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“Beware of Bed Bugs”

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Best Western Plus Blue Angel Inn
Ranked #4 of 65 Hotels in Pensacola
Certificate of Excellence
GreenLeadersBronze level
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Beware of Bed Bugs”
Reviewed 16 September 2010

My wife and kids stayed here at the end of July 2010 for 2 nights. The first night I noticed a bug on one of the beds. I killed it and notified management and they said they would have someone come in and look around. The next night the same kind of bug was on the bed again. By this time my wife had started scratching and itching on her arms which turned into red bumps on her face as well as swelling in these areas. We left and returned home and within 2 days my daughter and I started itching on our arms and hands which turned into bumps. For me I now have permanent dark marks on my hands and arms. The hotel inexplicably now has no record of our stay even though I have the credit card receipt. I would strongly advise that no one stay at this hotel.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank atjjjbrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
blueangelinn, General Manager at Best Western Plus Blue Angel Inn, responded to this review, 4 October 2010
Yes there is always 2 sides to every story. Our property does not have bed bugs nor has it ever had bed bugs. We have a pest control company come every month as well as have purchased a steamer to check every rooms box springs and mattreses. Great news for us we have not came across bed bugs or any other bugs in our rooms. On this complaint the person did contact the hotel and couldnt tell me his room number nor the dates he stayed with us. I looked in the computer back to day one of opening and didn't find his name nor his wifes name as ever being a guest at our hotel. He claims to have a credit card receipt but if thats so wouldnt he have known the dates he stayed with us. Our property does not feel this is a valid complaint. Look at our reviews on any website and our property has a good name and is one of the best Best Westerns out there.
Thank You
Melissa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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608 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (58)
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Dallas
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2010

The staff was great, the rooms were clean and the rates were good. What more could you want from a Best Western? I will not hesitate to stay here next time I am in Pensacola.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Dallas_photochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
1 review
Reviewed 21 August 2010

Nice place to stay. Everyone was friendly and helpful. Has nice, clean rooms. I would definitely stay here again.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank acey126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level 1 Contributor
3 reviews
Reviewed 20 August 2010

We had a very nice and relaxing stay at this Hotel. The service was pleasant and friendly. The Hotel was VERY clean. The staff was very helpful and accomodating. Jacuzzi tub felt very good after a long drive. Would / Will stay at this Hotel when traveling thru Pensacola anytime!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GatorGurlRetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arkansas
Level 5 Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 August 2010

Clean rooms, good size. Beds were firm but slept wonderful. Had microwave and mini refrigerator in the room. Had a outdoor pool that looked clean and nice. Close to the interstate. Doors locked at night even at the front, you had to use your room key to get in like on the side doors. We felt completely safe here. Breakfast was ok, it had muffins, fruit, cereal, juice, bagels and sausage links. Staff was all very nice and friendly. We would definitely come back to this hotel!!

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vacationmomof3kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2010

what more could you ask for. we got a very good deal by booking through Priceline and got 2 rooms for less than 1/2 of the posted rate for one. The hot breakfast had it all, eggs, bacon, sausage, gravy bisquets, fruit, cereal coffee and juice. The room was very clean and the location just off the hghway was still quiet. Great place to stay.

  • Stayed May 2010, travelled with family
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Helpful?
Thank bbtravelingmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, UK
Level 3 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 June 2010

Just the one night in this hotel, but it had all we needed, including washing machine and drier. Rooms were comfortable clean and breakfast next morning was very good!

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hatbike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Blue Angel Inn

Property: Best Western Plus Blue Angel Inn
Address: 2390 W Detroit Blvd, I-10 Exit 7, Pensacola, FL 32534-1721 (Formerly BEST WESTERN PLUS Blue Angel Inn)
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Pensacola
#2 Romantic Hotel in Pensacola
#4 Best Value Hotel in Pensacola
#5 Business Hotel in Pensacola
#6 Family Hotel in Pensacola
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Blue Angel Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
"Newly Remodeled" interior corridor property with easy access to Interstate 10. Offering Deluxe Hot Breakfast, Free High Speed Internet, Business Center, Fitness Center, Swimming Pool, Food Store, Outdoor Picnic Area, Guest Laundry. Offered in all rooms, Microwaves, Refrigerator, Coffee Pots, Hairdryers, Iron/Ironing Boards, 42 Inch TVs w/Cable and HBO. ... more   less 
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Also Known As:
Best Western Plus Blue Angel Hotel Pensacola
Best Western Pensacola
Pensacola Best Western
Best Western Plus Blue Angel Inn Pensacola, Florida

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