The wife of this hotel is very rude and should not own a busy at all. My family and I (6total ) booked a 2 bed w/foldout couch. When I booked the room it asked for how many adults...so I called and spoke to her and told her there was also 4 kids she proceeded to say that was fine bc the room would accommodate all 6 of us. When we showed up at 1:30am she answered the door in her pajamas was very mad that we woke her up and told us that we could not stay there bc they room she put our reservations in was not big enough. And then denies ever speaking to me 8 days prior to this. So I had 4 kids asleep in the vehicle and had to find a different hotel. After searching and searching we finally found a room by then it was 3:30am when our kids finally got in a bed to sleep in. Then to top it off she charged my credit card for the room. The lady seems very nice on the phone but in person is the worst people person I have ever met. I do not advise staying in this hotel. Like I said I would rather stay in a roach motel with great costumer service and the nicest people running it then having to deal with her again!!!
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- Also Known As:
- Sea Cove Motel Pompano Beach, Florida