Romantic Hotel in Pensacola
#6 Business Hotel in Pensacola
Price Range: £78 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Pensacola I-10 North at University Town Plaza 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Our Hampton Inn & Suites Pensacola-University Mall hotel boasts an ideal location in the charming coastal village and thriving resort of Pensacola, Florida. Minutes from our hotel in Pensacola, Florida, you can explore Gulf Islands National Seashore, Pensacola Beach, and over fifty miles of pristine white shores. Enjoy a warm welcome and friendly service at our hotel in Pensacola, Florida and start your day right with Hampton's free hot breakfast and famous waffles. Catch up with work in our free business center or host a meeting or gathering for up to 30 people in our meeting space. Work out in our fitness center, enjoy a refreshing swim in our outdoor pool or visit the beautiful sandy shores of Pensacola Beach. Retire to a comfy guest room featuring an HDTV and free high-speed wireless internet access and get some rest on a clean and fresh Hampton bed®. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Hilton Hotels Direct, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, getaroom.com, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Hampton Inn & Suites Pensacola I-10 North at University Town Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Pensacola-University Mall Hotel Pensacola
Hampton Inn And Suites Pensacola-University Mall
Hampton Inn Pensacola
Hampton Inn Hotel Pensacola
Pensacola Hampton Inn
Hampton Inn & Suites Pensacola I-10 North At University Town Plaza Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing