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“Can't believe how Great this place was! Photos don't do it justice!!”

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Bay Palms Waterfront Resort - Hotel and Marina
Certificate of Excellence
GreenLeadersGold level
Omaha, Nebraska
1 review
“Can't believe how Great this place was! Photos don't do it justice!!”
Reviewed 8 November 2010

I really enjoyed our stay at Bay Palms. Not only was it beautiful but it was an easy walk across the street to the other location to get to the beach. I enjoyed having the view of the ocean but not the mess of the sand as we would have if we would have stayed right on the beach. The location was so great and close to everything we went to. Plus it was quiet at night when we needed to rest after a long day. The staff was so friendly and recommended a great dolphin trip we enjoyed while being there. I really want to go back again and stay longer!! It was also great to have a kitchen and living room area so that if one person got up first they could still watch tv without waking the other person.

  • Stayed November 2010, travelled as a couple
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Helpful?
Thank rockangel1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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539 reviews from our community

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Rating summary
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crystal river
1 review
Reviewed 23 October 2010

book up early this is our third stay and we'll be back every year. the resort area comprises three motels------two bayside, with lovely decks on water, and one oceanside. stay at one, and play at all theww! we love this side because ww have our dog, Shorty, with us, and there is lovely park one street over (bring scooper) .Walgreens, Publix, restaurants, are all right there. Steven, the manager, is a terrific guy! And the rooms have all been redone----new cabinets, granite countertops, new tile in baths, it,s gorgeous! take a look, or better still, go! just like arnold said in that movie, "I'll be back"!!!!!!!!!!!!!!!!!! Robin and Ron Pedigo, + Shorty

  • Stayed October 2010, travelled as a couple
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Helpful?
Thank airboat95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis
1 review
Reviewed 14 October 2010

Very small resort with a family-operated feel. Our room was really clean and we had everything we needed to have a comfortable stay. Aaaaawesome!

  • Stayed October 2010, travelled as a couple
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    • Location
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Helpful?
Thank YnpGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 September 2010

The Bay Palms is on the intercoastal side in St. Pete's Beach but it is truly a wonderful place to stay - easy access to the beach and restaurants. Would recommend this hotel for anyone who has a pet - thank you for a relaxed and wonderful stay

  • Stayed September 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank sherrygates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plant City
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2010

Upon check in, we noticed many insects throughout the room. The little kitchenette is not that to say the least. The appliances are outdated and the utensils, look very old, mix-matched and dirty. The door was flemsey and did not close fully shut. Anyone could break in with a small butter knife, many residents had dogs that were loud and barked throughout the night. It was a double bed and not queen as what the reservations were for. The bed was as comfortable as piling a buch of beach towels, untop of plywood. So umcomfortable, that you wake up with a back ache.

The worst was that the shower did not work. We reported it to the front desk, after 9am because no one is attending the desk throughout the night. I was told that many locations on the strip only have coverage 9am to 5pm. So the night of, we had no one to reach, couldn't shower. The guy at the front desk, showed no concerned, he was more concerned on who to blame by asking several times DID YOU REPORT IT TO ANYONE? I told him I am now because no one is available throughout the night at the front desk. A front desk that you call, an a residential answering machine picks up with no recording, other than the factory installed recording. He told me that they have emergency phone numbers. I told him there were none listed on the phone. He says it's listed on their book and on the office door. He then asked I called anyone. I told him that it's not a timeshare or apartment complex and their job is the upkeep on the location. It's not my job to go on a manhunt searching to someone to help. Assistance should be available at calling the front desk. I told him the this needed to be corrected and we were heading out. He said the owner wouldn't be available until that afternoon. When I got to the front desk, what a suprise, he is on the phone with the "owner".

He arrives and introduces himself as the "owner", no name of course because his title is more important. He asks to check the room. He goes ahead of me, as I enter the room, he has the shower running. I asked him, who turned on the shower water? He says no one. I told him, that my wife and I both pulled on the knob and turned it, and didn't have any water come out. I noticed when he pulled it that he did it with a good amount of force, which would match the conditions on the room, neglected. My wife and I both pulled unto the knob and turned it. It never budged when we pulled on it. He then goes on his defensive mode, just like the front desk clerk. I told him he had the same bad atittude as the guy at the desk. Too worried about who to blame and not taking responsibility for the lack of care in their hotel. He says an apology or a thank you would be nice, that it gets old when customers always want to blame them and they are not in the wrong. I told him the shower is not working properly and it's their problem and not him to blame me. He mentioned their emergency numbers listed on the door. On a little sticker. I told him, who pays attention to that information, when it's usually just fire evacuation and other useless information. He says, whose fault is that? Again... their only concern, who to blame. I told him he needs to worry more about their upkeep. Some other things were said, when out of the blue, he says, Can you not read? I had enough. I got in his face and told him to cross me one more time and that was it. He of course lost the arrogance and smirk on his face and asked me to leave or he would call the police. I knew he would because he is spineless. I told him I was there longer than I wanted to already. Told him, to let it be a lesson learned, that next time the person may not worry about the consequences and give him what he deserves.

Trying to support mom and pop businesses, I prefer to do. Not anymore. They have a sense of entitlement and think they are better than you and that you just want to take money out their pocket. Look at their cancellation policy, it explains it all.

  • Stayed September 2010, travelled as a couple
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Helpful?
1 Thank AdamTressa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plaza-Resorts_Owner, General Manager at Bay Palms Waterfront Resort - Hotel and Marina, responded to this review, 6 January 2011
Firstly I would like to apologize for the poor customer service that you received. There is no excuse for looking for blame instead of a solution. The office at Bay Palms does close at 5pm however, our main office at the Plaza Beach Resort stays open daily from 8am to 10pm and the front desk staff would have called maintenance immediately or even given you a free upgrade to another unit with a working shower.
Secondly please let me say that the extensive upgrades in the rooms and on our property reflect the fact that we most certainly do not operate on a “shoestring” budget as you put it. Maybe you had a room that had not yet been renovated as we have been working on all of our properties putting tireless effort into them. If we were trying to nickel and dime our guests we would not bother spending all of the money that we do on our properties.
We have beautiful granite counter tops, ceramic tile floors, huge fishing piers, and we even offer our guests free beer and wine every day at our social hour! I am the general manager, Robert Czyszczon, and would love to earn your business back by showing you how hospitable we can be. I have spoken with the Bay Palms manager about finding solutions instead of interrogating our guests. That is no way to welcome a guest and I hope to show you this is not the way in which we normally operate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owensboro, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2010

When my boyfriend and I got there they handed us our key with absolutely no confusion. They let us feel out the paperwork the next day with a lot of information of the surrounding area. The man behind the counter actually told us that he and his wife came to St. Petersburg on their honeymoon and never returned to their home in New York because they loved it so much. As we walked in the room for the very first time we were so pleased!!! The cleanliness and the space was awesome! The kitchen was awesome, the bathrooms were awesome (plenty of hot water), the bedroom was so nice, beds were very comfortable, and the balcony was great as well! The most thing I was excited about was the closet space and the hangers they provided us with! I packed so much luggage and I HATE when my clothes are wrinkly so I was super stoked that I had hangers to hang my clothes up with. The hotel and the service of the hotel was wonderful and when I come back to St. Pete Beach this is the place I will stay! I'm not the type of person to write reviews but I absolutely loved this place! Choose to stay here because it is truly a great place! There were great restaurants near by, Publix grocery store near by, and it was right across the street from the beach!!! Now that's a great place!!!

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
1 Thank aleahpointer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
Reviewed 17 September 2010

My Husband and I stayed here for a wedding and we were very surprised at what a great little hotel this was.
I am a travel agent and I will definately recommend this to my clients. The price was terrific and the location was perfect. The best thing was the front desk agent. He made the check in so easy and was so very helpful to us. I will be back for a week!!
Kim Dougherty
Leisure Specialist, Go Travel Orlando

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Kimba56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bay Palms Waterfront Resort - Hotel and Marina

Property: Bay Palms Waterfront Resort - Hotel and Marina
Address: 4237 Gulf Blvd, St. Pete Beach, FL 33706-3828
Phone Number:
Region: United States > Florida > St. Pete Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in St. Pete Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Bay Palms Waterfront Resort - Hotel and Marina 3*
Number of rooms: 15
Official Description (provided by the hotel):
Completely Renovated this year, Bay Palms Waterfront Resort - Hotel and Marina is a Florida Tropical boutique resort situated directly on the Boca Ciega Bay. Boasting one of the largest privately owned fishing piers in St Petersburg at 1,500 square feet. You can enjoy great fishing, watch the Manatees and Dolphins, or dock your boat. With a beautiful pool overlooking the Boca Ciega Bay this makes Bay Palms Waterfront Resort a perfect destination for relaxation, and best of all, it is only 200 feet from the beach. Room types range from spacious studio apartments with Full Kitchens to large One bedroom apartment suites. Best of all we have No Surprise Resort Fees, Enjoy everything the Bay Palms has to offer at no additional cost. We really mean it: FREE Fitness Room, FREE Wireless Internet, FREE Parking, FREE BBQ Area, and FREE Private Fishing Pier use. Our resort is Family Owned and Operated, and has been since 2008. The family is very active in the day to day operations, on property daily, with a great friendly staff ready to assist you with a genuine Florida vacation. Members of Superior Small Lodging Association and Approved by AAA for Quality and Standards, our resort is one of only a handful of resorts in Florida that has received the Green Lodging seal from the State of Florida as well as greenleaders gold award from tripadvisor for our effort in conserving and recycling. St Pete Beach is a 6-mile island and the Bay Palms Waterfront Resort is directly in the center of the island. Everything is in walking distance, the grocery store, restaurants and shopping is just across the street. As well as Deep Sea Fishing, Parasailing, Jet Skiing, Dolphin Cruises, Sunset Cruises and many different island cruises visiting the nearby islands. Best of all we are only 30 minutes from Busch Gardens and 90 minutes from Disney and all the Orlando Parks. Also as a guest of the Bay Palms Waterfront Resort you will have full access to the Plaza Beach Hotel - Beachfront Resort which is owned by the same family. You will have FREE full use of all the amenities at the Plaza Beach Hotel - Beachfront Resort including: the private beach, large heated pool overlooking the beach, FREE Beach Cabanas, FREE Beach Towels, FREE Parking and many more amenities. We look forward to hosting you at the Bay Palms Waterfront Resort. Try us, and see for yourself why so many people return to the Bay Palms Waterfront Resort. ... more   less 
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Also Known As:
Bay Palms Waterfront Hotel Saint Pete Beach
Bay Palm Resort
Bay Palms Waterfront Resort - Hotel And Marina St. Pete Beach, Florida

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