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All reviews fire pit typical courtyard great hotel minute drive easy access downtown area comfortable beds pool and hot tub room was large mini fridge convenient location coffee maker parking lot lobby augustine computers jacksonville
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Reviewed 29 May 2014

Nice amenities, new hotel, beautiful and confortable bed, 10 min from downtown, but close to shopping. I stayed 2 nights, worth it.
Bed was very good, so was the shower.
Pool is in the back, a little small, but ok, my main reason was the price and close to downtown in a nice and new hotel

  • Stayed: April 2014, travelled with friends
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Thank Felipe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard by Marriott St. Augustine I-95, responded to this reviewResponded 30 May 2014

Thank you very much for your kind words, we are happy to hear that you enjoyed your stay and look forward to seeing you again soon.

Thank you very much

Michael Hitt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

We are native Floridians and love to take short weekend trips. This is the best place in the St Augustine area! Always clean & well staffed. The pool & hot tub are a welcome accommodation after a long hot day walking around the city.... AND its also close to the outlet stores!!!!!

Room Tip: Call ahead (the morning before you check in) and "confirm your reservation" AND request a room close to the pool. :)
  • Stayed: May 2014, travelled as a couple
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1  Thank Kimberly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard by Marriott St. Augustine I-95, responded to this reviewResponded 28 May 2014

Kimberly,

Thank you very much for your feedback, we appreciate your continued support of our hotel and are pleased that you enjoyed your most recent stay with us

Thank you
Michael Hitt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Great location and front desk very nice and helpful. Jackie is always smiling and ready to assist. Made us feel at home. Will definitely stay here again. Near downtown and not too far from the beach. Decent food and Starbucks coffee. Very pleasant workers in the cafe.

  • Stayed: May 2014, travelled with family
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1  Thank DMA28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard by Marriott St. Augustine I-95, responded to this reviewResponded 28 May 2014

Thank you so much for your kind words, we take great pride in delivering a memorable experience to all of our guests. Thank you for your business, we hope to see you again during your next trip to St. Augustine.

Sincerely

Michael Hitt
General Manager

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Reviewed 20 May 2014

We have enjoyed this Courtyard many times on our trips to St Augustine. The front desk people are like family.
Noticed a change this time which was not a good sign. The coffee in the front lobby is no longer available. No good reason to eliminate this except to promote the attempt to sell meals.
Also found a "ratty desk chair" in the room which they replaced by request. Explanation was that they had a supplier problem with bad chairs. Not really a valid excuse by a three star hotel. Bad chairs, replace, don't expect guests to ask.
Finally, the balcony facing the pool, was dirty, hornets nest , cobwebs and dirty inlet to AC.. Not what we had previously seen or expect. Hopefully limited to room 320.

  • Stayed: May 2014, travelled as a couple
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Courtyard by Marriott St. Augustine I-95, responded to this reviewResponded 21 May 2014

John,

I would like to thank you for the feedback you provided us regarding your most recent stay at the Courtyard by Marriott in St. Augustine. I completely understand how the lack of cleanliness of your balcony can put a damper on your experience at our hotel. I have addressed your concerns with both our housekeeping and engineering departments and have personally gone through each of our balconies and ensured all of your concerns have been addressed.

Thank you very much for your comments as it can only make our processes stronger in the future

Michael Hitt
General Manager

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Reviewed 12 May 2014

Good locatin by highway, only 5 minutes driving from downtown. Little bit noisy from road. Good breakfast in acceptable price. Very comfortable beds and a lot of pillows. Good service. I recommnend hotel for short brake in trip to visit St. Augustine

  • Stayed: May 2014, travelled with friends
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1  Thank Zbigniew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardStAugustine, Manager at Courtyard by Marriott St. Augustine I-95, responded to this reviewResponded 14 May 2014

Thank you for taking the time to leave a review regarding your recent stay with us. It's always great to see a guest sharing their great experience with others. If there is anything we can do to better serve you during your next trip to St. Augustine, please do not hesistate to let us know!

Regards,

Tom Jankowski
Assistant GM

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