We've been going to Hook's off and on since they opened. Personally, I've never had a bad experience although there are other reviewers who feel differently. A couple of quirks in service have happened but it was no big deal. Our waitstaff has always been very friendly if not the most skilled. But this isn't Bern's Steakhouse. This is a little joint in Ruskin with burgers and chicken wings so I don't get too stressed about anything. I love their wings and get them extra crispy, dry, with cajun seasoning. Heading back tomorrow night in fact.
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