We arrived around 7pm at night after a long flight, we had booked 2 rooms, but were told they were on different floors. I got the feeling that because we were in at the end of the day all the rooms were already allocated and we were given what was left, even though our booking was made 6 months earlier.
Apart from that the hotel is a little tired, but the rooms were clean and a good size. There was tea and coffee available 24hrs, there was free alcohol and snacks available in the evening. Breakfast was basic but adequate as it was included in the price. There is a laundry for the guests which was an added bonus. Westfield Mall was next door and a short walk the other way there were plenty of good restaurants.
I would stay there again if going on a cruise as it was central to everything and suited our needs.
The staff need to be a little more accommodating and friendly.More
- Free Wifi
- Free Parking