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“BIG BUGS, uncaring desk clerks, motel setup, not on the beach, total rip off!” 1 of 5 bubbles
Review of La Fiesta Ocean Inn & Suites

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La Fiesta Ocean Inn & Suites
Certificate of Excellence
South Elgin, Illinois
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“BIG BUGS, uncaring desk clerks, motel setup, not on the beach, total rip off!”
1 of 5 bubbles Reviewed 8 August 2010

If you like BIG roaches that live under the carpeting in your room then this is the place for you! When the lights go out in your "pool view" room at La Fiesta, the huge roaches come out to play in your luggage, shoes, and hang out on the walls. When you phone the front desk, the clerk says "oh, yeah those are palmetto bugs, so?" The "pool view" rooms are beat up, locks don't work properly, "view" is of the parking lot, and it has a motel arrangement. The beach is a good 5-7 minute walk away, so don't expect to just stroll out the door and put your towel down. Maid service blew off cleaning our room after 12:00 pm because they "leave for the day". Uncaring desk clerk made us come down to her to retrieve our clean towels, yet they charge a "resort fee"...this is a joke right? After our buggy night where we moved our stuff to another room, the desk clerk called and told us to move again to another "pool view" room just 4 doors down from the ROACH room with broken lock on the door. That's when we said "no way", we're out of here and left to spend the rest of our vacation at a truly beautiful hotel just 1/2 mile north. So, do yourself a favor either bring a super size can of RAID with you to La Fiesta and prepare for a motel stay with a resort price; or stay elsewhere and have the beach vacation you expected and paid for.

  • Stayed August 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank MINIGAL2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerlfis, Owner at La Fiesta Ocean Inn & Suites, responded to this review, 16 August 2010
In spite of our best efforts and a monthly spraying from our professional; Massey Services, infrequently a bug gets into a room and that is one too many for the Owners of La Fiesta. It is a rare occurrence.

Our pool area rooms are located near the pool and while many do view the pool, many have no view of the pool.

We offer special very large pool/beach towels unlike other properties and are happy to do so. They are available at no charge in the lobby yet we would be glad to bring them to the room if requested.

Our cleaning personnel clean rooms that have checked out first so that guests that arrive early who would like to enjoy our facilities will be able to check in before 3pm when possible. We are always glad to clean a guest’s room whenever they would prefer when requested.

Our private walkway to the beach is exclusively for La Fiesta guests and the short walk from our rooms takes guests to our very wonderful wide, sugar white sandy beach.
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815 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
naples fl
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 8 August 2010

I recently stayed with my 2 teenage sons at the La Fiesta in a standard 2nd floor room with a view of the pool. I can only speak of the room quality and cleanliness of the Inn part of the property as opposed to the oceanview suites, which I did not see from the inside. Our room was small, and tired in need of a major renovation from paint to carpet to bedding to furniture to decor.
The beige blankets were worn, (I brought my own luckily) the window air conditioner was LOUD and smelled in need of a major cleaning. A glance at the coils and inside of the machine confirmed it. The bathroom is OK, recently remodeled apparently, but the door had black finger prints and just looked like it had not been cleaned thoroughly in quite some time.
Everything I touched had that sticky, rather grimy feel to it.... got the antibacterial wipes out.
I hate to be so hard on the place, as the employees were so friendly and helpful, but the room nearly spoiled my stay. . i did try to move for the 2nd night but the Hampton and Holiday Inn were both sold out. On the plus side, the pool was great, very clear water., and I saw the pool man each morning checking the chemicals.( I live in Florida and have a pool, I know what clean pool water looks like) The short walk down to the beach salvaged my experience there! We just stayed out of the room!
In summary, there are good and bad things about the place, but being a clean freak, I could just not get beyond the room, and would not be able to recommend it . Hope they remodel soon, they have a diamond in the rough, and a super location!

  • Stayed August 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank macNaplesFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerlfis, Owner at La Fiesta Ocean Inn & Suites, responded to this review, 16 August 2010
We are pleased to offer rooms in a variety of price ranges that accommodate a variety of budgets. Our annual maintenance and improvement program is all year long with painting, carpeting and upgrading of furnishings to include all room types.

La Fiesta is well known as a very clean Inn. As a courtesy to our guests we use products that have an antibacterial base which with our summertime humidity may in some cases have a different touch.

Most of our air conditioners are new and very quiet but all are cleaned on a regular basis as are our filters. A maintenance person is available 24 hours a day should a guest encounter anything that may need attention. Our # 1 goal is to please our guests.

Our heated pool is the largest in the area and we thank you for your comments about our sparkling clean pool water and great ocean front location.
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Port Hope
2 reviews
4 of 5 bubbles Reviewed 1 August 2010

Thank you to Cheryl for giving us the ocean view suite (two floors, jacuzzi...awesome) after a rather rough night. As can happen in all hotels, my wife and young son were kept up late by a few twenty-somethings who had had a bit too much too drink. In the morning, and with a mind to leaving and never returning, the manager gave us the best suite in the place - including a wonderful breakfast - for the basic rate that we had been paying. After a few peaceful hours looking over the ocean from our second florr balcony, I was not only in better spirits, I was very grateful for the fine treatment and care.
Thanks again.

  • Stayed March 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stevePortHope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerlfis, Owner at La Fiesta Ocean Inn & Suites, responded to this review, 14 August 2010
We are glad that you enjoyed your upgrade to a suite. We are fortuate to have a wonderful staff that will try very hard to correct any situation that is brought to our attention. La Fiesta is known as a very quiet Inn that caters to guests who enjoy a restful and relaxing experience. Should any guest make unreasonable noise, we always make sure they quiet down or they must leave. Cheryl on our front desk does a wonderful job of making guests happy. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Augustine, Florida
1 review
5 of 5 bubbles Reviewed 28 July 2010

My two night stay was very nice and accomodating. My seventeen year old daughter and I were very pleased. The staff were very friendly and very attentive to our needs. The rooms were very nice and clean. The pictures on internet are not deceiving. It is what it is.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wonderful47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
slidell, la
Level Contributor
183 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 17 July 2010

We picked La Fiesta because of the Ocean Suites - hard to find on St. Augustine Beach without advance reservations. The room came with a jacuzzi tub - extra $ - however, as soon as the water level reached the jets out came algae and gunk. Shower time. Other nice features - a nice path to the beach, a lovely pool (very large), and breakfast served in the room. The balcony had a limited beach view - the hotel has clear access to the beach but is not directly on the sand. We picked up pizza and a bottle of wine and enjoyed the balcony. The miniature golf facility next door is great for families. Garbage trucks pick up early in the morning from the commercial area so we did not get to sleep late that morning. We requested breakfast between 8:30 am and 9 am on the order form. (You pick 3 items from a limited list.) At 9 we got a phone call that there was a delay. No big deal, it was delivered a bit later. The freshly baked scone and muffin were wonderful and filling. My husband said the egg and sausage patty was far better than it looked. Coffee is available in the room as well as the lobby. Cereal is also available in the lobby in the morning. The a/c worked well and overall the large room was nice with a very comfortable bed.

  • Stayed July 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank gabbygigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accident, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 July 2010

The staff was very warm and welcoming to us from start to finish. We stayed in the Bed & Breakfast and the place was fantastic. We also enjoyed the fact that it was only over 21 and that made it great to enjoy quiet time as well as the pool. Breakfast was very well organized and the food was great. Only complaint I had, the bed was alittle soft for me, but it didn't make my stay any less than wonderful. We will definitely be back.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kathyfletchall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
1 review
4 of 5 bubbles Reviewed 13 July 2010

Great Location! Spur of the moment getaway for hubby & I. Short walk to the beach where we spent most of our time...even though it was hot there was an incredible steady breeze on the beach & the water was great. Very charming and clean hotel! Beautiful landscaping! Short drive to great resturants, grocery store and tourist attractions. All in all...very accomodating! Wish we could have stayed longer!!!

  • Stayed July 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lv2trvl57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Fiesta Ocean Inn & Suites

Property: La Fiesta Ocean Inn & Suites
Address: 810 A1A Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080
Phone Number:
Region: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Saint Augustine Beach
#1 Best Value Hotel in Saint Augustine Beach
#3 Family Hotel in Saint Augustine Beach
#3 Romantic Hotel in Saint Augustine Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Fiesta Ocean Inn & Suites 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
Oceanfront La Fiesta Ocean Inn & Suites, located directly on St. Augustine Beach offers: Romantic new 2-level king suites featuring Jacuzzi, fireplace and two balconies, beautiful ocean view rooms with private balconies or patio and pool view rooms. All rooms have microwave and refrigerator. Renovated spring 2013.The Historic District is 10 minutes with bus service from La Fiesta. Free continental breakfast, 60-foot heated pool, miniature golf & wide-sandy beach, its all here at Oceanfront La Fiesta. ... more   less 
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Also Known As:
La Fiesta Ocean Hotel Saint Augustine Beach
La Fiesta Ocean Inn And Suites
La Fiesta St Augustine
Hotel La Fiesta Ocean
La Fiesta Ocean Inn & Suites Saint Augustine Beach, Florida

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