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“Convenient”

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Best Western St. Augustine Beach Inn
Certificate of Excellence
Reviewed 14 May 2014 via mobile

The hotel is by the beach so it's very convenient. It's a Best Western so don't expect too much. The fact of walking to the beach is great . The staff was friendly , the room was decent and the location is great. If you don't want to spend a lot this is a good staying.

Stayed: December 2013
1  Thank Maria Eduarda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 15 May 2014

Thank you for staying with us and giving us a positive word. I am happy to see that our location was good for you. Take care and please visit us again.

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464 - 470 of 795 reviews

Reviewed 9 May 2014

Stayed one night on way to PGA golf tournament in Ponte Vedra Beach. This hotel is about a block from the beach (just cross the street and down one block). April checked us in and was very accommodating; even received a call to make sure our room was acceptable. Room was a little musty upon entering (but it's at the beach in Florida), but was fine once the air conditioning kicked in. Asked for restaurant suggestions and received 10% discount coupon for one within walking distance. Beds were comfortable. Breakfast had many options - make your own waffle, biscuits and gravy, bagels, cold cereals, danish and muffins, yogurt, toast, instant grits, instant oatmeal, coffee, milk, juice. Price was a little high considering it is off-season, mid-week. I would give it an "above average" rating, but it's not an option.

Room Tip: Upstairs in the back - hotel is two floors. Pool is at the front.
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  • Stayed: May 2014, travelled as a couple
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2  Thank Windygnf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 15 May 2014

Your comments are very much appreciated. I will give April a special 'thank you'. I am happy to see that you had an excellent restaurant recommendation and that you enjoyed breakfast. The next time you have a craving for the beach in St Augustine please come and visit us again.

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Reviewed 30 April 2014 via mobile

Room 121 smelled and there's small water leak on carpet by clothes rack was covered with floor mat. Only stay for one night did not want to bother to switch room. I assumed they knew about the leak that's why it's covered with mat.
Breakfast did not have bacon or sausage.

Stayed: April 2014, travelled as a couple
2  Thank Kalyann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 3 May 2014

I very much apologize for the experience with your room. Since I have taken over the hotel in the last month, I have worked with my team to provide a superior customer service experience but during your visit we obviously missed an important issue with your accommodations. Thank you for bringing the matter to my attention and I will strive to make certain that occurrences such as this do not happen again. Take care.

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Reviewed 28 April 2014

great location, clean room, great service, close to great restaurants within walking distance and beach. MAJOR DISLIKE: Bed was a sagathon majorly uncomfortable. Room was overpriced for quality of bed. Get some new ones quick.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 3 May 2014

I appreciate you taking the time to give us your viewpoint. Thank you for passing along your pleasure at being close to restaurants and the beach. I regret that the bed was not as comfortable as expected. Take care and please visit us again.

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Reviewed 23 April 2014

We arrived at this hotel and from the outside it looks fine,the lobby is clean and tidy and the lady on reception very pleasant.

We got to our room & were immediately hit by an overwhelming smell of damp the room was dark & not inviting.
About 5 / 10 minutes after arriving we received a call from reception asking if our room was alright.
My husband said no and said it smelled, we were offered another room around the block but the smell was the same.
This was a Hotwire booking so we know you pay your money & take your chance we lost our money, but this was not for us.
Maybe some of the rooms are used more than others so are aired more frequently .
We will just put this down to experience.

  • Stayed: April 2014, travelled as a couple
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4  Thank virginatlantic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 25 April 2014

Thank you for sharing your experience with us. I deeply apologize for the fact that your accommodations were not up to the expected standards. We strive to make all of our guests happy regardless of the booking channel but unfortunately we did not succeed with your visit. Take care and have a great day.

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Reviewed 21 April 2014

I booked a block of rooms at the Seaside Inn for a youth group. Barry was very helpful setting everything up and April was amazing at Check in. She set the rooms up so all the boys were well supervised by their coaches. The entire staff went above and beyond to get our group taken care of, for the entire stay. The hotel was a very short walk to the beach and everyone had a great time. This Best Western exceeded my expectations. Thank you for all you did for us. We hope to be back!! By the way, the boys won all their games!!!

Room Tip: This hotel is an excellent value. It is nice to stay on the beach and be able to go into the city o...
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  • Stayed: April 2014, travelled with friends
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2  Thank Maura005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 25 April 2014

I very much appreciate your fabulous remarks. I will let April know that she did a fantastic job. Thank you for choosing our hotel for your group and please come visit us again.

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Reviewed 21 April 2014

If you want to stay near St Augustine Beach this hotel is pretty decent. Everything was good except the hot tub was dirty. The pool was spotless. Everywhere else was clean. The only other down side was the breakfast was not all that good, powdered (dry) eggs. However, if I need a clean place to stay near St Augustine Beach I would stay here again.

  • Stayed: April 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
1  Thank mr_guns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kwame O, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 25 April 2014

Thank you very much for letting us know that you are in favor of a return visit. I apologize for the hot tub that day and I have already changed our breakfast somewhat, so I hope that your next visit will be even better. Take care and have a fantastic day.

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Additional Information about Best Western St. Augustine Beach Inn

Address: 541 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7936 (Formerly Best Western Seaside Inn-St. Augustine Beach)
Phone Number:
Region: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Saint Augustine Beach
#6 Romantic Hotel in Saint Augustine Beach
Price Range: £77 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western St. Augustine Beach Inn 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
The Best Western - St. Augustine Beach Inn is a Spanish style two story 50 room building with exterior corridors. Beach access directly across the street (less than 90 second walk till your toes are in the sand!). Pool and spa are on site with microwaves and fridges in all rooms. A hot breakfast with a wide variety of options is included. ... more   less 
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Also Known As:
Best Western Seaside Hotel Saint Augustine Beach
Best Western Saint Augustine
Days Inn Saint Augustine
Saint Augustine Days Inn
Best Western St. Augustine Beach Inn Saint Augustine Beach, Florida

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