This hotel was a complete and total disaster from the second we got there. First, we walked into our room laid down on the bed and it was as hard as a rock. Then when i tried to shower there was no shampoo or conditioner, which led to a unnecessary trip to CVS. Then after showering my girlfriend and i found hair in our towels, not to mention they were dirty. The customer service was equally as bad if not worse. We later that night called the front desk to double check that we did in fact have a late checkout for the next day, and were told that we had not paid for the late checkout which we were told upon arrival we had paid for. We went to the office for an explanation and the owner swore and yelled at us, then called the police and had us removed at 3am. Even the officers on duty agreed with us that what the owner did was nonsense. So after all is said and done we DO NOT recommend this hotel to any traveler.
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- Also Known As:
- Knights Inn Saint Augustine
- Knights Inn St Augustine/Historic District St. Augustine, Florida