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“very clean and spacious rooms”

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Holiday Inn Express Hotel & Suites Saint Augustine North
Ranked #8 of 78 Hotels in St. Augustine
Certificate of Excellence
Miramar, FL
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“very clean and spacious rooms”
Reviewed 8 December 2013

We had blocked off about 40 rooms for a wedding. Nobody had any complaints. Would definitely stay again for our next visit. Spacious room, very clean and the bed was amazing.

Breakfast was just okay, but it served its purpose.

Room Tip: Suites were very spacious.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Original_INI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 9 December 2013
Dear Original_IN,

Thanks so much for your recent stay with us.. Our Hotel was Honored to have your family and your invitees during your recent event! We are glad every one of them enjoyed their stay and hope to see you soon next time your are in town!

Happy Holidays..
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755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Monroe, North Carolina
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 December 2013

I really appreciated the kind professional assistance received from one staff in particular (Amanda). She always greeted the guest with a smile and referred to guest by their name. I believe she will continue to be a great asset to this company.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 9 December 2013
Dear Diane H,

Thanks a lot for your recent stay and glad you enjoyed your stay with us here at the Holiday Inn Express and Suites Saint Augustine North! Amanda will continue what she has always been good at in delivering great customer service to each and every guests at our new and modern Hotel!

Happy Holidays to you and to your family and wish to see you soon...
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Venice, Florida
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 November 2013

We stayed at the hotel on the information and reviews we got on Trip Advisor.
Great location to highway, factory outlets and the historic center.
Includes a complete breakfast buffet in a very comfortable setting.
The staff is gracious and helpful.

Room Tip: We stayed on the second floor and found it convenient.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maryanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 29 November 2013
Dear MaryanneS,

Thanks a lot for your recent stay with us here at the Holiday Inn Express and Suites Saint Augustine North.. We are so glad you enjoyed your stay with us and hope to see again soon!

Happy Thanksgiving..
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Grand Rapids, Michigan
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 November 2013

my wife and I stayed here for part of our Florida vacation. Breakfast was great and the room was full but never seemed crowded. Front desk people were helpful in find the locations we were looking for and the room was first rate.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skipro27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 26 November 2013
Dear Skipro27,

Thanks a lot for taking the time to write this great review! We are so glad you enjoyed our new and modern Hotel here in the beautiful city of Saint Augustine, FL!

We hope to see you again soon!

Happy Thanksgiving to you and to your family...
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

I was greeted by what I thought was a new employee in training - it turns out he was the general manager training a new employee. the experience was outstanding - perfect welcoming execution - WOW! The hotel was perfect every corner and edge clean towns and bedding perfect. cleanliness a "10" General Manager Mohamad El-Hoss was the best I have seen in the hotel business - Kudos' to property ownership for hiring , training, and keeping the "best of the Best"

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 21 November 2013
Dear David B,

Thanks a lot for this kind and warm review! We are so glad you enjoyed your stay with us.. And many thanks for your great compliments to the General Manager! We always try harder to deliver the best Customer Service Experience to each and every guest!

We hope to see you back here soon..

Take care..
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Brooklyn Park, Minnesota
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 November 2013 via mobile

All the Holiday Inn Express amenities (free hot breakfast, microwave, coffee pot, fridge, spacious room) and a bargain price. Very clean and gracious staff (except we did encounter a couple of somewhat surly housekeeping folks on our 4th floor stay, but that was the only unpleasant part). The hotel is only a 10 minute drive from the historic St. Augustine district. You have to do a goofy u-turn on State Highway 16 to get there, but that was just a very minor inconvenience. I'm glad I paid attention to all the favorable reviews for this hotel, I highly recommend it.

Stayed November 2013, travelled as a couple
Helpful?
2 Thank MNVolvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 15 November 2013
Dear MNVolvo,

Thanks so much for your recent stay and we are so glad you enjoyed it! We hope to see you back in the near future or next time you visit the Saint Augustine Area!

Take care..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 November 2013

Wonderful, wonderful, wonderful hotel. I have nothing but good things to say from top to bottom. To start, I needed to make a last minute change to my reservation. I contacted Holiday Inn customer service and they had Mohammed from the hotel call me. He could not have been nicer or more accommodating. Never once did he make it seem, or make me feel, like he was doing me a favor. Quite the opposite, his friendliness and congeniality made it seem like I was doing him a favor by selecting his hotel.

We checked in and the process was fast, smooth, and efficient. The lobby area was clean and well-appointed. Very comfortable!

We were immediately on our way to our room. The room itself was clean and spacious. We had a room with a king sized bed and it was among the most comfortable hotel beds I have ever slept on. I cannot say enough how top notch the room was.

In the morning, we ate at the complimentary hot breakfast. It included pancakes, eggs, sausage, biscuits, fruit, and, of course, the delicious cinnamon rolls. Plenty of good and fresh food.

The level of service and cleanliness of the hotel are second to none. I would not hesitate to tell anybody and everybody to stay at this hotel if they are in the area. By the way, it's right by all of the outlet shopping.

I again want to single out the manager, Mohammed el-Hoss. He epitomizes outstanding customer service.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shreiby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike031, General Manager at Holiday Inn Express Hotel & Suites Saint Augustine North, responded to this review, 15 November 2013
Dear shreiby,

Thank you so much for your kindness! We are so glad you enjoyed your recent stay with us here at our new and modern Hotel! And thank you for your kind words about the management here! We always try our best to make sure that each and every valuable guest receives top notch customer service experience! We also apreciate you being a valuable IHG Rewards Member! Mant Thanks for your Business and Support!
We hope to see you again soon!

Take care..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Saint Augustine North

Property: Holiday Inn Express Hotel & Suites Saint Augustine North
Address: 2300 State Road 16, St. Augustine, FL 32084-0550
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in St. Augustine
#2 Family Hotel in St. Augustine
#4 Romantic Hotel in St. Augustine
#6 Best Value Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Saint Augustine North 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
St. Augustine Hotel's Old City Charm Delights GuestsWith breathtaking beaches, thrilling attractions, historic sites, booming businesses and more, St. Augustine is an unforgettable place. You can easily experience all the "Ancient City" has to offer at the Holiday Inn Express® Hotel & Suites Saint Augustine North. Located off I-95, the hotel's guests in St. Augustine, FL are close to St. Augustine Airport and downtown.Whatever your definition of fun, you're sure to find it here in the nation's oldest city. The hotel's address in St. Augustine, FL is just six miles from the charming historic district. Beach lovers can delight in Anastasia State Park with gorgeous beaches and fishing. The hotel's location near Flagler College also gives guests the ability to tour this amazing hotel-turned-college. From Ripley's Believe It or Not! to the Fountain of Youth, our patrons can enjoy it all.Corporate guests appreciate our location off I-95 and six miles from St. Johns County Convention Center. The hotel's location near Flagler College, the Florida National Guard and many major companies makes business travel simple, too. The free high-speed, wireless Internet access , 24 hour Business Center and spacious meeting rooms also help you work with ease.You'll love unwinding in the heated, indoor pool, working out in the 24-hour Fitness Center and enjoying our shopping package with St. Augustine Premium Outlets. You'll also enjoy our complementary hot Breakfast Buffet every morning. Book now for modern fun and comfort in the "Ancient City." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Saint Augustine North
Holiday Inn Express Hotel & Suites Saint Augustine North St. Augustine, Florida

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