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“Enjoyable and Friendly”

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Residence Inn Pensacola Downtown
Ranked #14 of 65 Hotels in Pensacola
Certificate of Excellence
Tallahassee, Florida
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Enjoyable and Friendly”
Reviewed 11 July 2012

Clean rooms, good breakfast, helpful staff. We were very pleased and happy to find a new "go to" hotel in Pensacola. We come here a lot, and have stayed in a few different places. I think this one is a keeper.

Our room was very clean, the bed was very comfortable. The bathroom was clean and new and we had room to spread out. The air conditioner worked great, and we were never bothered by any noise at all.

  • Stayed June 2012, travelled as a couple
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Helpful?
Thank CindyJacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Fairbanks, Alaska
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 July 2012

Myself, my parents, and my sister's family stayed in a 2-bedroom suite with an incredible view of the water. The room was clean and comfortable with one exception - the sofa sleeper! I was relegated this torture contraption which was so uncomfortable that I actually lost sleep over it the first night. The other two nights I slimply slept on the couch in its regular "couch" form.

All else about our stay was wonderful. The front desk staff was helpful and friendly. Every other staff member we came across (maintenance, housekeeping, etc.) greeted us with a smile.

The breakfasts were terrific and varied daily: One day the main dish was a McMuffin-type sandwich and another day it was a breakfast burrito, etc. Everyday there were multiple kinds of cereal, milk, and fruit, as well as eggs, toast, and pastries. There was concentrated orange and apple juice and coffee as well.

The pool was well maintained. Though it's small, it was sufficient for our family and a couple of other families to enjoy it at the same time.

The gym had three treadmills, free weights, and a few other items. It, too, was clean and well maintained.

A note about location: Although this hotel is close to the water, it is not near a beach. We had to drive 5-10 miles to get to a beach...so don't expect to walk out of the lobby and into white sand! You will have a short commute to get to any one of the gorgeous beaches in Pensacola.

I'd definitely stay here again!

  • Stayed June 2012, travelled with family
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Helpful?
1 Thank KellyAroundTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hustonville, KY
Level Contributor
157 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 June 2012

A very comfortable place. The breakfast was more than adequate, with hot and cold choices. We ate dinner in the lobby one night of salad, soup, cookies, tortilla swirls, and beer for free. We chose this hotel because we planned to bring our dogs. The pet fee is $100. It is steep, but at least it is an option. We left them at a home kennel so we could spend the day away anyway, so it all worked out. The rooms are plenty for 2. They are clean and comfortable. It is about 10 miles from the NAS, but an easy drive. We would stay here again.

Room Tip: We were on the first floor right next to the elevator and never heard a sound.
See more room tips
  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank ljgordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 June 2012

I have stayed at numerous residence inn's across the U.S. Unfortunatley this one was below the usual standards of a Marriott Residence Inn property. The rooms are smaller than usual (smallest ever seen) with very minimal space in the bedroom and living room. Surprisingly the bathtub had a very large stain and numerous cracks. I am sad to say that I have never seen this before in any Marriott property. The mattress was also in pretty bad shape (sinking in the middle)
I contacted Marriot customer service by email and they responded to my email within hours and once again proved that they trully care about their customers. They addressed my concerns and I am very happy with what they did.
Let me clarify that the room was very poor which was the basis for this rating. Marriott customer service if rated would be excellent.

  • Stayed June 2012, travelled with family
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Helpful?
Thank Grizzly386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2012

We came down for Memorial Weekend and I must say this is a wonderful property. We chose this location b/c we had 2 pets with us and I was able to use points for both nights. We ended up getting a one bedroom suite. Very friendly staff and conveniently located to Pensacola Bay Bridge that takes you to Pensacola Beach. There is a park nearby and restaurants like Carraba's is around the corner and a Shell right next door to the hotel. This was our first time visiting Pensacola and it wasn't bad. We took a short trip (about 40 mins) east to Destin and enjoyed a couple hours relaxing at the beach.

  • Stayed May 2012, travelled with friends
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Helpful?
1 Thank OnlyAtTheMarriott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AR
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 May 2012

This is a great Residence Inn. The location is fantastic! Very convenient to a number of restaurants, we especially enjoy The Melting Pot, and very close to the three mile bridge over to the beach. As with most Residence Inn's, the living area is a bit small. The kitchen was updated and nicely equipped, although we didn't use it. The beds were comfortable and clean. The bathrooms were updated but could of been a little cleaner. The rates here are pricey but when you factor in the food they offer in the evening (Mon-Thur), it is more reasonable. The breakfast is also very good. The furnishings in the lobby need a little updating. We didn't use the outdoor pool. The staff is very helpful here as well.

  • Stayed May 2012, travelled on business
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Helpful?
Thank BeachloverAr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 May 2012

We were perfectly content with our stay here. There was nothing particularly outstanding about it and I have nothing negative to say. It was exactly what we’ve come to expect from the Residence Inn – which is a good thing. Nice breakfast with a good amount of variety. Clean, spacious room. Great service all the way around. The towels were a little nicer than most hotels of this caliber.

We were very happy with the location of the hotel. We were within walking distances of a few decent eateries. We especially enjoyed brunch at Another Broken Egg. Our top restaurant recommendation is definitely the Fish House. It is better to drive here unless you love walking. I think it was around a mile and a half away. Excellent food!

We had a couple of nice runs from the hotel. We were only about a half mile from a nice path along the water.

  • Stayed April 2012, travelled with family
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Helpful?
Thank Catharine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Pensacola Downtown

Property: Residence Inn Pensacola Downtown
Address: 601 E Chase St, Pensacola, FL 32502-6232
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Pensacola
#7 Family Hotel in Pensacola
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Pensacola Downtown 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Pensacola Downtown Hotel Pensacola
Pensacola Residence Inn
Residence Inn Pensacola Downtown Florida

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