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“Dirty - Dilapidated”

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Quality Inn & Suites
Ranked #64 of 78 Hotels in St. Augustine
Gainesville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Dirty - Dilapidated”
Reviewed 20 May 2011

When we arrived at our room my wife discovered several pubic hairs in the tub. A closer investigation of the bed revealed other hair- maybe eyelashes- it had been made but the sheets had not been changed. When calling the front desk they seemed confused but did send a nice house keeper out to fix the problem. The toilet ran all night due to the fact the flapper had disintegrated and chunks of it kept floating up in the bowl. When I went for ice the ice machine did not work. We found moldy ice cream in the freezer area of the mini fridge (yuk). To top it all off there is no access to the beach- none.

  • Stayed May 2011, travelled with family
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Helpful?
2 Thank DonFlaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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338 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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English first
Orlando, Florida
Level 5 Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 May 2011

The room was clean and pretty spacious. Close to Downtown St. Augustine/ We never moved our car/ We walked to the main areas from this little hotel. We don't like to repeat places but we would not mind going back :)

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank Hiramia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2011

At an average price of a $100 a night this place is a major rip-off! We walked into our room to find that we had to plug in all of our own lights and appliances. The carpet was peeling away from the walls and you could see the mildow. Every piece of metal in the place had rust. Housekeeping had failed to clean out the microwave (which had rotten pizza in it) and the fridge which had a tray of jello shots in it. We saw a number of six-legged guests crashing in our room. The spa was green. Every morning we were there we got to hear the staff yelling at each other from the ground floor up to the 3rd floor. The ice-maker on our floor didn't work. And best of all on our way to our room one evening we got to over hear a hooker brokering a deal with a Jon! How lovely!

Only good thing was the free Wi-Fi since the cell phone service there sucks.

Room Tip: Go to a different hotel!
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  • Stayed April 2011, travelled as a couple
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Helpful?
3 Thank Diosa12267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Augustine hotels

Buffalo, New York
Level 5 Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 March 2011

Great location and fair price. Clean rooms and pool. $5 parking charge per day seems to be a little nitpicky just roll the cost into our $150 dollar a night room.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimandmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake City, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2011

Location is boring> First of all, the walk to have access to beach is quite far, The beds are full size, the carpets are disgustingly dirty, stained & damp, There is no cell phone service in the room, the T.V., light switches, room keys, & microwave didn't work, the coffee pot in the room was filthy and rusty. The shower was slimmy & tiny, no bath towels, and there were roaches. The rooms have no exhaust in bathroom which allows the room to stay damp. As we were packing we noticed all our clothing was so damp & smelly from all the moisture in the room. Not worth more than $30 a night. so i gave the front desk a list of all of my issues within a few hours of being there & all they could say was "Sorry". when I checked out, I reminded them of the list of issues & not only did they inform me I'd be no longer to ever stay with Comfort Inn again but they got very irate & didn't discount my stay. The manager is very rude & refused to take responsibility for his facility.. To add to it, I took pics of everything including the roach I saw on the wall over the bed & he refused to look at the pics as well. Please do yourself a favor & stay home or at a different hotel. This hotel has definitely cut corners. i rather have stayed home. THIS IS NOT AN EXAGGERATION. FIND ANOTHER HOTEL.

  • Stayed March 2011, travelled with family
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Helpful?
1 Thank goldiloxx163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doylestown, Pennsylvania
1 review
Reviewed 28 February 2011

We have stayed at this Comfort Inn at least 20 times in the last 5 years. Loation is great, place is clean nothing fancy but very comfortable. Breakfast is average, the staff has always been helpful and very polite. Next year while traveling through Fl. we will stay here again.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank ocmdrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level 5 Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 31 January 2011

I slept well. The A/C and TV worked fine, and the place was reasonably clean. But the decor and building seem more like an Econolodge than a Comfort Inn. The outdoor pool looked pretty unkept (although it is too cold to swim in now) and the Jacuzzi was pleasantly warm, but only 1 jet worked! Nice simple breakfast and a nice front desk clerk were positives. There is a beautiful boardwalk to the beach about 100 yards south of the motel, so you can stay here and easily walk to the beach. If you are looking for a no-frills room close to the beach, and can get a deal here, its ok.

  • Stayed January 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank rjacka3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 901 A1a Beach Blvd, St. Augustine, FL 32080-6720
Phone Number:
Region: United States > Florida > St. Augustine
Amenities:
Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in St. Augustine
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel is located Across from Beautiful St. Augustine Beach, Has nice Wooden Board walk to the beach from hotel, NO OCEAN VEIW FROM Room & HOTEL. Old town trolly tour pick up everyhour. Free full HOT Breakfast, Free HBO, free highspeed wifi thruout the hotel. 32" FLAT SCREEN HD TV, Hair Dryer, Iron and Board, In room Coffee Maker, full length mirror, night light, Out Door Pool & Hot Tub. Hotel is 100% non smoking, with designated smoke area. Pet Friendly rooms available with pet verified , $20.00 charge per pet per night. Historic Downtown 4 miles from hotel, Choice of nice restaurants within 1 mile area. Oldest Light House 1 mile from hotel. Daytona 45 miles, Orlando Theame Park 100 miles. ... more   less 
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Also Known As:
Comfort Inn - St. Augustine Hotel Saint Augustine
Comfort Inn Saint Augustine
Saint Augustine Comfort Inn
Quality Inn & Suites St. Augustine, Florida

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