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“A Nice Find”

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Comfort Inn & Suites
Ranked #25 of 78 Hotels in St. Augustine
Certificate of Excellence
Sumter, South Carolina
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A Nice Find”
Reviewed 27 February 2014

We were uncertain where we would stop for the night and decided at the last moment to stay at this hotel. What a find. It was clean, staff was courteous, the rooms were comfortable and quiet. Breakfast the next morning was better than the usual morning fare found at most hotels.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank batterup55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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614 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Huntersville
Level 6 Contributor
303 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 20 February 2014 via mobile

This hotel is average at best. The staff is fine however the facility is in need of work. The hallways smelled horrible with a heavy smell of mildew. Our door would not stay locked. Water pressure was very weak. The air conditioner worked somewhat but was strange in operation. The tv was quite small. The curtains got in the way of the air conditioner. The breakfast was adequate at best. The coffee was excellent and the location handy. Probably would not stay here again. The lady at the desk was the best part of our stay.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Latta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, 21 February 2014
Hello Latta,

Thank you for taking to write a review. Thank you for your comments on our employees and we will definitely pass on to them.

Please accept my apologies for failing to satisfy you. All our T.V.'s are 32 inch High Definition new televisions.

Sincerely,
Mac Jerry,
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2014

Clean, well attended good breakfast, dinner across the street serves great salads! The trolly will come to the hotel to pick you up and the front desk asked us if we wanted them to do that for us. Just another added touch of their southern hospitality!

Room Tip: We had a room on the second floor. We stayed 4 days and were very comfortable.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Piegirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, 21 February 2014
Hello Piegirl2014,

Thank you for your valuable time to write a review. Thank you for your comments on our staff. We are glad you enjoyed our HOT breakfast and your stay. We hope to see you again very soon.

Sincerely,
Mac Jerry,
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beaufort, South Carolina
Level 5 Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 February 2014

We came here for the weekend for a getaway. This location is perfect. The rooms were clean and comfortable beds. The staff our wonderful. We actually decided to not get the trolley tickets and walk our weekend. Where it is a little treck to get around, we had no problems walking everywhere. It is a very central place for both downtown/historic area and for the Jail House and Fountain of Youth attractions. We had a problem with the people in the room next to us coming in at 3:00 a.m. drunk and arguing very loud. Called the front desk and he told me he would take care of it. When it got worse within five minutes (I was quite concerned) I called again and said, you need to call the police. He already had called them. They were removed from the hotel and we were able to go back to sleep. This was no fault of the hotel. I only mention because they did a great job handling the situation. Thank you for not blowing off our concerns! We will definitely stay at this hotel when we return to St. Augustine.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beaufortgirl1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2014

Stopped in for overnight stay on way to cruise. Three couples wanting three rooms . They were able to accommodate us and even gave us rooms next to each other. Clean rooms, friendly service, and excellent value!! Not to mention a nice hot breakfast. What else could you ask for? Will definitely stay again!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Worknmomo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 February 2014

Wonderful experience, nice and comfy little hotel, all personnel was wonderful, especially Mac and Shelina. She went out of her way to make our stay a very memorable experience. Breakfast everyday at the Inn was an even more wonderful experience. Both my mom (who is 85) and myself felt at home.

Room Tip: We had room 318 so quiet and peaceful and we had the elevator right across from us, ice machine and...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MARTA LYDIA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Georgia
Level 5 Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 January 2014

We spent two nights here. Check in was easy and quick. The room was clean. Access was easy. There are a couple of restaurants nearby. It's about 10 minutes from St. Augustine. My only complaint (and the reason for only four stars) is that the water pressure in the shower was possible the worst I have EVER encountered. It was positively pitiful. Because of that and only that, I would probably not stay here again.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yodibuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort32084, General Manager at Comfort Inn & Suites, responded to this review, 1 February 2014
Dear Yodibuck,

Thank you for your time to write this review. Thank you for your compliments on Check in staff, Cleanliness and Service. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding shower pressure. We get City water so normally shower pressure is very good. When you bought to our attention about this issue, we checked the shower. The shower head was bad and replaced with new one.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you see you on your next visit to Saint Augustine. We promise you, you won't have shower issue again.

Sincerely,
General Manager,
Comfort Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2367 State Road 16, St. Augustine, FL 32084-0819
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in St. Augustine
#14 Family Hotel in St. Augustine
#16 Romantic Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
St. Augustine Comfort Inn & Suites is a AAA approved Three Diamond rated, Indoor hotel with spacious Standard rooms and Suites. We offer Free HOT deluxe breakfast & Wi-Fi. Conveniently located off of I-95 & State Road 16 and Just minutes away to Outlet Malls, Historic downtown, Beaches, World Golf Village, Imax Theater, Flagler College, and St. Augustine Lighthouse & Museum. Friendly staff and very clean rooms. ... more   less 
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Also Known As:
Comfort Hotel Saint Augustine
Comfort Inn And Suites
Comfort Inn Saint Augustine
Country Inn Saint Augustine
Saint Augustine Country Inn
Comfort Inn & Suites St. Augustine, Florida

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