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“Top Notch”

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Hilton St. Augustine Historic Bayfront
Ranked #13 of 79 Hotels in St. Augustine
Certificate of Excellence
GreenLeadersSilver level
Merritt Island, Florida
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Top Notch”
Reviewed 12 November 2012

Only had time for a one night stay so I selected the Hilton after walking by it numerous times before on previous vacations. The staff is very accommodating and friendly, the hotel itself is very beautiful, and the rooms are great! We were upgraded to a room with a balcony and a hot tub and it was amazing. The view was awesome, we had a large balcony overlooking Charlotte Street. The location in the heart of the Spanish Quarter couldn't be better. There was a problem with the guest in the room next to us making a ton of noise and yelling at 3am, we realize that is not the hotel's fault and didn't complain. Upon checkout we were surprised to see that the staff had taken care of our breakfast and gave us double honors points for our stay just because we were next to the problem room. I couldn't have been happier with my experience there, and will be staying again

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
2 Thank CLGORDON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 14 November 2012
Thank you for your kind response and review of our hotel. I am sorry you had your unfortunate experience but am pleased our efforts to mitigate the problem met with your approval. Please return at your earliest opportunity.
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1,636 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (347)
Date | Rating
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English first
albany, ny
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 November 2012

We spent 5 days here last month. Believe all the positive reviews! The rooms, the food, and most of all the people were outstanding. If there is a problem encountered during your stay, it is quickly and cheerfully rectified. A minor problem with one meal as can happen anywhere, was nicely taken care of. We ate most of our meals there!
As for location you couldn't find better. Walk to everything and enjoy the scenic view! Special thanks to Andrea, Mike and all the valet staff and the front desk gentlemen. And of course the great restaurant staff!

Room Tip: Get a balcony room, but not one with the huge 4 poster beds. They take up too much room.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank travellinlady44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 14 November 2012
Thank you for tkaing the time to write such a nice review. We are pleased to know you enjoyed your visit and that we were in part responsible for an enjoyable trip. I will pass your compliments along to my staff. Please return to see us soon.
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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 November 2012

This is the third time I have stayed in this hotel, each time for a conference. The location is perfect for setting out to enjoy St. Augustine on foot. It's right on the bay, albeit not waterfront. The historic sites, restaurants and bars are just minutes away by foot. It's especially a good location if you want to drink. You can walk back to the hotel! Facility is very comfortable. Rooms are a nice size. Ask for second floor because the rabble rousers can get noisy on the first floor well into the late hours of the evening. The food at the hotel restaurant is actually quite good, also. Staff is exceptionally helpful.

Room Tip: Ask for second floor because of street noise from late night partyers.
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  • Stayed October 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank CASBDanVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 14 November 2012
Thank you for the recommendations of our hotel and restaurant. It is made more important in that you have returned for a third visit. It is great to know we have provided a service level that brings you back as a repeat guest. Thank you for your loyalty, we look forward to your return.
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Asheville, North Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 November 2012

I travel through St. Augustine 2-3 times a year on my way to Central Florida and I look forward to my stay there..This is my "pit-stop place".It is a 7 hour drive and a bit off of 1-95 but worth it. The staff is polite and helpful, the rooms are clean and quiet ..It is a good home base for hanging out and unwinding. It is in easy walking distance to the heart of the old town.Beautiful view . Breakfast is very good.They have never let me down.Could not ask for more.

  • Stayed November 2012, travelled solo
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Helpful?
1 Thank kurt j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 7 November 2012
Thnak you for your kind comments and more importantly, your continued loyalty as a return guest. I pleased to know we are catering to your needs and look forward to your return. I will pass this on to the hotel staff, it is really great for morale when they read reviews as complimentary as yours.
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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2012 via mobile

We just had a meeting of our historic group honoring Bernardo de Galvez at the Hilton bayfront inn.
The Rooms were uniformly rated great and a good value to boot.
The sales and catering staffs cannot do enough for you.
The elegant but intimate facility makes everybody feel like family.
As close as you can get to the Waldorf Astoria in St. Augustine.

Stayed October 2012
Helpful?
1 Thank JC R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 25 October 2012
This has to be one of the very best reviews we have ever received. Thank you so much for staying with us and appreciating our efforts. Please return soon.
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 October 2012

Like everyone I scanned the reviews of hotels in St. Augustine before our weekend jaunt. There were some negative reviews about the Hilton St. Augustine Historic Bayfront and some positive as well.

Really people, it was a great hotel. It was right in the heart of the historic district, and if you are thinking that it might be just another cookie cutter Hilton it is not. It was designed to look like it might have been there for a hundred years or more with a Spanish Colonial facade and beautiful inner courtyard. Since we were only there overnight to see a concert we wanted to do the tourist thing on Sunday which was check out day and they allowed us to leave our car in the garage until we got back from our tour. Parking is a problem in the historic area so that was a boon. And the best part was the price was right!

  • Stayed September 2012, travelled as a couple
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Helpful?
3 Thank Jodevine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 25 October 2012
Thank you for the great review of our hotel. We always appreciate hearing from a pleased guest. Please come back soon.
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Cocoa, Florida
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 October 2012

Got a deal on the Hilton, and in a city full of character and quaint B&B's, we were worried it would feel soulless. Not so. From check inmates where the staff were polite and efficient, to the room that was full of old furniture, with a nice balcony, to the turn down staff. Brilliant.

The location is a no-Brainer, but the service and style will make it a repeat stay.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank quiglm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGM-USTHD, General Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 25 October 2012
Thank you for your kind remarks regarding your stay. I will forward your compliments to my staff. Please return to see us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton St. Augustine Historic Bayfront

Property: Hilton St. Augustine Historic Bayfront
Address: 32 Avenida Menendez, St. Augustine, FL 32084
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in St. Augustine
#11 Romantic Hotel in St. Augustine
#11 Business Hotel in St. Augustine
#13 Family Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton St. Augustine Historic Bayfront 3.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hilton St. Augustine Historic Bayfront Hotel Saint Augustine
Hilton Saint Augustine
Saint Augustine Hilton
Hilton St. Augustine Historic Bayfront Florida

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