As Platinum Elite, I have stayed at many Marriotts.This has the potential to become one of the great ones.This is a franchise location and they recently changed management companies.They outsource most of the staff functions.don't know why they "cleaned house" with all the previous staff, but the current staff is very up and down.Breakfast food is excellent, but the staff is very uncoordinated and walks around without purpose or is running to get something and "sorry, sorry" is heard all the time.Breakfast is very expensive, at least $50 for two plus tip.Dinner and lunch same story, excellent food, poor service.In fariness, staff tries hard in most cases, but lack of training is clear.Most servers don't know menu items, types of beer, wine,etc.Bar is very shy in choices other than rum and beer.Valet is great and hard working.With some time, this will be a top Marriott destination as the location and facility are great.
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