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Comfort Inn Plant City - Lakeland
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Reviews (178)
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Reviewed 21 July 2014

Room was very clean; bed very comfortable; staff friendly; and a nice hot breakfast. Only negative was NO ice machine or drink machine on 3rd floor. That was a major inconvenience; otherwise, stay was enjoyable.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 474claudiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky O, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 23 July 2014

We want to thank you for staying with us. We are pleased that you took the time out of your busy schedule to leave us a review. I am very happy to hear that the staff exceeds your expectations. We look forward to having you stay with us again in the near future. Thank you so much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

This hotel has awesome employees who go above and beyond the call of duty. the rooms are clean. the breakfast is really good. The employees go out of their way to make sure you enjoy your stay and that you and your family are safe. Mykel Shelley and Jody Blanton have made our stay so far AMAZING!!!!!!!! The Staff is friendly courteous and professional to the max.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Angeleyes781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky O, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 23 July 2014

We want to thank you for staying with us. We are pleased that you took the time out of your busy schedule to leave us a review. I am very happy to hear that the staff exceeds your expectations. We look forward to having you stay with us again in the near future. Thank you so much

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Under staffed, unclean rooms, fire alarm sounded from blown air conditioner, drippy faucets, hard beds, terrible satelite tv service(gets like 3 channels and always frozen) and terrible wifi!! Would not reccommend this hotel to anyone!! The only thing decent was the breakfast! No one was even at the counter to check us in because she was busy cleaning and delivering towels and fixing a/c problems!!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Leslie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky O, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 23 July 2014

I want to thank you for staying with us, and taking your time to fill out a review. I am looking into the concerns that you mentioned. We will do our best to address these situations to make it better for you and our other guests. We look forward to you staying with us in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Stayed here with our team for a baseball tournament. Was assigned a room on the first floor facing the parking lot. It was only 3 PM so we tried to have our room switched to another. The front desk staff was not receptive to this idea and told us "all rooms have been allocated and no changes are possible". I have never experienced this phenomenon. We were provided only 3 bath towels for four people. Again we asked the front desk for one more and were told "no". That is correct, they told us that 3 towels per room was what they provided and that they were out of towels anyway. I would say, you get what you pay for if this motel cost $50 per night, but it is closer to $85 (so that does not apply). Front desk employee, Jody seemed overwhelmed by the guests and their requests. She was not very friendly, but she was the only person working and she was doing the job of 3 people. Rooms are small and musty as well. You can find a better place to stay in Plant City in this price range.

Room Tip: Ask for a room on the 2nd or 3rd floor. Bring your own towels or get some from the fitness room.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank WinStorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky O, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 14 July 2014

I want to thank you for staying with us, and taking your time to fill out a review. I am looking into the concerns that you mentioned. We will do our best to address these situations to make it better for you and our other guests. We look forward to you staying with us in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

..I Was Helped By The Staff @ The Plant City, Florida Best Western Plus Location In Ways That Far Exceeded The Standard Accommodating S.O.P. For Most Or Any Guest Services Business..Many Many Many Thanks To MYKEL SHELLEY And The Front Desk / Office Staff At This Location..I Would Recommend A Stay At This Location To Anyone..The Rooms Were VERY CLEAN & NEAT..The Cleaning Staff Was Extremely Courteous & Appropriately Timed For There Duties.. (NOT TOO EARLY) :) :) ..The Large Variety FREE BREAKFAST Was Terrific And Again, Most Of All, THE STAFF HERE WAS PHENOMENAL..!!!!!!!..And The Front Lobby To This Place Was Cleaner Than Most 4-Star Plus Resorts Or Accommodations That I Have Stayed At In The Past..!!!!!!!!..

Room Tip: ..If You Need Help, Ask "Mykel Shelley" At The Front..He Can Fix Or Accommodate Most Things..Great Guy..
  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky O, General Manager at Comfort Inn Plant City - Lakeland, responded to this reviewResponded 8 July 2014

We want to thank you for staying with us. We are pleased that you took the time out of your busy schedule to leave us a review. I am very happy to hear that the staff exceeds your expectations. We look forward to having you stay with us again in the near future. Thank you so much

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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