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“Stinks”

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Holiday Inn Express Port Charlotte
Ranked #7 of 8 Hotels in Port Charlotte
Punta Gorda, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Stinks”
Reviewed 27 February 2014

We planned on staying here a week over Christmas. The first floor hall and our room smelled of sewerage. On the second day, it stilled smelled and we moved to a room on the second floor which smelled musty. A light over the bathroom sink was out and, even though they fixed it quickly on request, this should be noticed by housekeeping. We moved to the Country Inn and Suites on the third day. I have heard form another that they noticed the same sewerage smell a few month before. Sounds like an ongoing problem.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 5 March 2014
Thank you for taking the time out of your day to let us know about your stay with us. I am sorry to hear your stay with us was not up to standard. We strive to create a great environment for our guests. We are continuing to improve on our property by putting in 100% make-up air that should be complete by end of the month. We do hope if you are in the area again you will come and stay with us, as we are always looking at our guests reviews and improving where we fell short. We always want our guests to have the very best experience while with us.
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175 reviews from our community

Traveller rating
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    14
    10
    9
See reviews for
63
41
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2014

The staff was great and the room was exceptionally clean. I have stayed at this location in the past and will stay on my next trip through the area. The breakfast bar is nice, and the hotel is near restaurants

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandra7Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 18 February 2014
Thank you for your continued loyalty. It is always nice to see posts from previous guests. We continue to welcome all of our repeat guests with "Great Hotel Guests Love"
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Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 February 2014

we were tired after our delayed flight and didn't find a hotel till 1030pm. We saw this hotel and, having stayed at a Holiday Inn Express, we were confident in finding a good place. Esther met us at the desk and couldn't have been nicer or more sympathetic with our tired old selves. We checked into room 213 and it was very nice; king-size bed with a fluffy comforter and perfect pillows. The shower and bathroom amenities were a welcome after a day of travel. We slept like royalty. The next morning we had a satisfying breakfast of scrambled eggs, toast, muffins, yoghurt, juice. My husband tried the sausage gravy and biscuits and was pleasantly surprised at the taste. I would love to visit the area again and stay in this hotel.

The room was immaculately clean and fresh, even though we had a smoking room.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank mileeOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 4 February 2014
It is a pleasure to hear your travels brought you into our hotel. It is even more pleasurable that you had a very relaxing and refreshing sleep that aloud you to continue with your vacation travels rested and reenergized. It is always great when our guests take the time out of their busy schedule to post a review. We hope your travels bring you to the area again. As we are always creating "A Great Hotel Guests Love".
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Englewood, Florida
Level Contributor
145 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 18 January 2014

Our suite was spacious but had a very musty smell. Except for the odor, the room was clean though ready for an update. The staff we encountered were all very friendly and helpful. The free breakfasts offered a good variety and were nicely prepared. There was a cold snap during our stay and something on the front doors had broken so they couldn't be closed for a couple of days and while that did not affect us it seemed to be a symptom of the need to update.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank optiontrader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 23 January 2014
Thank you for taking the time to tell us about your stay. Our staff is always here to make your stay as wonderful as possible. We are always trying to improve our rooms and hotel. I am sorry to hear you had some concerns with your stay. Thank you for the information and we will look into it, guest feedback is a great way to find out the areas we need to improve on. We do hope if you are in the area again you will stay with us. I will look into your concerns and correct the problems. We are always trying to create, "Great Hotels Guests Love".
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New Smyrna Beach, Florida
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 January 2014

This Holiday Inn was a 5 Star one for us. Everything was perfect. Centrally located near stores and highway. Clean , entrance and lobby also breakfast area. The rooms and maid service were 5 STARS. Outside is a Beautiful surrounding Marsh with wildlife. There is a nice pool and paved walkways. Rooms are clean. Thanks for the great stay ~~ HOLIDAY INN~~
We recommend them highly and will return. Updated room. Outstanding.

Room Tip: Great view facing the marsh upper floor.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TRAVELTEAMWITHIRENE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 14 January 2014
Thank you for taking the time out of your day to tell everybody what a wonderful stay you had. It is always a pleasure to hear our guests had such an outstanding stay with us. We are always trying to find ways to improve our customer service. We always want our guests to feel special. and create "A Great Hotel Guests Love". Hope to see you again real soon.
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North Port, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 December 2013

From the moment we entered the lobby to the time we checked out a week later, we received outstanding service. The hotel staff was friendly, helpful, professional and had a great attitude. The breakfast was outstanding, with slight variations everyday from western omelets, biscuits and gravy, pancakes and cinnamon rolls. The room was clean, the internet was fast, and the housekeepers never disturbed us, yet provided great service. The laundry room was clean as was the work-out room. We needed a baby crib, extra pillows, sheets and blankets and were provided everything with enthusiasm and no extra charge. The kids enjoyed the complimentary cookies at the front desk and the adults enjoyed the free coffee and juice all day long. We enjoyed our stay mainly because of the great attitude of the staff, and when our family comes to visit us, we are going to make sure that they stay at the Holiday Inn Express, so that they may enjoy the same experience that we did. Thank you for an OUTSTANDING experience!

Room Tip: We had a suite. It was perfect. Nice little kitchen area and plenty of space to relax.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, Manager at Holiday Inn Express Port Charlotte, responded to this review, 26 December 2013
We want to thank you for taking the time out of your schedule to write such and outstanding review. I is always wonderful to hear our guests had and outstanding stay with us. We like to always think we are constantly "creating a great hotel guest love."
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East Grand Rapids, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2013

We stayed here with our two small sons in June. The room was very dark, smelled like stale smoke, even though it was a non smoking room, and the carpet felt damp. We decided to turn on the a/c and see if that would help before we left for dinner - it didn't help at all. After we were ready for bed we saw a pretty big "critter" run across the floor and called the front desk for help. The woman was very nice, understood why we were upset, and offered to move us to another room. (The a/c unit was on the floor; we think that's where the critter came in, so she moved us to a second floor unit). Our second room was much nicer. We slept good and had no problems after that. I just think the accommodations are too pricey for what you get.

Room Tip: Choose a second floor room.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sleigh41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
medeovin, General Manager at Holiday Inn Express Port Charlotte, responded to this review, 1 October 2013
Thank you for taking the time out and giving your feedback on your stay. I do apologize for the inconvenience of the ac. I am glad that our front desk staff was able to relocate you to a higher floor where you were more comfortable. We do have a commercial pest control company that services our property 2 times a month. As for the ac being on the floor I will have our maintenance dept. make sure all is buttoned up tight to prevent this from happening again. We encourage all of our guest to report good and bad things. It helps us strive for excellence and create a great hotel guest love to come back to. We do hope to see you again the next time you are in the area.
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Additional Information about Holiday Inn Express Port Charlotte

Property: Holiday Inn Express Port Charlotte
Address: 24440 Sandhill Blvd, Port Charlotte, FL 33983-5298
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Port Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Port Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Port Charlotte 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Port Charlotte, Florida is a unique change from the ordinary interstate hotel. We are proud of our newly remodeled hotel, ans hope you will visit us soon! With an excellent location in southwest Florida, this beautifully decorated 69 room hotel is situated directly on Lake Sandhill just east of I-75 at exit 170. A great destination for overnight trips or extended stays. Numerous dining and entertainment options are available within miles, including the new Applebees across the street.This newly renovated hotel is located within close proximity to major cities such as Sarasota, Fort Myers, and Arcadia. It is also a short drive from the growing Punta Gorda/North Fort Myers Airport. Hotel features include free local phone calls, high-speed Internet, and 37" HD TV with HBO. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring hot options daily including eggs, breakfast meats and our new freshly made pancakes. Also, a selection of fruits, juices, cereals, breads/ pastries, and yogurt. We have also created the world's best tasting cinnamon roll. Visit Port Charlotte, FL and stay smart at the Holiday Inn Express Hotel. Visit us and see why we're Great Hotels Guests Love! ... more   less 
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Also Known As:
Holiday Inn Express Port Charlotte Hotel Port Charlotte
Holiday Inn Port Charlotte
Port Charlotte Holiday Inn
Holiday Inn Express Port Charlotte Florida

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