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“Unsurpassing Sunsets”
Review of Keystone Motel

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Keystone Motel
Ranked #23 of 32 Hotels in St. Pete Beach
Certificate of Excellence
Ontario
1 review
“Unsurpassing Sunsets”
Reviewed 11 January 2009

Our family (2 adults & 2 9yr old girls) stayed at the Keystone Motel over Christmas 2008. We were thrilled with the personal service, the location and basically everything else. The location to local restaurants, the Merry Pier and the beach is unbeatable. At night time the sound from nearby restaurants playing music could be heard from our unit, but it wasn't worse than my dishwasher running at night in my own home. Nobody lost any sleep due to it. Right from the start Mary made sure that we had enough towels in our unit and the towels/dish towels were changed daily. The children had fun in the pool and we appreciated it that Bob turned up the pool heater for them. The owners are friendly and very helpful and made us feel welcome right from the moment we walked in. The fact that there were not hoardes of people on the beach during the day was exactly what we wanted and the lack of traffic on Gulf Way added to the charm of the area. The historic atmosphere was wonderful. For those who want franchise fast food restaurants within walking distance - this is not the place for you. However, you will find an excellent grocery store and other stores only 3 kilometers away - not inconvenient at all. Mary and Bob, we will definitely be back.

Mouton family, Ontario, Canada

  • Liked — Location, atmosphere of the surrounding area and sunsets
  • Disliked — Nothing
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MoutonFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Wisconsin
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 June 2008

The worst part about the Keystone is dealing with the elderly owner, who takes most of the reservations and works the desk usually. Be prepared to repeat yourself at least 3 times! When I originally tried to book a 2 bedroom (they only have 2) in December 2007 for June 2008, I was told it was too early for me to book (because I was not a regular), and that I should call back in April. I got antsy and called back in February/March, and was told that the 2 bedrooms were booked, but I could get a 1 bedroom with 2 king beds and a pull out couch in the living room. (It should be noted that when we actually stayed there, one of the two bedrooms was vacant our entire stay - very disappointing.)

We were staying with a group, and were the first to arrive around 1 in the afternoon. The owner was able to let us check in early, which was very nice. The 1 bedroom we had was pretty decent - it was a fairly open layout, although it should be noted that the bedroom has no doors, only 2 body towels were provided (for a room that sleeps six and was booked for 3 people!), and they do not provide soap or shampoo in the bathrooms. When we asked for additional towels from the front desk, we were given 1 additional towel, even though we explained that we would like more. After the first day, we were able to get additional towels by asking the housekeeper directly - she was extremely helpful and kind, and got a great tip at the end of our stay due to her helpfulness.

We really liked the pool area - it was kept clean, it was quiet, and it really wasn't used by anyone else but us during our stay. We had some friends staying at another hotel, and they were able to come and swim with us with no issues.

Overall, we had a great stay. We really felt it couldn't be beat for the price, and the location. It had just what we were looking for, quiet, relaxing, near the beach, etc. The owner was flighty when dealing with us, but we had no major issues that I originally feared (mainly, a lost reservation, because as a previous reviewer pointed out, they do not give confirmation numbers). I do know that other friends and family members had a number of issues when dealing with management, but we were pretty fortunate.

  • Liked — Price, location, rooms
  • Disliked — Front desk
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bethann215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2008

My husband and I went to St. Pete Beach for his college buddy's wedding at the Don Cesar. We couldn't afford to stay at the Don so we went with the Keystone Motel because it was on a list of suggestions provided by the bride, it had a pool, and best of all was cheap. The rest of his friends (about 15) had already booked rooms down the street at the Inn on the Beach which didn't have a pool.

I got a little worried about our choice of motel when I first made the reservation. I wondered if the woman that took the reservation was either very hard of hearing or just not paying attention. After giving her my credit card number over the phone she said, "OK, great, and what's your credit card number" about five times. I was worried she didn't have our reservation so I asked for a confirmation number and she said "We don't have those here." I knew to call the day before we left on our trip to confirm our stay, but again it took giving my name, which is not a difficult name, about 10 times before she said "Oh here it is."

After we flew into the Tampa Airport, we took a Super Shuttle and were the last ones to be dropped off at the motel at about 9:10pm so we were pretty tired when we got there...only to find the motel office lights off and door locked...with a sign saying the office closed at 9pm. One of the guests standing outside told us that the manager usually leaves a note on the door to check with the Hurricane restaurant next door if guests are checking in after 9 and that even though there was no note we should check with them as the owner also owns the Hurricane. The manager at the Hurricane called and left a message for the hotel manager at his house. After waiting outside for an hour with our luggage the manager (apparently the owner's son) drove up and checked us in...without apologizing once for the inconvenience. We even had to wait about another 10 mins. while he chatted with some girls that came in to say hi to him. So we already had a bad taste in our mouths at this point.

We got a basic motel room so I can't speak for the apartment rooms, but this room was nasty. The bathroom tile, toilet, and sink were obviously original to the motel, and the mold in the shower looked original to the motel as well. We dreaded taking showers the whole time we were there because it was so nasty you had to wear flip flops in the shower. The floors were never cleaned when we were there and I didn't see the maid cleaning the floors in other rooms. The comfortors were nasty too and had blood and other indescribable stains.

We invited our friends staying down the street to hang out at the pool with us one day but the manager, who never apologized for leaving us outside for an hour when we checked in, chased everyone out. We had a feeling they might not be allowed at the pool but there was no need for him to shout at the top of his lungs and handle the situation the way he did. We are all adults.

The night of the wedding we went to the one bar in Pass-a-Grill after the wedding and returned to our room late night at the same time as about six girls being loud and going into their room across the pool. One of our friends decided to stay with us (we had two double beds so it was not a problem). One of the guests came out and saw us going into our room and yelled at us, and the next morning the owner said she had gotten a complaint and accused us of having multiple people staying in our room. We just felt harrassed the whole time we were there.

In talking to families and elderly couples at the motel, they enjoyed their stay, but definitely avoid the motel if you are younger (under 35) and in a larger group. If you do choose to stay here because of the price and the pool, bring your shower shoes, be sure to check in before 9pm (though the owner walks away and locks the office door for hours at a time all day so you will likely have to wait around to check in anyhow), and be sure to throw the bed spread off the bed!

  • Liked — The location
  • Disliked — The motel and management
  • Stayed June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank GA_Dawg01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa,Fl.
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 16 June 2008

No problems here....we checked in early, had a great time at the pool and the beach. The hotel is next to the best restaurant in Pass A Grille The Hurricane. The best grouper on the beach and not to pricey for what you get. They do have a live band on the weekends but from our room we could not hear it after we went to bed.
The rooms are very clean and most have been remodeled with tile floors or wood. The beds are very nice and the decor is very fitting for the beach, but not tacky.
This is perfect for young couples or families with teenagers. Not so much for little kids unless they are content with the beach and pool. No game rooms or playgrounds.

Overall very nice. There is a lady that works there that is a little rough around the edges but all the other nice things kinda over power her gruff persona.

Will be staying here again.

  • Liked — Pool, beach, clean rooms.
  • Disliked — The not so pleasent lady at check out.
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Geoff1725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 May 2008

The Keystone made for an AMAZING get away. The hotel is a diamond in the ruff and newly renovated. The people at the hotel are friendly and go out of their way to make the experience nothing but great. I will be back and hopefully sooner than later!!

  • Liked — The atmosphere
  • Disliked — N/A
  • Stayed May 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Danmic7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville TN
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 March 2008

Tryed to book 8 rooms for a family reunion 2nd week in September and after several attempts of calling finally a lady answered and said she can't rent to us. Very rude. We booked down the road at Thunderbird Beach Resort - they accepted our money.

  • Disliked — Owner would not accept our reservation
Stayed March 2005
Helpful?
1 Thank cjhardy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
237 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 23 January 2008

The Keystone Motel has been around for a long time, but it doesn't show. It is located right across the street from the beach, nothing blocking view as there are no hotels directly on the beach....family operated...good location....clean rooms...kind and considerate staff. It was our first time there, but it seemed like most folks had been coming for years. Yes, it's a simple place, relaxed...but that's what Pass-a-Grille is all about.

  • Liked — Clean rooms and bathroom
  • Disliked — Bathroom was a bit small
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank queban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Keystone Motel

Property: Keystone Motel
Address: 801 Gulf Way, St. Pete Beach, FL, St. Pete Beach, FL 33706-4218
Region: United States > Florida > St. Pete Beach
Amenities:
Beach Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#21 On the Beach Hotel in St. Pete Beach
Number of rooms: 34
Also Known As:
Keystone Hotel Saint Pete Beach
Keystone Motel St. Pete Beach, Florida

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