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Comfort Inn Plant City - Lakeland
Ranked #4 of 5 Hotels in Plant City
Reviewed 12 June 2013

We had a very good experience at this hotel. The staff were incredibly friendly and the rate was quite reasonable. It was mainly a place for us to sleep, but we did enjoy the breakfast. One of the ladies even helped me carry our breakfast to our room.

The room we stayed in was obviously recently renovated or new, and we had a comfortable stay. I wouldn't hesitate to stay there again.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 23 July 2013

We would like to thank you for taking time out of your busy day and completing a review about our hotel. At our hotel we enjoy exceeding the expectations of our guest and I am glad you were able to experience that we you stayed at our hotel.
Hope to see you again real soon.

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157 - 163 of 170 reviews

Reviewed 24 May 2013

One of the reasons I decided to stay here was that there was a hot tub and queen beds. Neither proved to be the case. I reported the hot tub broken to the desk clerk and then again the next morning thinking it would be repaired. After a long day of doing a lot of walking at Busch Gardens we returned to a hot tub that had not been repaired. Beds were supposed to be queen size, but seem to be princess size instead. I tried to get online in the "business center" last night. First computer
would not even boot. Bought etickets on the second computer and then found that it wouldn't print. The night clerk was very helpful in assisting me in getting my tickets printed on the office printer, however we had to stay up until midnight to get it done. Our room is very clean and comfortable.

Stayed: May 2013, travelled with friends
1  Thank Eduman4260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 29 May 2013

I am dearly sorry about the situations that you have faced at our hotel. I can assure that all the concerns that you had at our property have been addressed. We appreciate the time you took out of your day to inform us of these issues. I hope you will consider us again so that we can show you how we truly try to meet our guest expectations.

Thank you.

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Reviewed 23 April 2013

Without my knowledge or consent, the hotel changed my reservation by modifying the room type (requested 2 queen beds, changed to 1 king bed) , the room rate (increased it from $107.99 to $149), and the number of people staying in the room (2 adults+2 children to 1 adult+1 child). It took approximately one hour at the front desk to get this straightened out. The clerk was not satisfied with the Best Western confirmation e-mail I had, it took a call to Corporate and the hotel manager to get it straightened out. Checkout was also frustrating as the clerk could not find a printed receipt for me and could not figure out a way to reprint it. The Hotel Manager eventually called to get my feedback and offered reward points for the frustation/trouble we endured. Another couple, we were traveling with that stayed at the hotel the same night we did, did not experience any of the issues we did so seems like it may have been an isolated case. The room itself was fine except that the bathtub did not drain.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Best Western
Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 25 April 2013

I do apologize for the problems that you faced at our hotel. We do try to exceed all of our guest expectations and I am disappointed that we missed the mark when it came to your stay at our hotel. There is no excuse for this problem that you faced at our hotel. I hope you will give us another chance to exceed your expectations. Please give me a call when your in town I would like to put a face to the name.

Thank you.

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Reviewed 4 April 2013

Decided to give this hotel a chance although we had not heard of best western plus...looking it over decided it must be comparable to stay bridge suites and or holiday inn express which we typically stay at. It appears they just tried to remodel the entire hotel. I think they should have taken their time a bit more as several things seemed rushed and sloppy...paint on trim, holes left open in the bathroom, broken door knob on our bathroom door. The worst part...our phone was not hooked up...no cord at all. Sure most of the world has a cell phone but in the event of an emergency all phones in the rooms should be working. Tried to enjoy the hot tub and there were little red ants coming out of the cracks and they bite! It also appears that locals come and use the hot tub without paying...perhaps they need to lock it or have a camera. Then to top it off one of our daughters forgot a pair of shoes they offered to mail them for $11. Obviously not a Marriott and obviously not a property that goes above and beyond since they seemed to have rushed the remodel a little too much. Haste makes waste and this stay was a waste... Not impressed.

  • Stayed: April 2013, travelled with family
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1  Thank PurpleMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 5 April 2013

We accommodate many guests each evening, and we strive to exceed their expectations. The principal goal of our hotel is to provide dependable service
to all of our guests at reasonable prices. Consequently, it's disappointing to learn that we did not do that for you when you stayed at our hotel.
The issues that you have brought to our attention will be addressed immediately.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Hope to see you again.

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Reviewed 4 April 2013

We travelled to Florida on a house hunting mission. This was located very close to our desired location. We would certainly recommend it to friends and family. Right off I-4, only minutes from the Polk expressway and Lakeland. Rooms are spacious, and CLEAN, which is always a plus. Beds are comfy. Breakfast is a delight.

Room Tip: We were on the thrid floor 315) it is close to the elevator, looks away from I-4 and was quiet. No...
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  • Stayed: April 2013, travelled as a couple
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Thank corkyg02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 5 April 2013

Thank you for taking the time out of your day and leaving us a review. We strive to make sure each and every guest staying with us has had there expectations exceeded and we also greatly appreciate you staying with us. Can’t wait for you return visit.

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Reviewed 24 March 2013

Stayed here after a day at Busch Gardens, and loved it. Queen size beds, great breakfast, quiet and economical. It was the best hotel we stayed at during our travels. I would highly recommend staying here if traveling from Orlando to Tampa as it is away from the busy city and you can be at Disney or Busch Gardens within an hour.

Stayed: March 2013, travelled with family
Thank karl_chantal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 5 April 2013

Thank you for taking the time out of your day and leaving us a review. We are definitely working on being a more then a average choice for our guest. We work very hard to exceed guest expectations.
Can’t wait to see you on your next trip through the Plant City area. Would like to put a face to the name!

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Reviewed 17 March 2013

Booked the BW Plus last minute for a business trip to Lakeland. The Lakeland area hotels were booked solid due to several conventions. I was a bit hesitant about this hotel due to some past experiences with the BW chain but took the chance. I was glad I did. Although a little pricey for the area, it was season (Snowbird, tourist and Spring Break) which drives up the prices through out the central FL area. The hotel was clean, the room was large and the staff was friendly. The breakfast is standard fare. Location is easy on/ easy off I-4 (no noise issues) and outside the hustle and bustle of the general Orlando area. I would not consider this for a vacation spot, but for business or a family in the area stay, go for it.

Room Tip: Bring your bathing suit.
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  • Stayed: March 2013, travelled on business
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Thank DepK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemelya S, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 5 April 2013

Thank you for taking the time to leave us a comment.
We accommodate many guests every night, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service
to all guests at reasonable prices. It's only through their eyes that we can accurately assess the quality of our accommodations and services.
Again, we appreciate the kind words. We're committed to total guest satisfaction, and look forward to your next visit.

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Additional Information about Comfort Inn Plant City - Lakeland

Address: 2003 S Frontage Rd, Plant City, FL 33563-2055 (Formerly BEST WESTERN PLUS Plant City Hotel)
Phone Number:
Region: United States > Florida > Plant City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Plant City
Price Range: £66 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Plant City - Lakeland 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Comfort Inn® Plant City - Lakeland hotel Plant City, FL hotel is centrally located between Tampa and Orlando with easy access off Interstate 4, offering easy access to LEGOLAND Florida. Nestled in the heart of the Winter Strawberry Capital of the World, our Plant City family hotel is close to area attractions, including: - Busch Gardens Africa - Dinosaur World theme park - Walt Disney World - SeaWorld Orlando - Lakeland Regional Airport The Florida Aquarium, the Port of Tampa Cruise Ship Terminal, the Florida Strawberry Festival, Florida State Fairgrounds and Ford Amphitheater are also nearby. The hotel is about 40 minutes from the Gulf Coast beaches. Several restaurants like Applebee's Neighborhood Grill and Bar, Outback Steakhouse, Chili's and Carrabba's Italian Grill can be found in the surrounding area; some are within walking distance to the hotel. Guests of our pet-friendly Plant City leisure hotel are invited to enjoy amenities and features like our business center and: - Free WiFi - Free daily newspaper - Fitness center - Outdoor pool and whirlpool - Guest laundry services Get going with a great breakfast. Start your trip to our Plant City hotel with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All of our non-smoking guest rooms offer a 42-inch TV, coffee maker, desk, microwave and refrigerator. Some rooms feature a sofa sleeper and living room. Get rested and ready for anything at the Comfort Inn Plant City - Lakeland hotel in Plant City. ... more   less 
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Also Known As:
Comfort Inn Plant City - Lakeland Florida
Plant City Comfort Inn

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