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“Great hotel and courteous/professional staff- great to be a starwwod member” 4 of 5 bubbles
Review of Sheraton Suites Plantation, Ft Lauderdale West

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Sheraton Suites Plantation, Ft Lauderdale West
Ranked #2 of 14 Hotels in Plantation
Certificate of Excellence
California, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great hotel and courteous/professional staff- great to be a starwwod member”
4 of 5 bubbles Reviewed 5 February 2014

The hotel room was spacious and clean, we really enjoyed roof top pool!
Being a Starwood member we were offered a late checkout of 4:00 pm and upper floor and a quite room from our preferences from Starwood record without even asking. The check in process was a breeze - the front desk staff "Andrea" was very courteous and professional,
This hotel exceeded our expectation so much better than our experience at Best Western Premier at Miami International airport!!!

Room Tip: Just ask front desk satff when checking in
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank M. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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937 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
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El Cajon, California, Usa
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

What great, spacious 2-room suites/rooms. The rooms had a spacious bedroom with tv, a sitting area with desk, couch, chair and tv, kitchenette with microwave and small frig and bar sink, and a double sink bathroom with separate toliet area. It was clean and comfortable.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank K D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, Michigan
Level Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 31 January 2014 via mobile

I have mixed feelings about this place so here is the good and bad.
The service was very good, location is ok and the price was reasonable. Internet worked fine and shower pressure was satisfactory. The rooms are good size. The beds are comfortable but all the other furniture is very worn and kind of nasty. The sofa bed was so uncomfortable your better off sleeping on the floor. The air conditioner works but it seems to generate a musty air. The parking outside is terrible and I was worried that my car might not be there the next morning. It looks kind of scary at night with the big vacant mall surrounding the hotel but I guess it's not all that bad. I might stay here again but the price has to be right.

Stayed February 2014
Helpful?
1 Thank springboks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Smyrna Beach, Florida
Level Contributor
95 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 28 January 2014

I am SPG platinum member and stayed for 3 nights on business using my suite night upgrades. Hotel is in great location close to many restaurants and shopping. The hotel itself was very clean with free parking right outside. Front desk staff were very helpful at checkin. I was upgraded to a suite with my certificates but not exactly sure how much that meant as the hotel is all suites anyway. I was working from the room all week so asked about the room with the conference room attached. Was switched to that room at no cost which was nice. It has a large conference desk and a white board. Worked perfectly for me.

Internet was strong and very fast as well as free. Beds were as expected for Sheraton. Rooms were also clean and quiet. Large flat screen TVs with hi def channels. The usual selection of channels. Breakfast was free and was a full buffet breakfast. Service in the restaurant was a bit slow as they seemed to be understaffed. Had dinner one night in the bar and it took forever to get services. Ended up just sitting a the bar.

All in all I would stay here again when in the area. So for your regular travelers like myself you wont be disappointed.

Room Tip: Get one of the business suites if you plan to work there!
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Traveler_ko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugar Land, Texas
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 26 January 2014

Came with a group and checked in early given a room at the far end of the hall over looking the aircondition and blank wall heard AC unit running .
Carpet needs cleaning.
Told had shuttle to take you to restaurants within 3 miles. Picked restaurant driver had no ideas where it was even though close by.
I could go on, Would not recommend staying here.

  • Stayed January 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Speaker222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 26 January 2014 via mobile

The front desk staff were mostly ok, except some of them talk to you rudely and treat you like you don't mean anything to them.

The items for breakfast buffet choice were the same for the 4 days of my staying, and the waitress/waiter were not attentive at all! They were always out of fresh plates, and I had to get up myself to get water and spicy sauce. The only nice one I had was a young man, he was nice and would at least greet you. I really did not feel like tipping the rest of them but I did anyways.

The room was nice and specials. However, I seriously doubt I will ever want to come back here again.

Stayed January 2014, travelled on business
Helpful?
1 Thank Ypw100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zachary E, Manager at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, 27 January 2014
Thank you for your review Ypw100. I want to apologize for the front desk and restaurant staff. We pride ourselves on our service and will be doing some retraining in those departments. I am glad to see that you did enjoy the room. I hope when traveling back to South Florida you will allow us another chance to prove to you how good our service can be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 January 2014 via mobile

We stayed for one night with our two children for a pre--cruise stay. The hotel was clean and comfortable.

The kids enjoyed swimming in the rooftop pool. It was definitely a great way to kill the time before heading off on our cruise.

No issues. Just a clean, comfortable hotel.

Stayed February 2013
Helpful?
2 Thank BusPersTrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zachary E, Director of Sales at Sheraton Suites Plantation, Ft Lauderdale West, responded to this review, 27 January 2014
Thank you for your review BusPersTrvlr. We are glad you enjoyed your stay with us and that your children enjoyed the roof-top pool. We look forward to having you stay with us on your next visit to Fort Lauderdale.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Suites Plantation, Ft Lauderdale West

Property: Sheraton Suites Plantation, Ft Lauderdale West
Address: 311 N University Drive, Plantation, FL 33324
Phone Number:
Region: United States > Florida > Broward County > Plantation
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Plantation
#5 Business Hotel in Plantation
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Suites Plantation, Ft Lauderdale West 4*
Number of rooms: 263
Official Description (provided by the hotel):
Sheraton Suites Plantation, Fort Lauderdale West, is an all-suite, newly renovated, full-service hotel within walking distance to the Broward Mall, close to major office complexes, and just 10 minutes from the beach. ... more   less 
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Also Known As:
Sheraton Suites Plantation, Ft Lauderdale West Hotel Plantation
Sheraton Plantation
Plantation Sheraton
Sheraton Suites Plantation, Ft Lauderdale West Florida

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