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“Great location and charming service”

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Hilton St. Augustine Historic Bayfront
Ranked #13 of 78 Hotels in St. Augustine
Certificate of Excellence
GreenLeadersSilver level
Kingston upon Thames, United Kingdom
Level Contributor
375 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Great location and charming service”
Reviewed 17 August 2014

We apologise for not posting this review until now but due to a close family bereavement we overlooked some reviews.

The location of this hotel is perfect, everything of interest is within very easy walking distance and the staff were very charming. We had a room with an absolutely stunning view including a balcony view overlooking the bay. The only point we would mention is that the bar area in the restaurant is a little too cramped as it is almost corridor to most of the hotel rooms. Just moving the bar counter back a little bit would help. We did not dine in the hotel. The dining area is quite small and is also used for breakfast. Frankly, there are so many interesting restaurants and places to go in the locality, that you would probably eat out anyway. The breakfast was really good and is made quite an event by the charming ready to order "omelette chef". The hotel has a really nice feel to it. Valet parking was extremely good and all in all we would highly recommend this hotel. All of the staff seemed very enthusiastic to help and we felt very much valued as Hilton Honours cardholders. It was a good treat.

Room Tip: Choose one which faces the Bay
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  • Stayed March 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IANandARI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pmcroberts2, Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 19 August 2014
First let me offer our condolences for your lost. Our thoughts and prayers will be with you and your family during this difficult time.

We truly appreciate you taking the time to right this wonderful review. My morning staff are constantly posting sunrise pictures on our Facebook page, so if you start missing that view, feel free to log in and see what we are seeing. And then when the pictures are not enough, come back and spend a few days. We look forward to your return.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (349)
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English first
Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2014 via mobile

Perfect location to explore St. Augustine! The room was very nice and the staff helpful. The hotel is in the middle of everything. We walked to all of the historic spots. Finally caught the breakfast the last day we were there. A great selection. I'll definitely be back. Maybe get a balcony room next time.

Stayed August 2014, travelled as a couple
Helpful?
Thank KNoele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pmcroberts2, Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 16 August 2014
Thank you for the very nice comments in regards to the Hotel and our staff. We hope to have you back very soon to stay even longer next time. Let us know when you are going to return and we will do everything in our power to help you get that Balcony!
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2014 via mobile

My hubby surprised me with an overnight stay at this lovely waterfront hotel. We had a balcony room which had a breathtaking view of the waterfront. The room is decorated with dark carved wood in an old Spanish style and had a nice mini fridge which was great for storing our leftovers and keeping waters cold. It's within walking distance of St. George street, dining and drinking establishments. We had a pleasant stay. We did not use the restaurant, room service or the pool so I cannot comment on that but the staff was cordial. The one spot to our pristine experience was finding a scratch along the passenger side of the car later in the day. We surmised that it came from the valet parking but we didn't spot it til later when we had already left St. Augustine so we didn't follow up on it. My tip: check your car's damage before and AFTER you consign your car to be valeted to check for damages.

Stayed August 2014, travelled as a couple
Helpful?
Thank Sheila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pmcroberts2, Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 16 August 2014
Thank you for sharing your most recent experience at our hotel. We truly appreciate our guests taking the time to let others know about our great property and staff. Please feel free to contact us directly in regards to the issue with your car. I look forward to hearing from you and seeing you on your next visit.
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Palm Harbor, Florida, United States
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 August 2014

I really love the Hilton in St. Augustine. The service is excellent, the location is excellent, and the breakfast in excellent. The rooms are beautiful (especially the balcony rooms), and it is a really pleasant hotel to stay in. Be sure to bring your swimsuit, the pool is very nice with a view of the water! This hotel is close to shopping, the Castillo de San Marcos, and tons of wonderful restaurants. I would recommend this hotel to everyone.

Room Tip: Bring your swimsuit!
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  • Stayed September 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Molly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pmcroberts2, Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 16 August 2014
WOW! Thank you Molly! I will pass your comments along to our staff and Ownership! Its reviews like yours that make our jobs that much better! We work very hard to ensure that all our guests leave with the same impression, it is very rewarding when we know we have done a great job!
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Saint Simons Island, Georgia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2014

The rooms are nice, especially with a hot tub in it. Has the feel of a Boutique Hotel. Friendly staff. Breakfast is not included, but they offer a full buffet or menu. Perfect location to park the car and walk anywhere in the historic district.

Room Tip: Bayfront rooms on 2nd floor can see the bay. A lot of bayfront rooms on the 1st floor have blocked...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank KatieBSSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pmcroberts2013, Manager at Hilton St. Augustine Historic Bayfront, responded to this review, 17 August 2014
Thank you for your kind words. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaston, South Carolina
Level Contributor
2 reviews
Reviewed 7 August 2014

Hotel is in a great location and has many rooms overlooking the water. Service was great! The only thing lacking was complimentary breakfast and the costs in the restaurant were a little high to other restaurants in the area. Internet service in the room was nonexistent since the signal was so low.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Alan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 7 August 2014

A terrific surprise find in St. Augustine - the Hilton is right on the water, terrific views, charming buildings, warm and friendly staff + within walking distance of everything! Good for all ages including families and couples on a getaway. A+

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton St. Augustine Historic Bayfront

Property: Hilton St. Augustine Historic Bayfront
Address: 32 Avenida Menendez, St. Augustine, FL 32084-3644
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in St. Augustine
#11 Business Hotel in St. Augustine
#11 Romantic Hotel in St. Augustine
#13 Family Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton St. Augustine Historic Bayfront 3.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hilton St. Augustine Historic Bayfront Hotel Saint Augustine
Hilton Saint Augustine
Saint Augustine Hilton
Hilton St. Augustine Historic Bayfront Florida

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