We've stayed at this hotel several times and always been very pleased. We were there this past weekend and couldn't even believe it was the same place. Usually, the staff is so warm and friendly. This time both the front desk staff as well as the cleaning staff were surly and not very nice. Two different times, the room was never cleaned up and several times we waited at the front desk for help while the staff person was out front smoking a cigarette.
I was so disappointed.
- Official Description (provided by the hotel):
- The newest hotel to the Florida Panhandle is the Holiday Inn Express & Suites Hotel, Pensacola Florida , conveniently located on I-10 and exit 7. We are just a short drive to Destin, Panama City & Tallahassee, Florida. This newly built hotel is close to the white sand beaches of Pensacola Beach, Gulf Shores Beach and Fort Walton Beach. A variety of restaurants are within 3 miles of the hotel. Special in-room amenities are free high-speed internet, microwave and refrigerator, free local calls and free parking. Business: International Paper , Sacred Heart Hospital, University Of West Florida, Lake View Center and Baptist Hospital Local Attractions are Naval Air Station, five flag speedway & Sam s Fun City , Pensacola Fair Ground. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Pensacola w i-10
- Holiday Inn Pensacola
- Pensacola Holiday Inn
- Holiday Inn Express Hotel & Suites Pensacola W I-10 Florida