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“Good hotel for medium budget”

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BEST WESTERN Spanish Quarter Inn
Ranked #24 of 78 Hotels in St. Augustine
Certificate of Excellence
Homestead, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Good hotel for medium budget”
4 of 5 bubbles Reviewed 16 June 2014

The breakfast was good and staff very friendly. Location was right on the edge of many places we wanted to visit. Would stay there again. I have recommended this hotel to my daughter who is traveling to St. Augustine later this year.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Denyse N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 25 June 2014
Thanks for taking time to write a review of our hotel. I am glad you enjoyed our expanded continental breakfast. It's great fuel at the beginning of the day for a full day of St. Augustine sightseeing. Thank you for your recommendation to your daughter. I hope she enjoys her visit to St. Augustine as much as you did.
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693 reviews from our community

Traveller rating
    200
    293
    126
    46
    28
See reviews for
215
318
24
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, United States
2 reviews
4 of 5 bubbles Reviewed 12 June 2014

Stayed here for the Weezer concert. Great location, great staff. Internet signal was a bit weak, but no big deal since we spent the day shopping and taking in the many sights St. Augustine has to offer. You get a discount at Sakura (sushi restaurant) with your key card form Best Western, use it you will not be disappointed. Will stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jorge L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 23 June 2014
Thank you for taking the time to write a review of our property. Hope you had a great time at the show. I talked to a few guests that said it was awesome. I hope you get to visit us again real soon. Thanks again.
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Sebring, Florida
Level Contributor
1 review
5 of 5 bubbles Reviewed 11 June 2014

The hotel was great and the staff were really nice. Great location and nice clear room. The only issue we had are the toilets are tiny even for a short person like me. Other then that the hotel was perfect for our trip.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank YINYANGJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 20 June 2014
Thank you for your kind words!!! I am glad you enjoyed your stay with us and enjoyed a nice clean room with friendly service. Please come back soon for another visit to our beautiful city.
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Romulus, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

If you're familiar with St. Augustine then you know what the parking can be like (awful!). This hotel is within walking distance of most of the old town, the fort, the tours, etc. The only problems we had were with the shower curtain (wouldn't stay closed - water all over the floor - and the parking. If you're retired come and stay, but make it during the week.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Algis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 19 June 2014
Thank you for taking the time to write a review of our property. I would like to apologize for the issue with the shower curtain. I hope your stay was enjoyable and we look forward to seeing you again.
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Venice, FL, United States
1 review
4 of 5 bubbles Reviewed 2 June 2014

The hotel location was excellent for touring old town St. Augustine, FL. Staff was friendly and helpful. Parking was limited and a fee was charged. The Pool is located next to the dumpster where birds were hanging about. Birds feathers were in the pool so I felt uncomfortable swimming in it. Room was too small for amount of furniture in it. Bathroom title and wall area was in disrepair.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 18 June 2014
Thank you for writing a review of our property. I am glad you found our location(across from Ripley's) to be excellent. We think so too!!! I hope you will stay with us again on your next visit to the old city.

Sincerely,

Bob Kenyon
General Manager
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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

Prior to making my final selection to stay in St Augustine I did some research and settled on the Best Western for 2 reasons:

1. It had the best review/rate combination
2. The worst reviews come from people expecting too much or from circumstances beyond the hotel's control

Realize that this is a tourist hotel and not a luxury resort and go from there, but the staff do their best with what they are provided.

I requested a room with a pool view based on the reviews here on TripAdvisor, but came to the conclusion upon my arrival that it doesn't matter what side your room is on as long as you park on the pool side. Sherri at the front desk was absolutely phenomenal and was able to accommodate my request. She was enthusiastic and knowledgeable of the surrounding areas and attractions. I placed a small special request at the time of booking and was thoroughly surprised as they exceeded my expectations. (Thank you!)

The room was clean and up-to-date The bathroom is small, but adequate - as an older property I didn't expect a modern sized bathroom. Perhaps the only suggestion I would have is that during the next renovation is to merge the sink area with the bathroom to make it slightly less claustrophobic.

The breakfast area is relatively small, but it seemed relatively quiet in the mornings. During the busy season I would definitely recommend requesting the option room service since I can see how it would be cramped.

The location is most convenient to the fort and Ripley's, but well within a 15 minute walk of the other end of the historic district and Flagler College.

Room Tip: Request 2nd floor, side doesn't matter. Park pool side. Hotel is located past the corner, not...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluetruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 4 June 2014
Thank you for your detailed review of our hotel. I would also like to thank you for your special request. We strive to honor all guest requests when possible, and if there is a reason we cannot fulfill a request, we try to contact the guest prior to arrival.

Thank you for mentioning Sheri. She is a very valuable member of our team. Sheri loves people, and wants everybody that stays with us to enjoy the full St. Augustine experience. Thanks again for your review, and we look forward to seeing you next time.

Sincerely,

Bob Kenyon
General Manager
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South Florida, Florida
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

The front desk staff were friendly and provided some coupons for local restaurants. The room was clean, although it was a little tight, we were comfortable. The pool was clean but there was a dead baby bird under a lounge chair. The location is great; just a short walk to the Castillo and the old town shoppes. Bottom line when looking at a value hotel like this one, it was clean, the AC worked, and the staff were friendly. We would stay there again.

Stayed May 2014, travelled with family
Helpful?
2 Thank Eric_Watters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at BEST WESTERN Spanish Quarter Inn, responded to this review, 4 June 2014
Thanks for your kind words. Our mission is to provide a clean comfortable room with friendly guest service to every guest. I am glad to see you found this to be the case for your visit. Hope to see you next time on your visit to our beautiful city.

Sincerely,

Bob Kenyon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Spanish Quarter Inn

Property: BEST WESTERN Spanish Quarter Inn
Address: 6 W Castillo Dr, St. Augustine, FL 32084
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Spanish Quarter Inn 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Come stay at the newly renovated Best Western Spanish Quarter Inn! We're in the heart of the nation's oldest city. We have comfortable, petite rooms and breakfast is included. You can even enjoy complimentary room service! We are walking distance to St. George Street, Ripley's Believe It or Not Museum, the Lightner Museum and the Castillo de San Marcos. We provide leisure travelers with affordable and comfortable accommodations. Sightseeing trains conveniently stop right in front or our property. Nestled in downtown St. Augustine, the Best Western Spanish Quarter Inn offers all the conveniences you need for a pleasant vacation. You can also relax in our refreshing pool or stare at the stars in our whirlpool! ... more   less 
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Also Known As:
Best Western Spanish Quarter Hotel Saint Augustine
Best Western Saint Augustine
Saint Augustine Best Western
BEST WESTERN Spanish Quarter Inn St. Augustine, Florida

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