Our experience began before we even booked this hotel. Sean K was professional on the phone and provided the info I needed to choose this hotel. Upon checking in, Sean was working again and was as pleasant as ever. He provided a safe place to store our bicycles; a few days later, he was there w/ towels as we rode in soaking wet! He was courteous not only to us, but to everyone with which we saw him interact . He knows the area and provided some great suggestions for eating (we are consummate foodies!). We also received excellent service from the morning staff (Chris during breakfast) and afternoon staff (Vicky at Front Desk).
Facilities are well maintained, and the location is wonderful for anyone wanting to be close to many of the attractions, restaurants and historic establishments. It proved perfect for riding around St. Augustine and even getting to the beaches (Vilano Beach appx 3 miles).
When we come back to St. Augustine, we are coming back to this Hampton Inn! We just hope these wonderful individuals are still working here!More