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“One year later....missing Club med so much”

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Club Med Sandpiper Bay
Ranked #4 of 12 Hotels in Port Saint Lucie
ontario
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One year later....missing Club med so much”
5 of 5 bubbles Reviewed 5 March 2013

I just came across my packing list from Club Med a year ago. On it I had scratched thank you notes to all the staff....so I thought, better late than never! We went to Club Med March 2012 for our 4th year in a row. Although 4th year in a row says it all, a big shout out to GM Lionel, Cindy the head of the kids club (at least in 2012), and all the other staff who make the place so special. I just read some of the recent reviews. Many reviewers said the rooms were so-so, but the staff amazing. We have never found we spent any time in the rooms! Our 3 kids avail themselves of the kids program, we have a couples vacation, all at the same time. We were most impressed with the reno, and the way a WHOLE family can get a vacation (our kids were 4, 6, and 8 at the time.) You have to know what you are getting at Club Med - it's truly a family "camp" type vacation. Endless fun, laughs and joy. My kids RUN into the kids programs every morning, while my husband and I laze around with coffee, a paper, and then a sail, swim and nap. For parents of three kids THIS is the pure luxury. We have to skip this year (sob), but will be back next year!!

  • Stayed April 2012, travelled with family
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Helpful?
1 Thank 3under5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Sandpiper Bay, responded to this review, 6 March 2013
Dear 3under5,
Thanks for the review! We are so happy that you enjoyed your stay with us! We love that you were pleased with our resort activities. Once again, thanks for the review of our resort and can't wait to see you on your next visit!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,800 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (738)
Date | Rating
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English first
Guelph, Ontario, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 March 2013

We had the best time! The resort is amazing. The pools were just perfect, as were all of the kid's facilities. The food was wonderful. We just loved the white chocolate bread and all the variety at the buffet. Amazing customer service, very friendly people and staff. Whatever hiring process is in place for the GOs, keep doing it, because they are all so great with the kids. My daughter had a fabulous time dancing with the GOs at night. Even though we didn't sign her up for the day programs, the staff always included her and went out of their way to be friendly. We made a lot of great memories. What a great place to go with a family. Also, very impressive that Lionel, the manager, would come up every day to ask people how they were doing. I don't get the negative reviews. I have to admit, I was a bit worried when I first read them, but there was nothing bad to say about this resort or the staff or the vacation. We can't wait to go back.

  • Stayed February 2013, travelled with family
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Helpful?
Thank Adrianna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poughkeepsie, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 March 2013

We went on a girls tennis trip and this resort was awwesome - our first time there and it exceeded our expectations. If you are a tennis player, golfer, fitness freak and just love to go, go, go - you will love this place! We were so busy with activities, we could not fit everything in each day! The staff was full of energy and enthusiasm all day long - Ben, Jake, Hunter, Jason and Max!!! Thank you - you guys made our trip a memorable one! Food quality was great, but in addition to the buffet, would have prefered a sit down dining room for dinner. Soleli was great for lunch, but would be nice to change up the menu everyday, however, specials were outstanding. The spa was great and all had wonderful services. Pools and outdoor areas just gorgeous - a place for everyone! Would highly recommend and we all look forward to going back on an annual trip.

  • Stayed February 2013, travelled with friends
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Helpful?
1 Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Sandpiper Bay, responded to this review, 6 March 2013
Dear Robin M,
Thank you for the review of our resort! We are very happy you enjoyed our fitness classes, dining options, spa, and service. Once again, thanks for this review and we can't wait to see you next year!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 March 2013

For the overall experience the majority of the staff was great. Tracie and Jacque are at the front desk to check you in and kick off the CLUB MED experience.....Then Jake and Hunter (GO) are on the Basketball, Volleyball and Soccer Fields to make any weeekend sports Warrior feel like a Champ! Then after you have a fab dinner and ready to party..there simmers DJ Maximillian in the Slice Lounge to Rock it out!! But here lies the next problem..There is only 1 main bar throughout the resort but you can get beer and wine in the buffet area. On our second night we were in the SLICE bar area less than 1 hour when a bartendar Tim..stated I was CUT OFF and I NO LONGER CAN BE SERVED ALCOHOL as per his Bar Manager YONNIE!. I was absolutely embarrassed as well as the PATRONS we were socializing with that night. Ironically, the desk manager was there to witness the CRAZINESS!! At over 300+ dollars a day for double occpy. I felt like my business was not appreciated. The next day I brought it to the bar managers' attention of the the situation the night before and he said...He had no idea what I was talking about!! REALLYYYYY. He apologized and talked to bartendar. But really at the end of the DAY.....SHORT OF A FIGHT, A VERBAL SLUR, STUMBLING WITH A FALL, HOSTILITY AND ETC...TO BE CUT OFF AT AN ALL INCLUSIVE TO RUIN THE NIGHT OF OVER 7 PATRON IS UNHEARD OF!! It put a damper on our stay and left me confused as to why I was chose this resort. IM STILL SENDING A LETTER TO THE RESORT IN CASE THEY DON'T READ TRIP ADVISOR FROM COMMON HARD WORKING PEOPLE THAT EXPECT RESPECT AND VALUE FOR THEIR MONEY!! I may can't afford a million dollar membership for their golf locals but I paid for a relaxing vacation. The last night was better but why the bump in the road. The last nail IN THE COFFIN was a club member said "It couldn't be RACIST he just served a BLACK MAN!"

Room Tip: Please request a room facing the lake..you will not be sorry.
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  • Stayed March 2013, travelled with friends
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Helpful?
1 Thank Nicole Taylor M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
5 of 5 bubbles Reviewed 3 March 2013

Our family consisted of 7 adults, 1 teenager, 2children 11 and 7, and 1 baby. Not easy to accommodate a group like ours. The staff made it look easy! Thank you so much :)
The staff was wonderful, i can not think of a single negative thing to say about any of them.
Grace, Rachael and Annika miss you already!!!
Alison, you rock!! Our girls cried on the way back to the airport.
John, cant wait to go sailing again soon, we miss your company already!!
Joshua, Chris, Isabelle, Artie and Nick, you taught our dreamer to fly!!
Amazing!!

Food was great, something for everyone to love. One of our group has a sever allergy to peanuts and it was a great surprise he could eat almost everything. We loved it when the staff joined us for drinks or meals; we really enjoyed getting to know all the wonderful people. Unfortunately, we did not have the time to get to know nearly as many of the staff members as we would have liked, and we can honestly say that there was not a single rude staff member on the resort. The STAFF is what made our vacation so amazing, and it was a new (and certainly very welcome) experience to really miss not only the resort, but the staff. First time we have ever switched personal info with staff, and hope to keep in touch. (Also the first time we were sad to go home)

The only complaint we had was about some of the guests.
1- If you do not like kids, go to an adults only resort!
2- It was extremely aggravating to witness some guests speaking to the staff with little or no respect!
3- Yes the night shows were put on by the staff, but they worked really hard and we were all greatly entertained!!

Lionel, you should be so proud of the people you are surrounded by!! They are an amazingly talented group!

Room Tip: We faced the water in building B. Beautiful view to wake up too.
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  • Stayed March 2013, travelled with family
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Helpful?
Thank Robin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Sandpiper Bay, responded to this review, 6 March 2013
Dear Robin B,
Thank you for the review of our resort! We are thrilled that our staff and dining options exceeded your expectations! We will be passing your compliments on to our staff members that you mentioned. Once again, thanks for the great review and we truly hope to see you soon!
Kind Regards,
Your Club Med Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
1 review
5 of 5 bubbles Reviewed 1 March 2013

This was our first all-inclusive vacation. We had a family of 6. It took some time to get checked in but once we were in, we were able to enjoy all of the ammenities. The GO's were all very friendly and helpful. The food at the Marketplace was delicious! I definately reccommend you take part in the fitness and sports activities to make up for all the great food you will be eating. All in all, we had an excellent trip.

  • Stayed February 2013, travelled with family
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Helpful?
Thank lizikay050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clubmedofficial, Guest Relations Manager at Club Med Sandpiper Bay, responded to this review, 6 March 2013
Dear lizikay050,
Thanks for sharing this review with us! We love that you enjoyed our fitness and sports classes, dining options, and service. Once again, thanks for this review and we hope you choose to stay with us again soon.
Kind Regards,
Your Club Med Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 February 2013

The best thing about this resort was the Petit Club.The staff was very professional and took great care of my children.Dylan,Leni and May were exceptional.Many thanks.There were several issues with the room.We stayed in the deluxe family room which had chipped furniture and a grungy old bath tub. Surprising, because all the fixtures were new and modern.Trying to speak with reception was terrible. I was always being placed on hold.Not very accommodating.The grounds of the resort were beautifully maintained. Loved the Infiniti pool. Very relaxing.The food was just average.The buffet was more about quantity than quality.The Spa was very nice and also enjoyed theTennis center.

  • Stayed February 2013, travelled with family
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Helpful?
Thank LGingembre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Med Sandpiper Bay

Property: Club Med Sandpiper Bay
Address: 4500 S.E Pine Valley Street, Port Saint Lucie, FL 34952-6125
Phone Number:
Region: United States > Florida > Port Saint Lucie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Port Saint Lucie
#6 Romantic Hotel in Port Saint Lucie
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Club Med Sandpiper Bay 4*
Number of rooms: 337
Official Description (provided by the hotel):
Discover the Floridian charm in our renovated all-inclusive family resort of Sandpiper, nestled by the Saint Lucie River which provides fun and excitement on the beach or on sailboats. Travel to Club Med Sandpiper Bay with your family and enjoy a carefree all-inclusive vacation amidst a full-amenity resort where families can discover incomparable sports and children's programs. Make the most of your vacation to discover tennis, golf and fitness with our top coaches in the Club Med Academies. ... more   less 
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Also Known As:
Club Med Sandpiper Bay Hotel Port Saint Lucie
Med Sandpiper Club
Club Med Sandpiper Florida
Club Med Port Saint Lucie
Sandpiper Club Med
Club Med Port St Lucie
Port Saint Lucie Club Med
Club Med Sandpiper Bay Florida/Port Saint Lucie

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