I recently stayed here for one night, in early June. This is a nice, clean hotel in a quiet location.
When I went to check in, the man at the desk told me, "Ok, I just want to be upfront with you. Our key card system is down, so when you need your door unlocked, we will have to open it for you." He said it would be at least 3 or 4 days from this point that it could be repaired. It seemed like he was alluding to the fact that if this wouldn't fly with me, I could get out of my reservation.
Honestly, we were only here for one night, and the only plans we had to come and go from our room was 1) to arrive/put our bags down/freshen up for dinner and 2) to return from dinner for the night. I honestly felt bad for the hotel staff, having to run around and cater to all of the guests, as this is a decent-sized, multi-level hotel. That equates to a lot of doors that would have to be opened, and often.
As expected, we only needed to get back into the room those two times. All I had to do was let the man at the front desk know, and he pleasantly called his associate via walkie-talkie and he / she let us into our room. We barely had to wait. It was really no inconvenience to us, and both times, we were let back in the room by a personable staff member. It was a great customer service way of overcoming what might have been a disastrous few days if the staff didn't take such a positive attitude about the issue.
Hopefully all that is behind them, and you will have a flawless stay. The rooms are spacious, well-decorated and comfy. The bathroom is a good size and bright. Bed was cozy. No complaints with the room at all.
Although this is the historical district hotel, it's not like this hotel is right in the middle of the action. It's a few streets off from what I'd truly say is the historical district. It's not a big deal. You can drive to the thick of the historical area in just a few minutes time, like less than five. I'm thinking it would be too far of a walk to the thick of the main tourist area(s).
There are plenty of public places to park if you're driving away from the hotel to sightsee, etc. St. Augustine has the most beautifully decorated parking garage from the outside I've ever seen! From the outside, I thought it was a museum! We also found a small lot near a wax museum that we paid $5 in a pre-pay machine to park one night while we had dinner at The Floridian. Look for my review on that restaurant, as well as The Present Moment Cafe. As far as St. Augustine restaurants go, those you don't want to miss. Also, we visited the St. Augustine Lighthouse. You won't want to miss out on that, either!
While we chose to drive ourselves around the city to sightsee, there are tour trolleys available. Double check with the hotel, but I think one leaves right from this Holiday Inn at possibly 9 a.m., but don't quote me, I'm going off memory. Definitely check with the hotel and/our tour trolley company. The trolley guy said the tickets were about $22 per person (or so) and were good for two days. It's the kind of tour where you can get off at certain major tour spots in town and reboard as often as you like.
This was my first trip to St. Augustine and the only bad part was that I was there for less than 24 hours, as we were en route home from a cruise, and this was just a quick stop over. I can't wait to go back, and stay hopefully a whole week someday! I would have no problem staying at this same hotel again, with or without key card issue!
- Official Description (provided by the hotel):
- ...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites St. Augustine/Historical District
- Holiday Inn Saint Augustine
- Saint Augustine Holiday Inn
- Holiday Inn St Augustine
- Holiday Inn Hotel & Suites St. Augustine/Historical District Florida