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“We Will Be Back”

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World Golf Village Renaissance St. Augustine Resort
Ranked #36 of 78 Hotels in St. Augustine
Certificate of Excellence
Reviewed 1 September 2013

The hotel was beautiful and very comfortable. The staff was very friendly and professional. The food and service at Villagio was great. The room was nicely appointed and plenty large. Our only complaints are (1) the toilet was the loudest we have ever heard, (2) the pillows were basically worthless (they flattened almost immediately and provided no support), and (3) the in-room coffee was terrible. Fortunately, there is a Starbucks in the lobby, but you have to pay to get a decent cup of coffee. If the purpose of your trip is to see the historic city of St. Augustine, this hotel is a bit inconvenient. But if you come to see the World Golf Hall of Fame, you can't get any closer. The pluses far outweighed the minuses, though, and we will be back.

  • Stayed: August 2013, travelled as a couple
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Thank Raysfan777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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671 - 677 of 1,036 reviews

Reviewed 1 September 2013

Nice, clean rooms. Restaurant is good, a little slow at dinner. Access to the beach club is not available anymore, and assistant manager for GUEST RELATIONS was not courteous or apologetic about the fact that beach access was the main reason for our stay. I have stayed at several Marriott and Renaissance properties around the world... Assistant manager needs more training. Not much to do at hotel, especially if traveling with kids/ teens. Great hotel if you're here for golf, business or to see the old town. If you want club access to the beach, and 5-star customer service, stay at Casa Monica or Sawgrass Marriott.

  • Stayed: September 2013, travelled with family
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1  Thank vankallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

This was a great stay. Certainly worth the extra few miles from St Augustine. Gage at the Front Desk was incredibly helpful, even the booking process was easy and friendly over the phone.
Amenities are clean, well kept and plentiful.
The floor in the room could have been shampoed, but that would have to be the ONLY negative.
Darnell at F&B was sociable and very helpful. Great staff makes this hotel a great stay!

Room Tip: Suite on the 7th floor 731 & 732..the best view with a HUGE balcony
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  • Stayed: August 2013, travelled with family
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Thank Tanja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashleigh B, Guest Services Manager at World Golf Village Renaissance St. Augustine Resort, responded to this reviewResponded 17 September 2013

Dear Valued Guest,

Thank you very much taking the time to write about Gage and Darnell. They are both exceptional ambassadors and love taking care of our guests. I will certainly let them know how much they made your stay. I look forward to your next visit.

Sincerely,
Ashleigh B.

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Reviewed 25 August 2013

We had a fabulous time at this resort, while learning and doing! After the conference we were able to shop at the close by outlet malls or head to the historic section of the city, fabulous place!! Josh was a dream to deal with in booking!

Room Tip: having a car to travel with helps a bit..
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  • Stayed: August 2013, travelled on business
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Thank pcaqua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashleigh B, Guest Services Manager at World Golf Village Renaissance St. Augustine Resort, responded to this reviewResponded 17 September 2013

Dear Valued Guest,

Thank you very much for booking a conference with us. You are right Josh is great to work with. I am so happy that you were able to take advantage of the amenities St. Augustine has to offer. We look forward to your next visit.

Sincerely,
Ashleigh B.

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Reviewed 25 August 2013

As Florida residents, our room rate was very pleasing. Lobby has modern, colorful furniture, and it was immaculate. Staff was friendly and accommodating. Our room was clean, and it had a balcony; view of the golf course was very beautiful. The beds were comfortable. I will definitely return to The Renaissance. (It took about 15 minutes to arrive in historic St. Augustine via US1.)

  • Stayed: August 2013, travelled with friends
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Thank victoria814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

We didn't get a balcony room this time - so was disappointed with that but still a nice room. The one weird thing was that there was no comforter/bedspread. Just the sheets with a blanket. When we asked we were told that it was because we had asked for a feather free room. I have never run across that problem even though I usually ask for feather free. So when I sat in the chair and looked at the bed there was and ugly stain on the side of the sheet.

Just seems like if they offer feather free - they should have a comforter/bedspread that is feather free.

They have a new restaurant (since the last time we were there) and the food was excellent!

  • Stayed: August 2013, travelled as a couple
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Thank mmbgraphics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

We wanted to spend a night near St. Augustine on our way to Port Canaveral, and stumbled across a great deal on this one via the internet. We were very pleased with the grounds, and the hotel itself was exceptional. The rooms are clean, modern, and comfortable. It's a longer drive into St. Augustine than expected, but still only took a few minutes to get there. The staff was friendly and helpful. We'll be back!

Room Tip: Get a room with a balcony! Very nice!
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  • Stayed: August 2013, travelled with family
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Thank BeckyJTaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about World Golf Village Renaissance St. Augustine Resort

Address: 500 S Legacy Trl, St. Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in St. Augustine
Price Range: £121 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
World Golf Village Renaissance St. Augustine Resort Florida

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