Was told pool was heated but it is broken and both pools are cold as ice. Manager would not come out of the office to speak with me & my vacation with my 1 1/2 year old daughter is ruined. Hotel room also in need of repairs- curtains won't close in bedroom, tile is dirty. Hotel staff not very attentive-waitress was on her cell phone and ignored us. Complimentary breakfast fair to poor.
The most disturbing thing about this is that Marriott corporate is totally unhelpful either in finding another hotel for us to stay in -told me that there is nothing on the beach available in all of South Florida and then hung up on me. I WILL NEVER STAY IN ANY MARRIOTT HOTEL EVER AGAIN.
- Official Description (provided by the hotel):
- Your Florida beach vacation awaits you at Residence Inn by Marriott Ft. Lauderdale Pompano Beach/Oceanfront hotel located directly on the Atlantic Ocean! Experience majestic sunsets from your private balcony in a spacious suite with fully equipped kitchen. Relax by our two sparkling swimming pools. Our Florida beach hotel blends together the best of any Stay-cation by offering stylish accommodations, delectable beachfront dining- - all tied together with genuine hospitality. Our friendly staff is ready to help you experience the best of what you want from your oceanfront stay, whether it's rejuvenating, relaxing or experiencing exciting activities! We're ideally located just minutes to Deerfield Beach, Ft. Lauderdale, Delray Beach and Boca Raton! Among Florida beach hotels, Residence Inn by Marriott Ft. Lauderdale Pompano Beach/Oceanfront hotel stands above the rest! ... more less
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- Also Known As:
- Residence Inn By Marriott Fort Lauderdale Pompano Beach/Oceanfront Hotel
- Ocean Sands Hotel
- Ocean Sands Resort Spa
- Residence Inn Fort Lauderdale Pompano Beach/Oceanfront Florida