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“Nice Hotel”

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Hilton Garden Inn St. Augustine Beach
Certificate of Excellence
Reviewed 12 April 2014

Very nice hotel with pleasant staff. Also within walking distance of several good Eateries, beach right across the street. Lots of historical attractions in St Augustine as well Rooms clean and well appointed. I am a fan of the Hilton Garden and Hampton Inns. When we travel by car I like the idea that after we check in and park we can walk to places.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank kathleenmariecapcod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day kathleenmariecapcod,

I would like to take this opportunity to thank you for completing a review regarding your recent stay at our Hilton Garden Inn St. Augustine Beach. We are just close enough to the Historic Downtown area attractions and across the street from the beautiful Atlantic Ocean which gives our guests some relaxation. Thank you for the kind words about our amazing team members and beautiful hotel, as we are proud of both. We are looking forward to welcoming you back soon.

Best Regards,
Sandra

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545 - 551 of 820 reviews

Reviewed 5 April 2014

All was great. Stayed in king whirlpool room. Bed very comfortable. Only thing I would have wanted was to have pool heated. When they did renovations they should have added heater so it could be enjoyed even when temperatures were cool

  • Stayed: April 2014, travelled with friends
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Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day Cheryl B,

Thank you for your feedback of your recent stay with us at our Hilton Garden Inn St. Augustine Beach. We are truly happy to hear that you enjoyed our amenities in the king whirlpool room and had comfortable stay with us. We hope to see you again on your next trip to our Nation’s Oldest City, St. Augustine!

Best Regards,
Sandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

overall nice hotel, clean nice rooms, nice bar/grill right next door, but for the price range you have no access to the beach unless you cross a busy road and walk a bit, and they charge you for a complimentary breakfast ??

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

We were down for four nights for a wedding in St. Augustine. the wedding had arrangements with the holiday inn downtown but this was far from the beach and The Garden Inn was right across the street from it so we chose to stay here. Our room was twice as big w a jacuzzi tub and large bathroom for less money than everyone else's. The staff was friendly, hotel was clean, and location was perfect!

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day Patrick H,

Thank you for sharing your experience with us while visiting during a wedding. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and team members met all your needs during your stay! Our location is second to none! We are just close enough to the Historic Downtown area attractions and across the street from the beautiful Atlantic Ocean which gives our guests some relaxation. Our team members are looking forward to your return visit!

Sincerely,
Sandra

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Reviewed 31 March 2014

Clean,updated with attractive décor. staff was very pleasant and accomadating. in walking distance to beach,and restauraunts. we enjoyed our stay and would stay again in future. the mattress was not good and gave me a back ache every morning.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Anne M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day Anne M T,

Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and team members met all your needs during your stay! Our location is second to none! We are just close enough to the Historic Downtown area attractions and across the street from the beautiful Atlantic Ocean which gives our guests some relaxation. I would like to extend my sincere apologies for the issue with the adjustable bedding that you experienced during your stay.

Please stay with us again soon so that we demonstrate our commitment to your comfort and ultimate guest satisfaction. If there is ever anything I can do for you, please do not hesitate to contact me.

Best Regards,
Sandra

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Reviewed 30 March 2014

I took a group here. Sandra, in charge of group sales worked several hurdles for me to make our stay possible. The staff were generous, friendly and well organized. The rooms were very nice. The halls were pleasant, clean and everyone enjoyed a quiet stay. I will definately book through this hotel again. What a wonderful surprise.

  • Stayed: March 2014, travelled on business
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Thank Darelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day Ms. Darelle,

I would like to take this opportunity to thank you for completing a review regarding your recent stay at our Hilton Garden Inn St. Augustine Beach. We are happy our hotel and team members met all your needs during your stay! It is always our pleasure and honor ensuring all of our guests feel right at home during their visit in our Nation’s Oldest City. We are very proud of our beautiful new lobby area, it’s a great place to relax and read a book while enjoying a complimentary cup of fresh hot coffee and a healthy granola bar. Our team members are looking forward to your next arrival as there is nothing that makes us happier than hearing of your return visit!

Sincerely,
Sandra

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Reviewed 28 March 2014

Liked location of this hotel. Very clean. Staff was nice to deal with. Close enough to walk to the beach. Walk to nearby restaurants. Free Parking on premises. Doors were secured 24 hours to prevent others from entering building. Felt like it was more secure. Will stay there again.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank 123karenf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salesteammember, Director of Sales at Hilton Garden Inn St. Augustine Beach, responded to this reviewResponded 15 April 2014

Good Day 123karenf,

Thank you for your wonderful remarks, which I have shared with our team members. We are thrilled to hear that you enjoyed your stay at the Hilton Garden Inn St. Augustine Beach, and look forward to welcoming you back soon.

Best Regards,
Sandra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn St. Augustine Beach

Address: 401 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7949
Phone Number:
Region: United States > Florida > St. Augustine > Saint Augustine Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
Price Range: £83 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Augustine Beach 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Augustine Beach Hotel Saint Augustine Beach
Hilton Saint Augustine Beach
Saint Augustine Beach Hilton
Hilton Garden Inn St. Augustine Beach Saint Augustine Beach, Florida

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