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“Go Just To Meet Randy!”

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Hilton Garden Inn Jacksonville / Ponte Vedra
Certificate of Excellence
Newburyport, Massachusetts
Level Contributor
246 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Go Just To Meet Randy!”
Reviewed 24 April 2014

What can I say ... Randy (the manager) a born salesman if there ever was one, went out of his way to make us northerners feel totally at home. He stopped what he was doing & spent some time with us over the three days we were there. Always helpful, with the best places to eat in the area, directions, what to expect, just a flat out nice guy to be around. Southern hospitality at it's finest.
The rooms were clean & efficient, but best of all, the beds were divine to sleep on. This was a family gathering and when we had a special event "the Oscars" on TV, that we wanted to watch together, they had a small convention room that they let us rent with the attendant niceties that made it a fun event for all of us together. Doing this in a room just would not have worked as well.
We were there to play the Sawgrass courses and if you are, stay here and chat with Randy and the staff .... top notch.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank undertaker01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 25 April 2014
Dear undertaker01, Wow, what an outstanding review! Thank you very much. Randy truly is a "flat out nice guy," and he'll be very flattered to read what you've written. We sincerely appreciate your taking the time to spread the word about our "Southern hospitality" and hope to have you and your family visit us again.
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Portsmouth, England, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 April 2014

This hotel is next door to Sawgrass, great location for a beach holiday, some fantastic deserted beaches a short drive away. Staff perfect, rooms big and clean, pool lovely and heated. Free parking, coffee and tea on tap in the lobby 24 hours. Recommended :-) Had dinner at the Thai a short drive away, exceptional food in a small strip Mall, eat there ! Breakfast at a the Beach diner next junction down, superb ! got the mysterious vibrating table.

  • Stayed April 2014, travelled with family
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Helpful?
Thank tom h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 21 April 2014
Dear tom h, Thank you for your complimentary review and recommendation! It is especially gratifying to read favorable reviews from international travelers who got to experience a variety of what our area has to offer, but the "mysterious vibrating table" is new to me - I'll have to check it out.
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Lake Charles, United States
1 review
Reviewed 17 April 2014

We expected the Hilton Garden Inn because of it's location to be very nice. But it was the friendliness and outstanding cooperation of all the staff to make sure we were comfortable and lacked for nothing. Very personable!

  • Stayed April 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 21 April 2014
Dear James A, Thank you for the great review of our staff and your stay at the hotel. We appreciate your praising our efforts to ensure your comfort and satisfaction, and we hope to see you again.
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Deland, United States
1 review
Reviewed 15 April 2014

The hotel and staff were welcoming and very accomodating. I had several occasions where a staff member addressed me by my name, after only meeting me during the checkin process. That alone showed me that the staff is very in touch with customer satisfaction and pay attention to details even in the smallest sense. The lobby, conference room, my accomdations were all spotless and tidy. Not only was I satisfied, but I will definitely refer my friends and family to patron the Hilton Garden Inn.

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Latonia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 17 April 2014
Dear Latonia L., What a kind review you wrote! Thank you very much. We especially appreciate your loyalty and willingness to recommend our hotel and our brand. You could not have written anything kinder.
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Webster, United States
1 review
Reviewed 15 April 2014

The staff were extremely friendly and helpful! I enjoyed the hotel accomodations and would recommend this hotel to others. Our training was held in the conference area and it was very nice also. I enjoyed the goodies provided during the breaks. It was very near a public beach area. The pool was very clean and well-kept. The rooms were nice and clean and all the staff smiled and spoke when you walked by.

  • Stayed April 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Elizabeth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 17 April 2014
Dear Elizabeth W., thank you for your great review of the hotel and the meeting accommodations. We greatly appreciate your group's business and hope you'll think of us again, if the need for conference space arises or if traveling in our area.
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Elkton, United States
1 review
Reviewed 12 April 2014

I really enjoyed my stay at this hotel. The staff was very attentive and helpful, and took extra measures to make sure I was well pleased. My stay was for a business meeting and the staff served us very well. I would enjoy staying here again in the future.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 14 April 2014
Dear Angela S, Thank you very much for your 5-star TripAdvisor review of our hotel. We all especially appreciate your title, "I recommend this Hotel." The staff will be very pleased to read your comments. We look forward to your next visit.
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Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

A hotel staff only exceeded by the location of this property.
Hotel Location is an 8 Iron away from the Clubhouse entrance to TPC Sawgrass.
Pub Mulligans has a great selection on tap and fresh daily specials. You feel like a regular when served by the Barkeep or Chef. Local regulars as well as touring golfers bring this Pub to life nightly.
Walking distance to several 5 star restaurants a Publix Grocery and a CVS Pharmacy.
The Front Desk Staff and Management always exceed my expectations every time I stay here.

Room Tip: Rooms on the back can see the TPC Course
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DadzDatildew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chuck S, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review, 17 April 2014
Dear DadzDatildew, it was good to have you back at the inn, and thank you for your wonderful review. Your comment, "an 8 Iron away from the Clubhouse entrance to TPC Sawgrass." is the best description of our location I seen! Thanks for your continued loyalty to our hotel.
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Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Property: Hilton Garden Inn Jacksonville / Ponte Vedra
Address: 45 Pga Tour Blvd, Ponte Vedra Beach, FL 32082-3081
Phone Number:
Region: United States > Florida > Ponte Vedra Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ponte Vedra Beach
#2 Business Hotel in Ponte Vedra Beach
#3 Romantic Hotel in Ponte Vedra Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
Official Description (provided by the hotel):
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with jetted tubs. Our unrivaled location in the middle of Florida's First Coast of Golf ensures that we're a golfer's haven, but there's plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes' walk in Sawgrass Village. If you're in the mood to explore, stroll the beach at Mickler's Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don't have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our heated spa. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. Complimentary high speed wireless Internet is available throughout the hotel, including the business center. If you're planning a business meeting, conference, a beach wedding or social event, the Hilton Garden Inn can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it's a golf vacation, a romantic Florida getaway, business travel, or a social event, the Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 
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Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra
Hilton Garden Inn Jacksonville / Ponte Vedra Ponte Vedra Beach, Florida

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