Our first room was so musty we couldn't stand the smell, the sheets were dirty, had body hair on the sheets. You could tell that the sheets had not been changed. My husband went down to the front desk and her answer was to upgrade us to a suite. That's ok with us!
Second room the sheets were clean and the room smelled much better. The next morning when i was in the bathroom cleaning up I noticed the air vent in the bathroom was filthy, full of old lint and dirt, the walls looked like they had pulled the wallpaper off and painted and parts were buckling, there were rust marks on the wall and the bathtub was dirty from not being scrubbed. The also was pink soap scum built up in the corners of the tub.
We stay in lots of hotels and this rate up there with one of the worst we have stayed in.
I emailed corporate and they passed my concerns to the hotel management, I got the same form response that you see here on this site. I will be sending my picture to the corporate office so they can see for themselves what we paid for. This is not your typical Country Inn and Suites.More
- Free Wifi