We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Another Nice Stay.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Jacksonville / Ponte Vedra
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Another Nice Stay.”
4 of 5 bubbles Reviewed 27 March 2013

Due to a funeral, we needed to find a hotel for a last minute trip to Ponte Vedra Beach. Immediately, we looked to the Hilton. We have stayed here several times, all without disappointment. The staff here make it so welcoming. They are cheerful and caring no matter what time of day. I would definitely recommend this hotel.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lumkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 29 March 2013
Dear Lumkin,

We are very sorry for your recent loss. Thank you for your kind words about the hotel and staff. We sincerely appreciate your loyalty to us and hope to see you here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

713 reviews from our community

Traveller rating
    438
    182
    62
    15
    16
See reviews for
214
196
49
170
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Central FL
Level Contributor
147 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 26 March 2013

We lucked out when I requested early check-in (which cannot be guaranteed) so got to room an hour or so earlier than 3 pm. Yeah! Our 2 bed room was large and loved having a refrig and microwave. The beds were comfy. There were stains on the bathroom walls and a nasty one by the sink which kept drawing my eyes to it. The bath and toilet room was very small but then we had a very large separate sink area right outside of it so.... TV super-sized and on a built-in turntable for viewing adjustments. I loved the chair and ottoman next to the window. There was also a comfy desk chair for my husband to sit in. We received a great price with our AAA for room. Staff was very nice. The other guests staying by our room kept their noise level down---very considerate. Cute little pool area on the ground level with an outdoor spa included. One great perk outside of the hotel is that you can walk to stores and restaurants via the parking lots attached. The hotel is very close to the Ponte Vedra Concert Hall which is why we picked it to stay at.

Room Tip: The adjacent shopping center is under construction so I would recommend getting a room on the north...
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweetgrits1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 27 March 2013
Dear Sweetgrits1950,
Thank you for your kind review. We are pleased that you noticed all the amenties we have added to improve our guests experiences. I apologize for the stains on the bathroom wall and near the sink. We are in the process of updating our rooms now and hope you'll get a chance to visit us again to see the improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Beach Gardens
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 22 March 2013

Items in shopping bag disappeared from my room, food & food service terrible, rooms not clean. My colleague and I stayed here for two nights. We arrived late & ordered food to take to our room. The waiter was doing shots with the customers so that may have had something to do with the poor service. They messed up my order only giving me half what I ordered (he did bring the missing items to my room). My colleague & his wife had a salad that wasn't edible, nasty rusty wilted lettuce. I had several items in a bag on the desk in my room, they were stolen while we were gone on Wednesday.
In all fairness, the manager is sending me a check for the items stolen but I would rather have my purchases. She also credited my meal. I do not trust this location and will never stay here again. Certainly not typical of Hilton.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank artlovinchik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 29 March 2013
Dear artlovinchik,

We sincerely apologize for the problems you experienced during your stay with us and truly appreciate your willingness to take the time to bring it to our attention while you were still here at the hotel. That allowed us to quickly respond to your needs. We pride ourselves in providing the “greatest customer experiences – each day, every time,” and I am truly sorry that we failed you this time around.

Please be assured that guest security is very important to us. All employees, including our room attendants, undergo extensive background checks and meet employee compliance requirements, including random checks. We have started a thorough investigation into the incident, and we will make whatever changes are necessary to ensure future guests are not similarly inconvenienced.

The management of the third-party restaurant have also been notified of your service complaints. I have already authorized a full refund on your restaurant charges. I hope you receive this as a sign o four commitment to our guests and the experiences they have with us.

Again, we deeply regret the incident that occurred during your stay, and hope that you'll allow us to make it up to you at some time in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 18 March 2013

We got a suite for around $130 a night. Plenty of space to say the least. Some lack of attention to detail by room service. The coffee maker needed a wash when we arrived and the bathroom had dirty marks on the wall. Staff very good otherwise and noted my concerns. Publix adjacent demolished and whole shopping area is in the course of redevelopment. Didn't really affect anything other than making it a longer journey for supplies. Very good location for St Augustine and Jacksonville.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris_stern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 20 March 2013
Dear Chris_Stern,
Thanks for writing a review (I love the title, "Very good price"). Large rooms, a great location and an excellent staff are our biggest assets. I apologize for the condition of the coffee maker and the dirty bathroom wall. We hope you'll stay with us again, especially after completion of Sawgrass Village redevelopment - it promises to be quite outstanding!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 17 March 2013 via mobile

This is the nicest Hilton Garden Inn I've ever seen!! Rooms are great and we had an amazing hot tub! Starbucks coffee for free in the lobby! Staff friendly. Convenient to shopping, golf, and beach. Mulligans restaurant for breakfast was ok, not great, but I think they are trying to improve. Staff at Mulligans were VERY helpful and accommodating. Definitely go to Pussers Landing around the corner for dinner. It's next to Ruth Chris and MUCH better food and atmosphere!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lfaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 18 March 2013
Dear lfaw,
What a great compliment - "nicest...ever seen"! We appreciate your taking the time share your high opinion! I'm sorry that Mulligans failed to similarly impress but your are right, they are trying to improve. We hope to get another change to serve you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 11 March 2013

Overall, we found the room to be very nice though the mattress was a bit firm for my taste. The hotel had a good staff. The icing on the cake however, was Meredith in the connecting pub style restaurant, Mulligan's. Her great customer service and wonderful smile was truly, "value added!"

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chipster54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 11 March 2013
Dear Chipster54,
What a nice comment about Meredith! Thank you. I'll be sure to share your kind words with her. No doubt it'll bring a smile to her bright face.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Freeland, MI
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 March 2013

Nice hotel. Nice sized rooms. Ok selection of channels on TV (didn't have Bravo so couldn't watch Top Chef finale which was disappointing). Nice enough fitness room. The king size bed was really firm and not real comfortable. I slept OK though. All and all very convenient for golfing at TPC Sawgrass and the price was as close to as good as any in town.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIGolfE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIPVB, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 11 March 2013
Thank you for reviewing your stay at our hotel. TPC Sawgrass does make an excellent neighbor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ponte Vedra Beach
3.6 mi away
Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
Hampton Inn Jacksonville/Ponte V...
#2 of 9 in Jacksonville Beach
4.5 of 5 bubbles 665 reviews
6.8 mi away
Hampton Inn Jacksonville Beach/Oceanfront
Hampton Inn Jacksonville Beach/O...
#3 of 9 in Jacksonville Beach
4.5 of 5 bubbles 1,413 reviews
1.2 mi away
The Lodge and Club at Ponte Vedra Beach
The Lodge and Club at Ponte Vedr...
#3 of 4 in Ponte Vedra Beach
4.5 of 5 bubbles 298 reviews
Show Prices
Show Prices
Show Prices
8.3 mi away
One Ocean Resort & Spa
One Ocean Resort & Spa
#1 of 3 in Atlantic Beach
4.5 of 5 bubbles 994 reviews
5.8 mi away
Four Points by Sheraton Jacksonville Beachfront
Four Points by Sheraton Jacksonv...
#1 of 9 in Jacksonville Beach
4.5 of 5 bubbles 958 reviews
6.0 mi away
BEST WESTERN Oceanfront
BEST WESTERN Oceanfront
#6 of 9 in Jacksonville Beach
4.0 of 5 bubbles 711 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Jacksonville / Ponte Vedra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Property: Hilton Garden Inn Jacksonville / Ponte Vedra
Address: 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Phone Number:
Region: United States > Florida > Ponte Vedra Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ponte Vedra Beach
#2 Business Hotel in Ponte Vedra Beach
#3 Romantic Hotel in Ponte Vedra Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with jetted tubs. Our unrivaled location in the middle of Florida's First Coast of Golf ensures that we're a golfer's haven, but there's plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes' walk in Sawgrass Village. If you're in the mood to explore, stroll the beach at Mickler's Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don't have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our heated spa. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. Complimentary high speed wireless Internet is available throughout the hotel, including the business center. If you're planning a business meeting, conference, a beach wedding or social event, the Hilton Garden Inn can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it's a golf vacation, a romantic Florida getaway, business travel, or a social event, the Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), TripOnline SA, Odigeo, Hilton Hotels Direct, TravelUp, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Jacksonville / Ponte Vedra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra
Hilton Garden Inn Jacksonville / Ponte Vedra Ponte Vedra Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing