As a middle-aged woman travelling alone with a blind cat in a crate at night, this was the worst place I could have chosen!! Had an advance reservation and prepaid, but may not try that again. The night clerk placed me at the end of a long row of a buildings with no parking lot access to my room. I had to unload cat, litter box and luggage in the pitch dark on a deserted road by walking through a row of buildings, across a big courtyard, and around the back of another building to find the room, which was 4 feet from a wood fence that had big gaps showing a large creepy field. It was awkward, difficult after all day on the road, and unsettling. But even more fun reloading in the morning in the pouring rain with no overhead protection. The last straw was standing next to the big "customer satisfaction guarantee" sign in the morning and explaining to the day clerk that I had a very bad experience, and her helpful comment was "oh noooooooooo", Period. If I could give this place a zero rating, I would have. Don't go there. It is dingy for a supposed 3 star place, the pillows look like the little square throw pillows from your couch, its in a remote creepy neighborhood and the customer service is less than zero. Plenty of other places around to choose.
- Official Description (provided by the hotel):
- Welcome Home to MainStay Suites, Pensacola, Florida. All Suite types (Single King, Double, Penthouse, and Executive) feature fully equipped kitchens, free local calls, free high speed wireless internet, hot breakfast each morning in the gatehouse, sparkling pool with hot tub, fitness center, and the area's only in-room fireplaces. We are conveniently and centrally located near I-10 and I-110 at exit 13(Davis Highway); close to Univ. of West FL, West FL and Sacred Heart Hospitals, University, and Cordova Malls, and just minutes from Downtown, Pensacola Beaches, and Pensacola NAS and the Naval Aviation Museum. WE have Great Nightly and Extended Stay rates and are honored to offer special discounts for our heroes in the armed forces. Check us out on facebook at MainStay Suites Pensacola, Florida. ... more less
- Reservation Options:
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- Also Known As:
- Mainstay Suites Pensacola, Fl Hotel Pensacola
- Residence Inn Pensacola
- Pensacola Residence Inn
- MainStay Suites Pensacola Florida