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“Green Lodging, really?”

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Holiday Inn Hotel & Suites St. Augustine/Historical District
Ranked #30 of 78 Hotels in St. Augustine
Certificate of Excellence
Orlando, FL
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Green Lodging, really?”
Reviewed 7 September 2010

Everything was expected when we arrived. As soon as we got in the room it was not as cool as the hall way that we were just in, so I lowered the thermostat. It was already set to 69 degrees but I didn't think anything about it. The air was cool so we were set. We left after 20 min to go to dinner. When we returned, the room was hot again, so I called the front desk to see about another room. That is when I was told about the Green Lodging Program. (Might want to check on this before future reservations... I will be. http://www.dep.state.fl.us/greenlodging/ )
It seems that they have installed motion sensors in the room to turn off the air when you are not in the room. She immediately asked if we wanted another room and I asked if it would matter. Can you over ride the system for me? 30 min. later, she came in to over ride and the evening was spent in cool air conditioning. During those 30 minutes, I ran my experiment. The thermostat was set to 65 degrees and I guarantee you it never got below 75 degrees and we kept moving around. (I asked her how this operates when you sleep.....duh....no answer given).
Next, the Breakfast buffet, we got our free coffee and went to McDonalds 1 block away. $11.95 each. Your call. We didn't.
The Hotel itself was very average. The rooms were almost clean. It could be very nice with the right attention.
P.S. SLOW WIRED INTERNET 1Mbps down, 1 Mbps up

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank RonKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel.

The hotel still works hard to make sure our environmental impact is as low as possible. We sort our trash and recycle as much as we can. This and other features help make our property green. The A/C units are different from room to room so not all A/C in the property has the motion sensor.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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759 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Cleanliness
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English first
Lakeland, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2010

The Holiday Inn was great, and was located conviently to the historic district of St. Augustine. They had a breakfast buffet each morning, and a fitness center, and everything was clean and above average. I would recommend this hotel to anyone looking for a nice place to stay.

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank TheTravlinguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel. The hotel has renovated it's lobby & rooms.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 August 2010

I have stayed here several times over the past few years. Its a nice hotel and the staff are very friendly. The staff are warm and friendly and the hotel is convenient to the historic area (you can easily walk if not too hot).

There is a fairly large outdoor pool and free parking. To be honest the hotel isnt so new anymore and is starting to need a little refurbishment of the rooms.

  • Stayed August 2010, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelweeklyforwork2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel. The hotel has renovated it's lobby & rooms.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Florida
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 July 2010

We picked this particular hotel because we have four small kids and this is the only hotel that could fit all of us in one room (2 queens + sofabed). We arrived early and the room wasn't ready so we had to go find something to do until 4pm (check-in time). We went up to our room and immediately noticed it was a smoking room (it SMELLED) and we had confirmed non-smoking. So they moved us to another room. Everything was good until the evening when we pulled out the sofabed and found out it was broken. Again, switched rooms and this one was fine and we stayed 2 nights. Only other problems were that housekeeping had no idea why we were in the room and we had to truck down to the front desk to straighten it out before we could get in our room, and when my son pulled up the comforter over him, he said it smelled like fish -- bad, bad, bad. Wonder how often they clean those?? Overall cleanliness was ok. Comfortable beds. Neither of our remote controls for the tv's worked, but that's not a big deal. Even though we had lots of problems, we enjoyed our stay and management was good and made eventually made everything right.

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
Thank sirpeternincompoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel. The hotel has renovated it's lobby & rooms.

Just to let you know we no longer have smoking rooms. We made the change in 2014 and have not looked back.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leesburg, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2010

We arrived at 11:30am on our check-in day and just wanted to stop by and put in a request for a non-smoking, king bed room before starting our sight-seeing. We were pleasantly surprised that they had a room available for us at that time so we were able to check in early.

The ladies at the front desk were very helpful, one even looked up directions on her i-phone to the newly constructed movie theatre which is un-searchable on my gps system. The rooms were very comfy and we loved the Bath & Body works shampoo, conditioner and lotions.

Just wish they had free breakfast!

  • Stayed July 2010, travelled as a couple
    • Value
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Helpful?
Thank edmistonlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 1 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SW Georgia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 July 2010

We booked this as a last minute get-away for the 4th of July, staying just the one night. Upon arrival, we were impressed with the front desk reception. My wife is a rewards program member with HI, and this is the first hotel chain where it has made a noticable difference. Most of the time the front desk might mention or ask if you are a member, but the last 2 HI's we've stayed at actually provided extra's. At this one it was coupons for a free breakfast and a goodie bag containing water and snacks.
We were also impressed with the physical condition and appearance of this hotel. Very clean, welcoming...not just the lobby, but all of the areas we saw. The rooms were very nice, excellent condition and, again, clean and fresh.
The hotel is located within walking distance to the historic section of St. Augustine, so we didn't need to drive anywhere. This was a bonus when getting back after the fireworks were over. St Augustine puts on a great display, but they shut down the surrounding streets during and after the show (for an hour I think).
My recent experiences with Holiday Inn has me looking at them first when planning my lodging needs whether for business or leisure.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Billfrog64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel. The hotel has renovated it's lobby & rooms.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Palm Beach, Florida
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 July 2010

On my last trip to St Augustine 3 years ago, stayed at the Howard Johnson's with the "train stop" It was inexpensive but you get what you pay for. Feet turned black from walking on carpet. Always enjoy the Holiday Inn whatever town I stay in.
When we first checked in, we weren't happy with our first room, room wasn't cold enough. Maybe they stuck us with a bad room because we had a Florida Residents deal. The girl at the front desk let us look at 4 different rooms until we found the perfect room...and we did. It helps t check in early and in the middle of the week.
Long walk to old town...but short walk to HoJo where the red train stops. Also, there is great public parking near city gate.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geojoewpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn32084, Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review, 2 August 2015
Thank you for writing your review.

We noticed this review is quite old but had never been responded too. We have a new management team and want to make sure we respond to all reviews, positive and negative. This will allow us to improve our hotel. The hotel has renovated it's lobby & rooms.

Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Property: Holiday Inn Hotel & Suites St. Augustine/Historical District
Address: 1302 N Ponce de Leon Blvd, St. Augustine, FL 32084-3129
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in St. Augustine
#27 Romantic Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 120
Official Description (provided by the hotel):
...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine
Holiday Inn Hotel & Suites St. Augustine/Historical District Florida

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