Planned a special trip for my girlfriends birthday. Hotel sounded great. On the water, martini bar. NOT! Checked into a dirty room with no bedspreads. Ants running all over the bathroom counter. Opened the Fridge to find it dirty with moldy cheese in it. Called the front desk and asked to change rooms and was told not available. Promised someone would come clean our room. I went down to my car and as I was coming in I heard the manager Rebecca talking to the desk clerk" Don't give them a discount thye probably brought the cheese" Came back from dinner and 1 pack of cheese was gone but fridge still dirty, Ice machines on 2 floors out of order. When I checked out she refused to give me a reciept but I took a picture where it said NO Discount. I asked Rebecca who was her boss and she said she was the GM and the owners were not involved in the day to day operations. Thats obvious. Needless to say all this put a damper on what was to be a special weekend.
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- Also Known As:
- Best Western Waterfront Hotel Punta Gorda
- Best Western Hotel Waterfront
- Best Western Punta Gorda
- Punta Gorda Best Western
- PG Waterfront Hotel & Suites Punta Gorda, Florida