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“Great Service but dated property”

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Beach House Suites by The Don CeSar
Ranked #5 of 32 Hotels in St. Pete Beach
Certificate of Excellence
St Pete Beach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Service but dated property”
Reviewed 5 August 2014

There was an error in our reservation however Management corrected issue accommodated our request to have adjoining rooms for family travelling with small children within 2 days of our stay. Rooms were dated.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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703 reviews from our community

Traveller rating
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304
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Princeton, New Jersey
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 July 2014

I cannot express our shock and disappointment at the condition of our "suite" at Beach House Suites by Don CeSar. Having read a few other reviews, I could not imagine that Loew's would own such a property. In retrospect, I should have taken those negative reviews so much more seriously! Where shall I begin: (1) the ripped lampshades; (2) the rusted refrigerator and appliances; (3) the broken and warped kitchen cabinets; or (4) the eclectic mix of 3 or 4 glasses, cups and dishes in a unit that supposedly sleeps 3 - 4 guests? Loew's executives - from the CEO, COO and Marketing VP - need to stay at this property to experience the dilapidated condition of this 1970's style motel under their upscale brand. The suite layouts have so much potential and promise - once the building is tented and gutted - unit by unit!

And to provide fair balance, I must compliment the entire staff on property - from the pool and beach staff to housekeeping and the van drivers. Every request was promptly met in a polite and courteous manner - the type of service one would expect from a Loew's property. Having worked hard all year and saving for one simple week of vacation with rest, relaxation and a little taste of luxury, accommodations at Beach House Suites proved to be a huge disappointment - and hopefully - a once in a lifetime bad experience!

Room Tip: If you can't afford to stay at the main Don CeSar property, keep on driving.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Treasure Island, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2014

Room smelled like smoke, cigarette holes in the sofa. Should be declassified "by the Don CeSar". Needs major remodeling. Bill was incorrect at check out. Location is nice, walking distance to local restaurants.

Room Tip: Stay at the "Don"
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Cathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cocoa Beach
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 July 2014

If you want to be pampered and relax without worry then this is the place for you Staff was attentive and it was a fun place for my grand kids. They had games to keep them busy and I had pretty drinks with umbrellas by the pool

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank DRLISACB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
2 reviews
Reviewed 16 July 2014

We have been gathering for our annual family reunion here for the past 12 years and have not been disappointed. We love the ocean and pool views from the balconies of every unit, the full-sized kitchen, and the pool-side bar, not to mention the use of all facilities at the nearby main Don CeSar hotel. We will be back again next year!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Debba E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn Park, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

We stayed here during a recent trip to Saint Pete Beach, WOW is all I can say what a great location and amazing facility. If we are in the area again we will definitely be staying here again. We were treated like the only ones at the resort. Again Awesome Experience.

  • Stayed February 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank LoveCabo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Pete Beach
Level Contributor
3 reviews
Reviewed 15 July 2014

Staying at Loews Don CeSar was fantastic. The staff was very pleasant and helpful. The view and closeness to the beautiful beach was the best part of the trip. My family had a wonderful time and would like to keep coming back many times.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nestor R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beach House Suites by The Don CeSar

Property: Beach House Suites by The Don CeSar
Address: 3860 Gulf Blvd, St. Pete Beach, FL 33706-3933
Region: United States > Florida > St. Pete Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in St. Pete Beach
#2 Spa Hotel in St. Pete Beach
#4 On the Beach Hotel in St. Pete Beach
#12 Family Hotel in St. Pete Beach
#14 Romantic Hotel in St. Pete Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Beach House Suites by The Don CeSar 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Beach House Suites by the Don CeSar are located directly on St. Pete Beach and feature seventy all-suite accommodations. Ideal for extended stays group blocks and families. Each suite is equipped with a separate living room with sofa bed, washer and dryer, and a kitchenette with mini-refrigerator, dishwasher, Keurig coffee-maker, microwave, and induction stove top. Pet-friendly accommodations are available. Guest rooms have spectacular views of the Gulf of Mexico. There is one heated outdoor pool. The property has a lounge and dining outlet, Sand Dollar Bar, adjacent to its pool area. Guests are able to use the world-class services and amenities at the nearby Don CeSar, which is about a half mile walk down the beach. These amenities include access to the two large heated outdoor pools, fitness center, yoga and aerobics classes, non-motorized watersport rentals, history tours, complimentary tastings, Kids Club, business center, PressReader access, and pool and beach games. Guests are able to make charges at the Spa Oceana, six drinking and dining outlets, and beach and watersport rentals. Access is included in the resort fee. Also included in the resort fee is premium Wi-Fi and two bottled waters, daily turndown service, upon request, and unlimited local calls. ... more   less 
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Also Known As:
Beach House Suites By The Don Cesar Hotel Saint Pete Beach
Beach Hotel Saint Pete
Beach St Pete
Beach Resort Saint Pete
Beach House Suites By The Don CeSar St. Pete Beach, Florida

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