We stayed here on reward points. We were booked into a queen room on arrival, when we asked if they had a king available they said there was one but they were unable to give it to us on a reward night. This is the first time we have ever had this happen. As a Platinum member we normally get some extra benefits. The whole hotel was like walking around a morgue, dark and depressing. We had breakfast there, that was also depressing, food below average, coffee sucked. The hotel is ideal for the civic centre, very remote for anything else.
We checked out and booked into the Holiday Inn Gulf Resort. Got a great room with a balcony and a king bed....on reward points!
- Official Description (provided by the hotel):
- Welcome to the Pensacola Grand Hotel, Pensacola s premier upscale hotel! Our hotel is located on the site of the Historic L&N Railroad Passenger Depot, which was built in 1912. The depot has been restored and now houses our lobby, CAVU lounge, 1912 Restaurant, an in-house gift shop, numerous rooms and our Grand Ballroom; creating charming ambiance. Our fifteen story, glass, guest room tower attached to the train depot offers breathtaking views of Pensacola Bay and Historic Downtown Pensacola. We are pleased to offer a Sleep Advantage package in every room featuring comfortable new beds, guaranteed wake-up calls, and sleep amenities. The Pensacola Grand Hotel is just off of I-110, Gregory St. in the prestigious downtown district, just 10 minutes away from Pensacola Regional Airport (PNS) and conveniently located next door to the Pensacola Civic Center. Our hotel has received countless service awards; therefore, we know that you will be thrilled with the service you will receive. Businesses near hotel: Solutia, International Paper, Gulf Power, Andrew s Institute Attractions near hotel: Pensacola Beach, Naval Aviation Museum, Seville Quarter/Seville Square ... more less
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- Also Known As:
- Crowne Plaza Pensacola
- Pensacola Crowne Plaza
- Pensacola Grand Hotel Florida