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“Great Rooftop Bar” 4 of 5 bubbles
Review of The Birchwood

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The Birchwood
Ranked #14 of 42 Hotels in St. Petersburg
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Rooftop Bar”
4 of 5 bubbles Reviewed 1 July 2014 via mobile

We did not stay at the hotel but visited the rooftop bar for late night drinks. Had live music and plenty of comfortable seating. Very mixed crowd which made it comfortable regardless of your years. Beautiful view and overall a great place to have some drinks with friends and have good time. Will go back!

Stayed June 2014, travelled as a couple
Helpful?
Thank Tnbk2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

Traveller rating
    66
    41
    19
    8
    12
See reviews for
17
68
3
20
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • English first
  • German first
  • Spanish first
  • Any
English first
Frankfort, Michigan
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 20 May 2014

Stayed there mid-April. Usually stay at the Venoy, but decided to try them out. Made three night reservation 6 months in advance.

Came back the second day after all day at the Blues Festival, and it appeared all our things had been packed up. Didn't think much of it until the day we checked out I called the home answering machine. They had called the second day, saying it was past checkout time and I needed to contact them (or else??). There was another message a few hours later saying never mind.

They had actually moved us out of the room! That despite the early multi-night reservation and the fact they had reserved a balance on my credit card for the whole stay. I tried for two days to reach the GM to complain. When I finally reached him, he went through the obligatory apologies, promising to get back to me with an explanation, but no follow up and no offer to comp us for the inconvenience.

Bottom line, they pay more attention to appearances than actual customer service. Nicely appointed rooms, and the staff is friendly, but other examples include running out of coffee in the morning, and waiting 15 minutes in their lobby bar and having no one offer to take a drink order. By the way, avoid the roof top bar. Very crowded, long lines, and no priority for hotel guests.

It appears the Birchwood has a management problem. Lots of sizzle, no substance. Back to the Venoy where they know how to treat customers.

  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
8 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 April 2014 via mobile

My wife and I stayed at the Birchwood for her birthday and it was perfect. Great boutique hotel with unique large comfortable rooms. The staff was helpful and attentive. We ate at the restaurant and the dinner was delicious and again the wait staff was awesome. Afterwards we took a walk down Beach Drive and looked in the shops. When we returned to the hotel we went to the rooftop bar for a nightcap, what a view. I would highly recommend this hotel.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfort, Michigan
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 29 April 2014

The decor is beautiful, especially the large tiled bathroom. Here is where it gets awkward. You can't find the toilet in the middle of the night because it is in the back of the bathroom. The shower is large, but has no overhead light. You can't turn on the bathroom lights unless you have one of the switches near the entrance door flipped on. Continental breakfast was OK, but coffee was not readily available. Rooftop bar is happening place but there is no guarantee if you are a hotel guest on a weekend you will get to experience it.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Pam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Park, Florida
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

The Birchwood is in a prime location for anyone wanting to visit the newly revitalized downtown St. Petersburg. As Florida resident for over 28 years I was shocked to see the change in this city. The Birchwood is a great location to explore and enjoy. This new 18 room boutique hotel was trendy and chic. clean and comfortable. There is a noise issue due to the size of the hotel and it being one of the hottest spots in town. However, it was not a problem for us. Breakfast included is a nice touch. Parking is an issue here and is valet only. Once your are here, your car can rest as there is plenty to do in the area within walking distance. Museums, galleries, shopping, sailing, even a small beach on the shores of the bay.

There are two restaurants at this small place plus they have spots for larger gatherings The Canopy lounge is the coolest place, hands down, as they made great use of their roof top with prime views of Tampa Bay, fire pits, couches and casual seating. The Birch and Vine Restaurant is top notch with great service and interesting food combinations. Once again, great outdoor seating and people watching. A place for foodies!

Big recommend on this one.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank annsouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring Hill, Florida
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 1 April 2014

I just wanted to give a Buyer Beware when you stay at The Birchwood in St.Petersburg. The property is lovely and the rooftop lounge is fun and very nicely done. We stayed for two nights and had many service problems. The staff was genuinely friendly, but there were not enough staff to cover the many jobs upon check in and other peak times during a weekend visit in a high end hotel. We discovered a horrible smell that grew in the evening and into the night. We called down to the front desk to hear that they knew of this problem and we could move to another room if we wanted to come down and get the keys at 130AM. I asked that they bring them up (this should not have been needed) and so they did. No offer to help move us in the middle of the night. So we made three trips to get our things into the new room. No follow up at all. This and the parking dilemna were shortfalls of a hotel commanding close to 300 a night. We are impressed by the upgrades to the building and what it brings to St.Pete, but basic service lacked in many ways. When we brought this to the attention of the Owner, he merely backed his staff and offered nothing for a apology. I guess they are figuring that so many people will grace his property that it will not be necessary to have repeat customers. We will not be one after this visit.

Room Tip: Stay across the park at the Vinoy and have proper service for the dollar.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
230 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

We booked two rooms here to attend a wedding. The hotel Public spaces are beautiful. The Canopy outdoor rooftop deck and bar area has a fantastic view of the St Pete harbor and yacht basin.
The rooms are over the top gorgeous! Huge super comfy beds and every detail is so perfect! The bath tubs are deep soaking claw foot tubs. The showers have over head rain shower heads. The rooms are quiet and the black out curtains let you sleep anytime.

We would definitely return to this lovely hotel!

Stayed March 2014
Helpful?
2 Thank Georgia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Birchwood

Property: The Birchwood
Address: 340 Beach Dr NE, St. Petersburg, FL 33701-3406 (Formerly Grayl's Hotel)
Region: United States > Florida > St. Petersburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in St. Petersburg
#10 Business Hotel in St. Petersburg
Price Range (Based on Average Rates): £££
Hotel Class:3 star — The Birchwood 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Grayls Hotel St Petersburg
The Birchwood St. Petersburg, Florida

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