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“Not only for Golfers”

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World Golf Village Renaissance St. Augustine Resort
Ranked #30 of 78 Hotels in St. Augustine
Certificate of Excellence
Charleston, South Carolina
Level 3 Contributor
15 reviews
3 hotel reviews
“Not only for Golfers”
Reviewed 14 September 2013

They guys at work (Golfers) heard I was driving to Key West and recommended I stay here as a stopping point. You drive thru a lovely setting away from the highway noise, but it is only minutes from I-95. Boy were they right, wonderful room, I don't think I have ever had that large of a screen TV in a standard room. The staff were more than accommodating, all for a reasonable price. We walked over to Caddy Shack for a fun dinner and enjoyed the karaoke.

Room Tip: Rooms across from the elevators don't have the best view, our balcony overlooked a roof with all...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IOPbeachmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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993 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (291)
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English first
San Diego, California
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 September 2013

We had a great stay at the Renaissance. Hotel staff, from the front desk, to restaurant & bar, and housekeeping, were all very friendly and helpful. The hotel was clean and well maintained. The only thing I ran into was, as is often the case in hot humid places, I had to wear a jacket in the public areas, because the air conditioning was so chilly.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank happytravelerkris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashleigh B, Guest Services Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review, 17 September 2013
Dear Valued Guest,

Thank you very much for staying with us. I am so happy that every ambassador you encountered was friendly and helpful. I look forward to your next visit.

Sincerely,
Ashleigh B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2013

Neat hotel in the center of World Golf Village. Great offerings...  breakfast buffet, pool, gym, ping pong.  Hotel staff are very helpful. Had a "Stay & Play" rate that included breakfast, round of golf at King & Bear and Slammer & Squire courses, both of which were in great shape. Also included free entrance to World Golf Hall of Fame which is full of history & info about the game, putting round on 18 real greens, challenge hole, etc.  had a wonderful time and would love to return.

Room Tip: Pool side view is good, but a bit noisier than golf course view.
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  • Stayed September 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMD_930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 September 2013

Charged $12.95 a day for wifi in your room. However wifi was free in the lobby. It was raining while we were there. Sitting in the lobby using the free wifi, however it was raining and roof was leaking and they had to lay towels on lobby floor to absorb the water. Needless to say had to give up using wifi. We were on the 8th floor in room 838 bed was not comfortable could actually see the mattress needs to be replace bed is lower on one side.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 September 2013

The hotel was beautiful and very comfortable. The staff was very friendly and professional. The food and service at Villagio was great. The room was nicely appointed and plenty large. Our only complaints are (1) the toilet was the loudest we have ever heard, (2) the pillows were basically worthless (they flattened almost immediately and provided no support), and (3) the in-room coffee was terrible. Fortunately, there is a Starbucks in the lobby, but you have to pay to get a decent cup of coffee. If the purpose of your trip is to see the historic city of St. Augustine, this hotel is a bit inconvenient. But if you come to see the World Golf Hall of Fame, you can't get any closer. The pluses far outweighed the minuses, though, and we will be back.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raysfan777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2013

Nice, clean rooms. Restaurant is good, a little slow at dinner. Access to the beach club is not available anymore, and assistant manager for GUEST RELATIONS was not courteous or apologetic about the fact that beach access was the main reason for our stay. I have stayed at several Marriott and Renaissance properties around the world... Assistant manager needs more training. Not much to do at hotel, especially if traveling with kids/ teens. Great hotel if you're here for golf, business or to see the old town. If you want club access to the beach, and 5-star customer service, stay at Casa Monica or Sawgrass Marriott.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank vankallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 August 2013

This was a great stay. Certainly worth the extra few miles from St Augustine. Gage at the Front Desk was incredibly helpful, even the booking process was easy and friendly over the phone.
Amenities are clean, well kept and plentiful.
The floor in the room could have been shampoed, but that would have to be the ONLY negative.
Darnell at F&B was sociable and very helpful. Great staff makes this hotel a great stay!

Room Tip: Suite on the 7th floor 731 & 732..the best view with a HUGE balcony
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tanja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashleigh B, Guest Services Manager at World Golf Village Renaissance St. Augustine Resort, responded to this review, 17 September 2013
Dear Valued Guest,

Thank you very much taking the time to write about Gage and Darnell. They are both exceptional ambassadors and love taking care of our guests. I will certainly let them know how much they made your stay. I look forward to your next visit.

Sincerely,
Ashleigh B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about World Golf Village Renaissance St. Augustine Resort

Property: World Golf Village Renaissance St. Augustine Resort
Address: 500 S Legacy Trl, St. Augustine, FL 32092-2719 (Formerly The Renaissance World Golf Village Resort)
Region: United States > Florida > St. Augustine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in St. Augustine
Price Range (Based on Average Rates): ££
Hotel Class:4 star — World Golf Village Renaissance St. Augustine Resort 4*
Number of rooms: 301
Official Description (provided by the hotel):
Explore everything that downtown St. Augustine has to offer! Renaissance World Golf Village Resort and Convention Center offers a complimentary shuttle for individual guests to and from downtown St. Augustine(based on availability). The Renaissance World Golf Village Resort offers fresh, well appointed accommodations featuring 37 inch flat-panel televisions, sparkling new bathrooms and furnishings, high-speed wireless Internet access, spacious work areas, wet bars and refrigerators among many modern luxuries. Meet in the largest combination hotel and convention center between Orlando and Atlanta. Within 15 minutes of the resort enjoy 108 holes of championship golf, including the Slammer and Squire, located just steps from your guest room. ... more   less 
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Also Known As:
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
World Golf Village Renaissance St. Augustine Resort Florida

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