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“Perfect Consistantly”

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Hilton Garden Inn at PGA Village / Port St. Lucie
Ranked #2 of 12 Hotels in Port Saint Lucie
Certificate of Excellence
Reviewed 10 June 2014

Have stayed at this location multiple times, and every time it is consistently excellent. Housekeeping and maintence perfect. Breakfast buffet above average. Food at the Sam Sneed Restaruant is spectacular. Nice workcenter and outdoor pool. Extremely quiet at night.

Best is the people that work there. Everyone makes you feel at home.

But the best thing about this hotel is JUNIOR the front desk manager. He goes out of his way to make everyone feel special. He's what sets this hotel apart from the rest. You won't find a more friendly and warm guy!

  • Stayed: June 2014, travelled on business
    • Value
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6  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you so much for your continued loyalty! I'm so happy to hear that you always enjoy your stay! I will share your comments with our staff, especially Junior; I have to agree, he is pretty amazing! We look forward to seeing you again soon!

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413 - 419 of 674 reviews

Reviewed 9 June 2014

Recently celebrated by wife's surprise birthday party at this location and had it catered by the adjoining restaurant Sam Snead's Oak Grill & Tavern. From initial planning of the surprise birthday bash (we had over 50 attendees) with Hilton's Sales Coordinator Francesca Tyler and Juliet Law - who provided their friendly mentoring of available options for a party room, catering and overall planning - they made the entire process stress free and the event itself flawless in every way. This Hilton hotel location, Managed by Carla Brotherston, is a perfect location for anyone who would like to experience a great location (across the street from PGA's golf course and training center and right off I-95 and just minutes to a slew of restaurants and shopping locations. The Mets Spring Training facility is 2 minutes away), an extremely friendly and do anything to make your stay great atmosphere and work ethic - from Junior (JR) at the desk - who made sure our every need was graciously taken care of, to Francesca & Juliet - the event sales coordinators (if it needs to be done these two can make anything happen) to Deanna who manages Sam Snead's Restaurant and oversaw the food and beverages for the party which by the way received numerous raves from all of the attendees noting the food at Snead's is top shelve!!! After the party our hotel room was perfect - it was my first time staying at this location and the decor from the moment you step in to the reception area and throughout the hotel is furnished beautifully throughout. Our room was spacious and super clean. I travel a lot during the year for business and pleasure and have to rank this hotel and their staff as among the best in the country. Be sure to stop and stay here if you are in the area on business or pleasure and be sure you say hi to JR or Adam at the reception desk - they'll spot you and greet you as soon as you come thru the door. Oh - forgot to mention the great pool and lounge area in the hotels center courtyard. You'll be treated like royalty by everyone who is associated with the hotel and restaurant. Room Tip: Ask for one of the hotels suites! See more room tips

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
6  Thank LOUABEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you all for choosing our hotel for your surprise party! We were honored to be a part of such a fun evening and enjoyed keeping your surprise quiet! We'll be looking for you for your next big celebration!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

Very convenient spot for an overnight stay in Port St. Lucie. We've been working on a project at a local residence community and frequently need a place to stay for an overnight. The Hilton Garden Inn was a great facility and it was nice to be able to just walk through the lobby to the Sam Snead's restaurant for a late dinner. Lakeita was very helpful and energetic, made the check-in process a friendly experience.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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6  Thank Orin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you for staying with us and for taking the time to give us a review! I'm so happy to hear that we are your hotel of choice when traveling to Port St. Lucie! I'll be sure to share your praises with Lakeita! We hope to see you again soon!

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Reviewed 7 June 2014

This was the second year we have travelled to the HGI and PGA Village for a annual golf trip. The service you receive is in my opinion is better than most 5 star resorts. We are a group of 80+ guys and we always have a great time at the hotel. The staff is always accomodating and the fact that Sam Sneads is in the lobby makes it a perfect place to unwind after we finish our round. The rooms are always clean. We enjoyed both the hotels and the golf courses so much we have already booked our event for 2015. We look forward to seeing the staff at the HGI again next year. The combination of the Hotel and the PGA Golf makes it the perfect place for your next group golf outing. Francesca and her staff makes sure all your needs are met and the staff exceededs all your expectations.

  • Stayed: May 2014, travelled with friends
    • Value
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6  Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you Jason! We all truly enjoyed your group and can't wait to see again next year! I'm so glad our team exceeded your expectations, especially Francesca! We look forward to welcoming you all back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

Recently celebrated by wife's surprise birthday party at this location and had it catered by the adjoining restaurant Sam Snead's Oak Grill & Tavern. From initial planning of the surprise birthday bash (we had over 50 attendees) with Hilton's Sales Coordinator Francesca Tyler and Juliet Law - who provided their friendly mentoring of available options for a party room, catering and overall planning - they made the entire process stress free and the event itself flawless in every way. This Hilton hotel location, Managed by Carla Brotherston, is a perfect location for anyone who would like to experience a great location (across the street from PGA's golf course and training center and right off I-95 and just minutes to a slew of restaurants and shopping locations. The Mets Spring Training facility is 2 minutes away), an extremely friendly and do anything to make your stay great atmosphere and work ethic - from Junior (JR) at the desk - who made sure our every need was graciously taken care of, to Francesca & Juliet - the event sales coordinators (if it needs to be done these two can make anything happen) to Deanna who manages Sam Snead's Restaurant and oversaw the food and beverages for the party which by the way received numerous raves from all of the attendees noting the food at Snead's is top shelve!!! After the party our hotel room was perfect - it was my first time staying at this location and the decor from the moment you step in to the reception area and throughout the hotel is furnished beautifully throughout. Our room was spacious and super clean. I travel a lot during the year for business and pleasure and have to rank this hotel and their staff as among the best in the country. Be sure to stop and stay here if you are in the area on business or pleasure and be sure you say hi to JR or Adam at the reception desk - they'll spot you and greet you as soon as you come thru the door. Oh - forgot to mention the great pool and lounge area in the hotels center courtyard. You'll be treated like royalty by everyone who is associated with the hotel and restaurant.

Room Tip: Ask for one of the hotels suites!
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank LOUABEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you so much! We all enjoyed your group and our staff had just as much fun surprising you wife for her birthday! It's great to hear that everything went so well and I will be sure to share your comments with everyone, especially Juliet, Francesca, JR, Adam and Deanna! Hope to see you all again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

We arrived after midnight and our room was ready and the reception was warm and they acknowledged my membership in Hilton Honors and provided the bottled water at check in from the pantry. Our room was near the elevator but the noise level was excellent. Our room was cleaned daily and I was comfortable and looking forward to retiring for the night. The lobby is spacious and very comfortable to relax. The location of the hotel requires a vehicle and it was hard to find the entrance the first time; however, after that we really enjoyed the peace and quiet of the hotel. It is located very close to many eateries and activity venues. The restaurant (Sam Snead's) served a wonderful breakfast buffet with hot foods cooked to order. Overall great value for the money.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
6  Thank Jeffrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 12 June 2014

Thank you for choosing to stay with us, and for taking time to give us a review! I'm so glad you enjoyed our hotel and all the area has to offer! We appreciate your loyalty and look forward to welcoming you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

Over the past two years, I have made multiple trips to Port St. Lucie and each time I stay at the Hilton Garden. I come back for many reasons. The pool, the homemade cookies, but most importantly the staff.

I usually find myself each night at Sam Snead's - either to work, or to connect with a local. Regardless of who is there, they all come for the same reason - Richard. If not for his knowledge of wine, food or local news, they are sure to come for his attitude, which is always bright and witty. If by chance, Sam's is closed, you'll be lucky if you can find Lakeita at the front desk - always sweet and helpful.

  • Stayed: April 2014, travelled with family
    • Value
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5  Thank jhhjkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carla B, General Manager at Hilton Garden Inn at PGA Village / Port St. Lucie, responded to this reviewResponded 2 June 2014

Thank you for making us your home away from home! We are so pleased that you enjoy all we have to offer! I'll be sure to share your great comments with Richard and Lakeita! We'll keep the cookies warm and the pool refreshingly cool and see you on your next visit to Port St. Lucie!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn at PGA Village / Port St. Lucie

Address: 8540 Commerce Centre Dr, Port Saint Lucie, FL 34986-3132
Phone Number:
Region: United States > Florida > Port Saint Lucie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Port Saint Lucie
#2 Family Hotel in Port Saint Lucie
#4 Romantic Hotel in Port Saint Lucie
Price Range: £84 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn at PGA Village / Port St. Lucie 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Pga Village / Port St Lucie Hotel Port Saint Lucie
Hilton Port Saint Lucie
Port Saint Lucie Hilton
Hilton Garden Inn At PGA Village / Port St. Lucie Florida/Port Saint Lucie

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