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Hampton Inn & Suites Pensacola I-10 North at University Town Plaza
Ranked #4 of 65 Hotels in Pensacola
Certificate of Excellence
Jacksonville,Fl
Level Contributor
90 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Very relaxing stay”
Reviewed 2 August 2014

The really nice thing is that this hotel unlike so many others washes the duvet covers after each and every stay. The are spotless white and smell so clean. The hotel is clean and quiet and offers a nice breakfast.
The staff are polite and efficient . Next door you will find a mall!

Room Tip: two queen beds = no sofa. King comes with sofa
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Jacksonville-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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409 reviews from our community

Traveller rating
    244
    121
    28
    9
    7
See reviews for
183
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, United States
1 review
Reviewed 1 August 2014

Spent the night in Pensacola on our way home from Orlando to Houston. Room was very comfortable and the staff were very helpful. This hotel has complimentary rollaway or packnplays for your children. We found these very useful with our toddlers. Helped us sleep comfortably and not worry about the baby falling off the bed or being smothered between us.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Karina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Byron, GA, United States
1 review
Reviewed 29 July 2014

I must say again that Sharron, at the front desk, was a wonderful employee and so helpful with our check-out. We had our 9 year old granddaughter with us to visit family and friends. We had a suite, which was a large and comfortable room. We also had the best breakfast that we've ever had at a hotel. Yes, we will stay with you again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brenda N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gulfport
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

I was there for a business meeting the next day and my room was next to the laundry! I had no sleep at all. Just don't accept a rom near where the workers are. And they need more waffle makers. The volume of guests does not accommodate the one waffle maker so I had to bypass breakfast. But everything was clean and the staff was nice.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, Hampshire
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 19 July 2014

Just Very Good

The staff were lovely, the hotel was clean, the rooms lovely and the breakfast was great.

All in all exactly what you would expect from a Hampton Inn

Bad weather so we went shopping and had a meal then came back and chilled in the room. Could not complain about a thing

  • Stayed May 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Orange, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2014

Hello! I just stayed here a few days ago. The room I had smelled very bad when you walked in the first part of the room. We tried to air it out by leaving the door open. Then, we tried for awhile to turn the AC way down to try to air out the smell.

Then, in about an hour or so later, we went to the Front Desk and told them about the odor. The front desk lady, Ashley, snet this lady to check out the room. She came back and said it did not smell.

They said they would not move us. We had to live with it. We went back up to the room. She had sprayed disinfectant. So, obviously, there was a smell. She tried to coner up with the disinfectant.

This is very bad management and I am also going to mail a review to the company.

We do not like being lied to. Please check out other hotels in this area. There are a lot at thei exit.

They should not get people to stay there. I hope you check out other hotels. Also, this hotel was not the cheapest and I have stayed at many Hamptons across the country.
I am a Hiltons Honors member.

Room Tip: Go to an other hotel.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank pt32127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lbateamS, Front Office Manager at Hampton Inn & Suites Pensacola I-10 North at University Town Plaza, responded to this review, 21 July 2014
We apologize for the unpleasant smell you encountered and appreciate your feedback. We regret that this was not completely addressed to your satisfaction and we've shared your experience with the appropriate members of our team. Please feel free to contact us directly so we can speak with you in more detail.

Kind regards,
Sarah Hughes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warner Robins, United States
2 reviews
Reviewed 10 July 2014

This Hampton had all the expected amenities and was a bit less expensive than other hotels in the area. I don't know why they want at least 200 characters for this review, if it can be said in fewer. We'll probably stay again if the price stays better than other hotels in this area.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Pensacola I-10 North at University Town Plaza

Property: Hampton Inn & Suites Pensacola I-10 North at University Town Plaza
Address: 7050 Plantation Rd, Pensacola, FL 32504-6330
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Pensacola
#5 Romantic Hotel in Pensacola
#6 Business Hotel in Pensacola
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Pensacola I-10 North at University Town Plaza 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Our Hampton Inn & Suites Pensacola-University Mall hotel boasts an ideal location in the charming coastal village and thriving resort of Pensacola, Florida. Minutes from our hotel in Pensacola, Florida, you can explore Gulf Islands National Seashore, Pensacola Beach, and over fifty miles of pristine white shores. Enjoy a warm welcome and friendly service at our hotel in Pensacola, Florida and start your day right with Hampton's free hot breakfast and famous waffles. Catch up with work in our free business center or host a meeting or gathering for up to 30 people in our meeting space. Work out in our fitness center, enjoy a refreshing swim in our outdoor pool or visit the beautiful sandy shores of Pensacola Beach. Retire to a comfy guest room featuring an HDTV and free high-speed wireless internet access and get some rest on a clean and fresh Hampton bed®. ... more   less 
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Also Known As:
Hampton Inn & Suites Pensacola-University Mall Hotel Pensacola
Hampton Inn And Suites Pensacola-University Mall
Hampton Inn Pensacola
Hampton Inn Hotel Pensacola
Pensacola Hampton Inn
Hampton Inn & Suites Pensacola I-10 North At University Town Plaza Florida

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